Support Board
Date/Time: Sat, 27 Jul 2024 04:54:32 +0000
Post From: Sent log this evening for analysis
[2022-09-30 13:49:09] |
Sierra_Chart Engineering - Posts: 15584 |
To resolve this: Error getting address info for futurestrading19.sierracharts.com. Windows error code 11004: The requested name is valid, but no data of the requested type was found. | 2022-09-30 08:25:08.687 *
Try flushing the DNS cache. Refer to step 4 here: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem To resolve messages like these: The MESM15_FUT_CME.dly symbol may not be the active contract month. | 2022-09-30 08:25:21.557 Refer to:Unable to determine transition date based on volume from files: MESM15_FUT_CME.dly, MESU15_FUT_CME.dly | 2022-09-30 08:25:21.557 Continuous Futures Contract Charts: Preventing Error Messages by Reducing Days to Load in Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |