Support Board

Date/Time: Sat, 27 Apr 2024 03:11:27 +0000

Post From: Regarding Requirement for Package 10, 11, 12 for Connection to CQG, IB.

[2022-06-13 14:46:44] Link To Thread - Link To Post [Go To First Post]
Tripitaka - Posts: 5
Hi Sierra Support, Thank you for your help. I don't understand why I need to complete the agreements, register and pay for a new data feed with Denali if I already have CQG data feed that I am paying AMP futures? I am happy with CQG and don't mind staying with them. Is there anything else I need to do. I still not have any live data inside Sierra. Thank you THis is what I get in the log: F.US.ENQM22 5 Min #1 \| Reloading chart. \| 2022-06-13 11:02:32.709 Using symbol data fast lookup vector \| 2022-06-13 11:02:32.817 CQG WebAPI \| Real-time market data only supported with Sierra Chart data feed for symbol: F.US.ENQM22. ID: 1 \| 2022-06-13 11:02:32.817 Symbol Error - F.US.ENQM22 is unknown, unavailable, or improperly formatted. Real-time market data only supported with Sierra Chart data feed for symbol: F.US.ENQM22. ID: 1 \| 2022-06-13 11:02:32.817 CQG WebAPI \| Using primary service for historical data for F.US.ENQM22 \| 2022-06-13 11:02:32.817 No historical data client is currently set to download historical Intraday data for F.US.ENQM22. \| 2022-06-13 11:02:32.817 Real-time Intraday chart data file updates started for F.US.ENQM22 \| 2022-06-13 11:02:32.817 Intraday chart data file opened for F.US.ENQM22 \| 2022-06-13 11:02:32.817 CQG WebSocket socket (1) \| Deleting network socket now after delay. \| 2022-06-13 11:03:01.381 v Date Time Of Last Edit: 2022-06-13 15:04:28