Login Page - Create Account

Support Board


Date/Time: Tue, 03 Dec 2024 15:30:17 +0000



Post From: Won't connect to Data Feed

[2022-07-18 14:53:40]
Sierra Chart Engineering - Posts: 104368
Set Sierra Chart to use CQG:
CQG Trading Platform Service: Setup Instructions

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Connect to the data feed:

Select "File >> Disconnect"

Select "File >> Connect to Data Feed"

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing