Support Board

Date/Time: Fri, 20 Jun 2025 00:47:29 +0000

Post From: Not able to connect to live data

[2022-06-20 15:07:52] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 40526
With version 2394 and higher we do not allow CQG data for the CME Group and EUREX into Sierra Chart. Therefore, you have two options: 1) Downgrade to version 2393 and continue to use the CQG data. Refer to the following for how to downgrade: Software Download: Full Control Rollback Procedure 2)Use our Denali Exchange Data Feed instead. You can then discontinue the CQG data and pay the same amount. Refer to the Setup Instructions for the CME Group data here: Denali Exchange Data Feed: Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing