Login Page - Create Account

Support Board


Date/Time: Wed, 08 May 2024 03:45:13 +0000



Post From: cts data...

[2014-04-14 00:01:38]
Sierra Chart Engineering - Posts: 104368
You will need to contact your broker about this.

This is what we are seeing:

Symbol Error - ES.20140600.CME_Eq is unknown, unavailable, or improperly formatted. Security definition not found | 2014-04-13 18:46:24

CTS FIX Historical Data: Received a Logout message. Text = No accounts assigned to this user | 2014-04-13 18:46:27

Looks like some kind of configuration issue. You are also connecting to a CTS simulation server. Maybe that has something to do with it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing