Support Board

Date/Time: Mon, 06 May 2024 10:09:21 +0000

Post From: CME

[2022-09-21 14:46:38] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31379
With version 2394 and above we no longer have support for data from CQG for the CME Group and EUREX. Therefore, you can do one of the following two things: 1) Downgrade to version 2393 and use the CQG data. Refer to the following for instructions on downgrading Sierra Chart: Software Download: Full Control Rollback Procedure OR 2) Use our Denali Exchange Data Feed for your data. The cost will be the same and you will have more historical data. In addition, you are on package 12, which is to get the MBO data, which is only available through our Denali Exchange Data Feed. Refer to the instructions to setup the Denali Exchange Data Feed at the following link: Denali Exchange Data Feed: Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing