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Date/Time: Sat, 04 Feb 2023 18:21:00 +0000

Post From: updated latest version2439 cannot download live data

[2022-10-24 13:53:47]
SC Support - Posts: 1413
Hi JanJan 1398, right now you have only activated Real-time Data for the CME Exchange, the other instruments that you mention having issues with "YM,CL, Gold data with Ask/bid volume data", are on the CBOT, NYMEX, and COMEX. I have taken the liberty of activating the CME Group Top-of-Book Bundle for you, while de-activating the CME Exchange -- so your ongoing Real-time Data Exchange Fee expense will be $3.50 per calendar month.

The 'Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts' exchange has been internally activated, and will be renewed. This change will go in effect in approximately 3 minutes. If it does not, then restart Sierra Chart after that time.

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Date Time Of Last Edit: 2022-10-24 13:54:05