Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 17:37:34 +0000



Post From: Problem

[2022-05-25 16:27:16]
John - SC Support - Posts: 31153
You do not have any exchanges active. You can activate the exchanges for the CME Group at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges

Just keep in mind that you will pay the full amount for the month regardless of when you activate the exchange. The means that you will pay the full amount for the exchanges you activate for the remaining 6 days of May and then pay again on June 1 for the month of June. So you may want to wait until June 1 to activate the exchange(s).

Also, keep in mind that for the CME Group data that you need to connect to your live, funded, futures trading account at least once a month to verify your non-professional status and keep getting the data for the non-professional exchanges. Refer to the information here:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing