Support Board

Date/Time: Wed, 24 Apr 2024 23:30:33 +0000

Post From: draw volume profile

[2022-05-24 21:10:47] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31098
Our servers are showing that your Sierra Chart is not setup to connect to your TransAct account, rather it is just connecting to our (Sierra Chart) servers. This, in combination with the fact that you are not setup to get any real-time data from us, is why you are getting the delayed data. If you need to connect to your TransAct account, then you need to go through the Setup Instructions at the following link: https://www.sierrachart.com/index.php?page=doc/TransAct.php#SetupInstructions Otherwise, let us know what you want to do, and how you want to get setup and we can help you from there. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing