Support Board

Date/Time: Tue, 07 May 2024 14:29:17 +0000

Post From: Need live help changing to Teton Data Feed.

[2022-06-29 15:16:42] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31421
The NASDAQ data feed is enabled and available. Make sure you enter your symbols with the suffix "-NQTV" in order to get the data from the NASDAQ TotalView feed. For example, for IBM, you would enter the symbol IBM-NQTV. You were charged $16.00 for the NASDAQ TotalView data feed. The reason you are being told that you need to have $52.00 in your account is because you have a $16.00 charge coming on July 1, 2022 for the NASDAQ TotalView exchange (exchange fees renew on the first day of each month). And then you have a $36.00 charge coming on July 10, 2022 for your Usage Time (Package 10 for 1 month). You have not setup any data for the CME Group. If you want to get that data from us, then you will need to follow these instructions: Denali Exchange Data Feed: Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges If you are having a specific problem, please let us know what it is and we will help you with the issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing