Home >> Support Board

Support Board

Date/Time: Wed, 08 May 2024 10:23:07 +0000

How to Post a Message for Support

Post From: cts data...

[2014-04-13 23:49:27] Link To Thread - Link To Post [Go To First Post]
User53765 - Posts: 66
ok attached is the log. Software version: 1119 \| 2014-04-13 18:46:12 Usage end date: 2014-04-29 \| 2014-04-13 18:46:12 Enabled for: Advanced Features. \| 2014-04-13 18:46:12 Enabled for: Advanced Features 2. \| 2014-04-13 18:46:12 Enabled for: Sierra Chart Historical Data Service. \| 2014-04-13 18:46:12 Allow Support for Sierra Chart Data Feeds is enabled. \| 2014-04-13 18:46:12 Active service: CTS T4 FIX \| 2014-04-13 18:46:12 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2014-04-13 18:46:12 2014-04-13 16:46:12 Local computer clock time \| 2014-04-13 18:46:12 2014-04-13 23:46:12 GMT time \| 2014-04-13 18:46:12 2014-04-13 18:46:12 Time zone adjusted time \| 2014-04-13 18:46:12 Time difference to server time: 0 seconds. \| 2014-04-13 18:46:12 Program path: C:\SierraChart\ \| 2014-04-13 18:46:12 Data Files path: C:\SierraChart\Data\ \| 2014-04-13 18:46:12 OS Version Number: 6.1 \| 2014-04-13 18:46:12 Checking for new symbol settings for cts \| 2014-04-13 18:46:12 Symbol settings are up-to-date for cts \| 2014-04-13 18:46:12 CTS FIX - Connecting to CTS Simulation server fix-sim.t4login.com:10443 \| 2014-04-13 18:46:17 CTS FIX - Firm: --- \| 2014-04-13 18:46:17 Resolved address fix-sim.t4login.com to IP 69.44.110.200 \| 2014-04-13 18:46:17 The network socket is connected. \| 2014-04-13 18:46:17 Starting SSL connection on the socket. \| 2014-04-13 18:46:17 SSL socket is connected. \| 2014-04-13 18:46:17 CTS FIX: Sending the Logon message. \| 2014-04-13 18:46:17 CTS FIX: Connected to data and trade server. \| 2014-04-13 18:46:18 CTS FIX: Received Account List collateral report. \| 2014-04-13 18:46:18 CTS FIX: Subscribing to account: -------- \| 2014-04-13 18:46:18 CTS FIX: Received Account Update collateral report. \| 2014-04-13 18:46:20 CTS FIX: Requesting Open Orders for account: -------- \| 2014-04-13 18:46:23 CTS FIX: Received Account List collateral report. \| 2014-04-13 18:46:23 CTS T4 FIX - Starting real-time market data updates for: ES.20140600.CME_Eq \| 2014-04-13 18:46:24 CTS T4 FIX - Starting real-time market data updates for: ES.20140900.CME_Eq \| 2014-04-13 18:46:24 HD Request # 2 - Downloading Intraday chart data for ES.20140600.CME_Eq to the file ES.20140600.CME_Eq.scid. Service: cts \| 2014-04-13 18:46:24 HD Request # 2 - Download start Date-Time: 2014-04-11 16:14:59.0 \| 2014-04-13 18:46:24 CTS FIX Historical Data - Connecting to Historical data server fix-chart-sim.t4login.com:10443 \| 2014-04-13 18:46:24 Resolved address fix-chart-sim.t4login.com to IP 74.201.6.229 \| 2014-04-13 18:46:24 CTS T4 FIX: Sending security definition request for symbol ES.20140600.CME_Eq \| 2014-04-13 18:46:24 The network socket is connected. \| 2014-04-13 18:46:24 Starting SSL connection on the socket. \| 2014-04-13 18:46:24 Symbol Error - ES.20140600.CME_Eq is unknown, unavailable, or improperly formatted. Security definition not found \| 2014-04-13 18:46:24 CTS T4 FIX: Received 5 security definitions for underlying symbol ES \| 2014-04-13 18:46:24 SSL socket is connected. \| 2014-04-13 18:46:24 CTS FIX Historical Data: Sending the Logon message. \| 2014-04-13 18:46:25 CTS FIX Historical Data: Received a Logout message. Text = No accounts assigned to this user \| 2014-04-13 18:46:25 CTS FIX Historical Data: Sending a Logout message. Text = Received Logout message. \| 2014-04-13 18:46:25 SSL shutdown indicates not able to send 'close notify'. \| 2014-04-13 18:46:25 The SSL socket was shut down. \| 2014-04-13 18:46:25 The SSL socket object has been freed. SSL state is now disconnected. \| 2014-04-13 18:46:25 Socket has been shutdown and closed. \| 2014-04-13 18:46:25 CTS FIX Historical Data: Logged out and disconnected. \| 2014-04-13 18:46:25 CTS FIX Historical Data: Disconnected. \| 2014-04-13 18:46:25 HD Request # 2 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ES.20140600.CME_Eq \| 2014-04-13 18:46:25 HD Request # 3 - Downloading Intraday chart data for ES.20140600.CME_Eq to the file ES.20140600.CME_Eq.scid. Service: cts \| 2014-04-13 18:46:25 HD Request # 3 - Download start Date-Time: 2014-04-11 16:14:59.0 \| 2014-04-13 18:46:25 CTS FIX Historical Data - Connecting to Historical data server fix-chart-sim.t4login.com:10443 \| 2014-04-13 18:46:25 Resolved address fix-chart-sim.t4login.com to IP 74.201.6.229 \| 2014-04-13 18:46:25 The network socket is connected. \| 2014-04-13 18:46:25 Starting SSL connection on the socket. \| 2014-04-13 18:46:25 SSL socket is connected. \| 2014-04-13 18:46:25 CTS FIX Historical Data: Sending the Logon message. \| 2014-04-13 18:46:26 CTS T4 FIX: Sending security definition request for symbol ES.20140900.CME_Eq \| 2014-04-13 18:46:26 Symbol Error - ES.20140900.CME_Eq is unknown, unavailable, or improperly formatted. Security definition not found \| 2014-04-13 18:46:26 CTS T4 FIX: Received 4 security definitions for underlying symbol ES \| 2014-04-13 18:46:26 CTS FIX Historical Data: Received a Logout message. Text = No accounts assigned to this user \| 2014-04-13 18:46:26 CTS FIX Historical Data: Sending a Logout message. Text = Received Logout message. \| 2014-04-13 18:46:26 SSL shutdown indicates not able to send 'close notify'. \| 2014-04-13 18:46:26 The SSL socket was shut down. \| 2014-04-13 18:46:26 The SSL socket object has been freed. SSL state is now disconnected. \| 2014-04-13 18:46:26 Socket has been shutdown and closed. \| 2014-04-13 18:46:26 CTS FIX Historical Data: Logged out and disconnected. \| 2014-04-13 18:46:26 CTS FIX Historical Data: Disconnected. \| 2014-04-13 18:46:26 HD Request # 3 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ES.20140600.CME_Eq \| 2014-04-13 18:46:26 HD Request # 4 - Downloading Intraday chart data for ES.20140600.CME_Eq to the file ES.20140600.CME_Eq.scid. Service: cts \| 2014-04-13 18:46:26 HD Request # 4 - Download start Date-Time: 2014-04-11 16:14:59.0 \| 2014-04-13 18:46:26 CTS FIX Historical Data - Connecting to Historical data server fix-chart-sim.t4login.com:10443 \| 2014-04-13 18:46:26 Resolved address fix-chart-sim.t4login.com to IP 74.201.6.229 \| 2014-04-13 18:46:26 The network socket is connected. \| 2014-04-13 18:46:26 Starting SSL connection on the socket. \| 2014-04-13 18:46:26 SSL socket is connected. \| 2014-04-13 18:46:26 CTS FIX Historical Data: Sending the Logon message. \| 2014-04-13 18:46:27 CTS FIX Historical Data: Received a Logout message. Text = No accounts assigned to this user \| 2014-04-13 18:46:27 CTS FIX Historical Data: Sending a Logout message. Text = Received Logout message. \| 2014-04-13 18:46:27 SSL shutdown indicates not able to send 'close notify'. \| 2014-04-13 18:46:27 The SSL socket was shut down. \| 2014-04-13 18:46:27 The SSL socket object has been freed. SSL state is now disconnected. \| 2014-04-13 18:46:27 Socket has been shutdown and closed. \| 2014-04-13 18:46:27 CTS FIX Historical Data: Logged out and disconnected. \| 2014-04-13 18:46:27 CTS FIX Historical Data: Disconnected. \| 2014-04-13 18:46:27 HD Request # 4 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ES.20140600.CME_Eq \| 2014-04-13 18:46:27 HD Request # 4 - Intraday download COMPLETE for ES.20140600.CME_Eq. Completion time: 0s \| 2014-04-13 18:46:27 Real-time Intraday chart data file updates started for ES.20140600.CME_Eq \| 2014-04-13 18:46:27 Requesting market depth updates for: ES.20140600.CME_Eq if supported. \| 2014-04-13 18:46:28 CTS FIX: Received Account List collateral report. \| 2014-04-13 18:46:33