Support Board
Date/Time: Sat, 05 Jul 2025 09:36:45 +0000
Post From: Service Package 5
| [2022-05-27 21:10:33] |
| John - SC Support - Posts: 40745 |
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At this time, we have changed our packages such that Packages 3 and 5 are only meant to work with our Delayed Streaming Data for learning/testing purposes. If you need any real-time data or an external connection for data or trading, then you need to be on Package 10 or higher. Refer to the following information: Service Package Changes | Discontinued External Services | Reducing Overall Costs In addition, starting with version 2394, you will not be able to use CQG data for the CME Group or EUREX with Sierra Chart. You will need to use the Denali Exchange Data feed for this data. Refer to the following: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2394 You have been put on an evaluation of Package 12 until June 26, 2022. Therefore, you now can use the TPO profiles and connect to your CQG account. Just be aware that before June 26 you will want to change your package to Package 11 in order to get the TPO profiles and you will probably want to setup the Denali Exchange Data Feed. Refer to the information at the following link including Setup Instructions: Denali Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |