Support Board

Date/Time: Fri, 03 May 2024 11:17:41 +0000

Post From: historical data issue with foot print

[2022-06-22 19:00:36] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31334
What you are seeing is due to the lack of historical data with the CQG data. The only "fix" is to use our Denali Exchange Data Feed which has 1 tick data going back to at least 2014 for the CME group. If you switch to the Denali Exchange Data Feed, you will need to be on Package 11 (you do not need Package 12 unless you are wanting the MBO data). You can also then stop the CQG data from your broker. Refer to the setup instructions for the CME Group data at the following link: Denali Exchange Data Feed: Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing