Support Board

Date/Time: Tue, 07 May 2024 04:10:01 +0000

Post From: Show order on chart showing wrong

[2022-07-01 15:12:53] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31419
It looks like you are setup to use the Teton Order Routing, but you have not setup real-time data with our Denali feed. This would explain what you are seeing, as right now you would be getting the Delayed data, so the actual time of the trade was 10 minutes forward from where you thought it was. To setup the Denali Exchange Data Feed for the CME Group, follow these instructions: Denali Exchange Data Feed: Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing