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Date/Time: Sat, 04 Feb 2023 18:21:00 +0000



Post From: updated latest version2439 cannot download live data

[2022-10-24 13:53:47]
SC Support - Posts: 1413
Hi JanJan 1398, right now you have only activated Real-time Data for the CME Exchange, the other instruments that you mention having issues with "YM,CL, Gold data with Ask/bid volume data", are on the CBOT, NYMEX, and COMEX. I have taken the liberty of activating the CME Group Top-of-Book Bundle for you, while de-activating the CME Exchange -- so your ongoing Real-time Data Exchange Fee expense will be $3.50 per calendar month.

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The 'Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts' exchange has been internally activated, and will be renewed. This change will go in effect in approximately 3 minutes. If it does not, then restart Sierra Chart after that time.

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Date Time Of Last Edit: 2022-10-24 13:54:05