Support Board

Date/Time: Sat, 27 Apr 2024 02:06:24 +0000

Post From: Regarding Requirement for Package 10, 11, 12 for Connection to CQG, IB.

[2022-06-13 13:03:06] Link To Thread - Link To Post [Go To First Post]
User300096 - Posts: 8
Hi - I also bought the level 10 package with CGQ/AMP. On an additional issue, I have had SERIOUS issues with running speed since this change was made. Some issues are: 1) SC takes a very long time to startup ~2 minutes, which is new 2) On initial startup, no data will load. All I get is a blue box at the bottom saying "waiting for historical data". This is true for both historical and intraday charts. 3) The workaround I have for number two is to disconnect from data feed, then reconnect. This then redownloads data and will update chart. At this point I can now trade - This process takes around 5-10 minutes in total each time I restart SC. I have to do number three every time I start the program. Again, this is new since the CGQ/Denali data feed change. I have a hunch either I configured something wrong, or Denali is not playing well with CGQ. It is getting to the point of frustration I want to change software, but like SC enough to want to stay.