Login Page - Create Account

Support Board

Date/Time: Fri, 22 Sep 2023 11:40:35 +0000

Post From: 15 day free trial

[2022-06-15 19:24:52]
John - SC Support - Posts: 26450
With regards to the Agreements, the problem is that you are putting in conflicting information. On the CME Non-Professional Certification you are stating that you are a "Non-Professional", but in order to get this classification for the CME Group, you need to have a live, funded, futures trading account, and this information needs to be entered on the Uniform Subscriber Agreement - but your Uniform Subscriber Agreement does not have any trading account information, therefore you can not be considered a Non-Professional (at least as far as the CME Group is concerned).

If you do not have a trading account to which you can connect your Sierra Chart in order to qualify as a Non-Professional, and you just want to pay for the Professional exchange fees, then you need to do the following:
- Leave the trading account information blank on the Uniform Subscriber Agreement
- Select No to the Non-Professional question on the CME Non-Professional Certification.

But, if you do not want to pay the professional fees, then you will need to have a valid trading account. If you do not have one, then we recommend the service outlined at the following link:
Easy Solution to CME Funded Trading Account Requirement


Note that your account does not have any exchanges active on the Denali Exchange Data Feed at this time.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing