Support Board

Date/Time: Thu, 25 Apr 2024 17:39:09 +0000

Post From: Sent log this evening for analysis

[2022-09-30 13:49:09] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14088
To resolve this: Error getting address info for futurestrading19.sierracharts.com. Windows error code 11004: The requested name is valid, but no data of the requested type was found. \| 2022-09-30 08:25:08.687 * Try flushing the DNS cache. Refer to step 4 here: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#NetworkCommunicationOrServerProblem To resolve messages like these: The MESM15_FUT_CME.dly symbol may not be the active contract month. \| 2022-09-30 08:25:21.557 Unable to determine transition date based on volume from files: MESM15_FUT_CME.dly, MESU15_FUT_CME.dly \| 2022-09-30 08:25:21.557 Refer to: Continuous Futures Contract Charts: Preventing Error Messages by Reducing Days to Load in Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing