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Date/Time: Fri, 24 May 2024 23:01:00 +0000

Post From: SierraChart/CQG lack of datafeed speed in the DOMs

[2022-09-25 08:39:22]
A.J. - Posts: 20
SierraChart/CQG + Broker: AMP Futures

Dear SierraChart-Team,

there is a performance problem with the datafeed in the DOMs with CQG. The speed from the datafeed in my just 3 open DOMs is much too slow and is thus not mapped correctly. All the charts are showing the correct price trend in each case at each time, but not the 3 DOMs. It looks like not all ticks that are traded are mapped.
question 1: what is the reason from this issue (filtered ticks? something else):
question 2: how can this be fixed:
Remark: I want to restart trading after several years time out. I wondered, why the price changes in the DOMs have suddenly become so slow. It is not my up-to-date trading PC, because I have checked other trading platforms with CQG-datafeed and all of them were much faster. I hope you have a solution for this issue, because I love your software and want to stay with it and your great service. (In former days I used SierraChart/CQG on my 9 screens 9 DOMs, plenty of charts at the same time and always the speed of data supply was excellent. What has changed? I would like to know that.)

Thank you very much for your time and support!

Best greetings from Germany,