Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Sun, 05 May 2024 06:32:22 +0000
Post From: What to do about this Trade Orders message?
| [2022-06-22 07:40:08] |
| |
|
1. What was the symbol you were trading? This would mean the symbol was not traded before, or not by anyone for about 4+ months. 2. What is the symbol? You just resubmit the order immediately. Immediately. You do not have to wait. Just resubmit immediately. 3. This is a very uncommon case. We need to know what the symbol is. Sometimes orders can get rejected for various reasons and they do need to be resubmitted. Sometimes related to margin and other reasons. 4. We do not know, but every system has its designs and limitations/issues. I suspect this is one big reason why AMP is not onboard with Teton. And this is not all the reason AMP is not supporting Teton at this time. Not even in the slightest. It is fully unrelated.5. There is! It is in the Trade >> Trade Service Log which will automatically open so you can see the message. Unless you prevented that log from opening through this option: General Settings Window: Never Automatically Open Message Log or Trade Service Log (Global Settings >> General Settings >> Log >> Log) 6. No this would not have any effect. One common problem we see with all other systems other than Teton is when a user flattens a position, the flatten market order gets rejected. That does not happen with Teton order routing, in most or nearly all cases, but this is something which often happens with all other trading systems that Sierra Chart works with. So when someone tries to exit the market, they have to do the operation twice. This is something that gets commonly reported to us with all other order routing systems. This is a problem you will not have with Teton order routing and most or nearly all cases. What you encountered related to the last trading date is very very uncommon, and the probability of it gradually diminishes over time. We need to know what the symbol is so we can look at this issue and see if there is maybe some problem we need to resolve. And also look at the information we have here regarding CQG and this also applies to Rithmic as well!: Sierra Chart Does Not Recommend CQG (Various Reasons) | Post: 302708 Teton is superior to everything else. This is a very very tiny insignificant limitation. That is fact. Immediately resubmit the order. Once we know the symbol, and we know the clearing firm, we need both pieces of information, we will look at it. Maybe there is some problem we need to resolve related to it. Update: We had a look at the code which determines which symbols, are subscribed to in the order routing process, and we made that more comprehensive to include definitively the current contract and the next two contracts for the particular futures markets which are being traded. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-22 08:18:52
|