Support Board

Date/Time: Fri, 03 May 2024 09:43:24 +0000

Post From: Historical Data Missing in Sub Instances

[2022-07-01 14:07:39] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31334
We are not seeing any errors in the logs. And the data for that time period is available. The following link is a screenshot of the data for that instrument and the period in question. https://www.sierrachart.com/image.php?Image=1656684357227.png The first thing you need to do is to get the data into the main instance. Follow these instructions to redownload the data starting from where you are first missing some: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) Once you have the data correct in the main instance, then you can delete and download the data in the sub-instance, and it should all fill in properly. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-07-01 14:09:12