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Date/Time: Tue, 16 Apr 2024 04:33:30 +0000

How to Post a Message for Support

Post From: Real Time Data

[2022-06-24 14:24:58] Link To Thread - Link To Post [Go To First Post]
Kellie Lacey - Posts: 75
Ok, I have explicitly followed these instructions, the symbol is ESU22-CME, message log pasted as instructed below...it's only the Daily chart that is not updating Software version: 2394 64-bit \| 2022-06-24 10:22:21.191 Primary Thread ID: 32228 \| 2022-06-24 10:22:21.191 Usage end date: 2022-09-01 \| 2022-06-24 10:22:21.191 Enabled for: Advanced Features 2. \| 2022-06-24 10:22:21.191 Enabled for: Sierra Chart Historical Data Service. \| 2022-06-24 10:22:21.191 Enabled for: Denali Real-Time Exchange Data Feed. \| 2022-06-24 10:22:21.191 Enabled for: Delayed Denali Exchange Data Feed. \| 2022-06-24 10:22:21.191 Enabled for exchange2: fairx_exchange.data \| 2022-06-24 10:22:21.191 Allow Support for Sierra Chart Data Feeds is enabled. \| 2022-06-24 10:22:21.191 Current selected Data/Trading service: SC Data - All Services \| 2022-06-24 10:22:21.191 Custom symbol settings values: disabled \| 2022-06-24 10:22:21.191 Chart Update Interval: 500 \| 2022-06-24 10:22:21.191 Intraday Data Storage Time Unit: 0 \| 2022-06-24 10:22:21.191 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2022-06-24 10:22:21.191 2022-06-24 14:22:21 Local computer time in UTC \| 2022-06-24 10:22:21.191 2022-06-24 10:22:21 Local computer time in SC Time Zone \| 2022-06-24 10:22:21.191 2022-06-23 07:45:29 Server time in UTC \| 2022-06-24 10:22:21.191 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2022-06-24 10:22:21.191 Program path: C:\SierraChart\ \| 2022-06-24 10:22:21.191 Data Files path: C:\SierraChart\Data\ \| 2022-06-24 10:22:21.191 OS Version Number: 10.0 \| 2022-06-24 10:22:21.193 Locale Setting: C \| 2022-06-24 10:22:21.193 DLLs: UserContributedStudies_64.dll \| 2022-06-24 10:22:21.196 Allowed protected custom studies: \| 2022-06-24 10:22:21.196 Crash reporter started: true \| 2022-06-24 10:22:21.196 File >> Disconnect selected. \| 2022-06-24 10:22:43.286 SC DTC Delayed Exchange Data \| Waiting for socket receive thread to end \| 2022-06-24 10:22:43.458 DTC Client socket (2) \| CloseSocket call. \| 2022-06-24 10:22:43.459 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2022-06-24 10:22:43.459 SC Data - All Services \| Disconnected. \| 2022-06-24 10:22:43.459 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2022-06-24 10:22:43.459 SC Data - All Services \| Connected to server complete. \| 2022-06-24 10:22:51.079 Triggering next historical data download in queue. \| 2022-06-24 10:22:51.079 Triggering next historical data download in queue. \| 2022-06-24 10:22:51.079 Triggering next historical data download in queue. \| 2022-06-24 10:22:51.079 Triggering next historical data download in queue. \| 2022-06-24 10:22:51.079 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. \| 2022-06-24 10:22:51.080 No download requests in the queue to start downloads for. \| 2022-06-24 10:22:51.258 No download requests in the queue to start downloads for. \| 2022-06-24 10:22:51.258 No download requests in the queue to start downloads for. \| 2022-06-24 10:22:51.259 No download requests in the queue to start downloads for. \| 2022-06-24 10:22:51.259 Mapping ESU22-CME to ESU22. Service code: cme \| 2022-06-24 10:22:51.261 Using symbol data fast lookup vector \| 2022-06-24 10:22:51.261 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: ESU22-CME (ESU22). ID: 1 Service code: cme \| 2022-06-24 10:22:51.261 SC DTC Delayed Exchange Data \| Connecting to the server ds12-2.sierracharts.com. Port 10043 \| 2022-06-24 10:22:51.261 SC DTC Delayed Exchange Data \| Requesting security definition data for: ESU22-CME (ESU22). ID: 1 \| 2022-06-24 10:22:51.261 Added historical Intraday data request for ESU22-CME to the queue. \| 2022-06-24 10:22:51.261 Intraday data recording state for symbol ESU22-CME is set to download 'Pending'. \| 2022-06-24 10:22:51.261 Triggering next historical data download in queue. \| 2022-06-24 10:22:51.261 Delaying start of download for ESU22-CME. \| 2022-06-24 10:22:51.264 DTC Client socket (1) \| Creating socket. \| 2022-06-24 10:22:51.340 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2022-06-24 10:22:51.340 DTC Client socket (1) \| Connecting to IP: 204.15.197.13. \| 2022-06-24 10:22:51.340 SC DTC Delayed Exchange Data \| Network connection to server complete. \| 2022-06-24 10:22:51.438 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2022-06-24 10:22:51.438 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS. Compression: standard \| 2022-06-24 10:22:51.438 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2022-06-24 10:22:51.557 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2022-06-24 10:22:51.557 SC DTC Delayed Exchange Data \| Received logon response. \| 2022-06-24 10:22:52.278 SC DTC Delayed Exchange Data \| Server Name: SC Realtime Server. \| 2022-06-24 10:22:52.278 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2022-06-24 10:22:52.278 SC DTC Delayed Exchange Data \| Successfully connected. \| 2022-06-24 10:22:52.278 SC DTC Delayed Exchange Data \| Trading is not supported. \| 2022-06-24 10:22:52.278 SC DTC Delayed Exchange Data \| Restarting real-time data updates for symbol: ESU22-CME -> ESU22 \| 2022-06-24 10:22:52.278 SC DTC Delayed Exchange Data \| Received security definition for symbol ESU22-CME \| 2022-06-24 10:22:52.474 HD Request # 8 \| Downloading Intraday chart data for ESU22-CME to the file ESU22-CME.scid. Service: cme \| 2022-06-24 10:22:57.207 HD Request # 8 \| Download start date-time: 2022-06-24 10:12:32.000000. File last date-time: 2022-06-24 10:12:32.079001 \| 2022-06-24 10:22:57.208 HD Request # 8 \| Using server: ds23.sierracharts.com port 10150 \| 2022-06-24 10:22:57.208 Socket (3) \| Creating socket. \| 2022-06-24 10:22:57.208 Socket (3) \| New receive buffer size: 5242880 \| 2022-06-24 10:22:57.208 Socket (3) \| Connecting to IP: 216.1.90.130. \| 2022-06-24 10:22:57.208 HD Request # 8 \| Setting DTC encoding to Binary VLS \| 2022-06-24 10:22:57.445 HD Request # 8 \| Sending historical data logon request message. \| 2022-06-24 10:22:57.445 HD Request # 8 \| Requesting Intraday data. Start date-time: 2022-06-24 10:12:32. Record interval: 0. Symbol: ESU22 \| 2022-06-24 10:22:58.057 HD Request # 8 \| Decompressing data. \| 2022-06-24 10:22:58.165 HD Request # 8 \| Receiving Intraday data for ESU22-CME starting at 2022-06-24 10:12:32.079000 \| 2022-06-24 10:22:58.263 Socket (3) \| CloseSocket call. \| 2022-06-24 10:22:58.265 Socket (3) \| Shutdown started. Waiting for graceful close. \| 2022-06-24 10:22:58.265 Historical data download thread signaled to stop. \| 2022-06-24 10:22:58.265 HD Request # 8 \| Timestamp of first Intraday data file record written: 2022-06-24 10:12:32.145000. \| 2022-06-24 10:22:58.265 HD Request # 8 \| Received 1435 Intraday data records from 2022-06-24 10:12:32.079000 to 2022-06-24 10:12:56.943002 (24.9 seconds) and wrote 1433 records for ESU22-CME \| 2022-06-24 10:22:58.265 HD Request # 8 \| Add time&sales data \| Remembered last file record date-time: 2022-06-24 14:12:56.943002 \| 2022-06-24 10:22:58.266 HD Request # 8 \| Completion time: 1s. \| 2022-06-24 10:22:58.266 HD Request # 8 \| Intraday data download complete for ESU22-CME. Unique request ID: 8 \| 2022-06-24 10:22:58.266 Removing historical data download ID 8. \| 2022-06-24 10:22:58.266 Real-time Intraday chart data file updates started for ESU22-CME \| 2022-06-24 10:22:58.266 Intraday chart data file opened for ESU22-CME \| 2022-06-24 10:22:58.266 HD Request # 8 \| Enabling Intraday chart updating for symbol. \| 2022-06-24 10:22:58.266 Triggering next historical data download in queue. \| 2022-06-24 10:22:58.266 No download requests in the queue to start downloads for. \| 2022-06-24 10:22:58.266 Opened cached Intraday file: C:\SierraChart\Data\ESU22-CME.scid. Thread ID: 21640 \| 2022-06-24 10:22:58.310 Socket (3) \| Socket gracefully closed by remote side. \| 2022-06-24 10:22:58.362 Socket (3) \| Closed. \| 2022-06-24 10:22:58.362