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Date/Time: Sat, 20 Apr 2024 02:45:26 +0000



Post From: symbols no work

[2022-05-23 07:10:33]
Sierra Chart Engineering - Posts: 104368
First can you tell us who your broker is?

There could not be an issue with this:
Dear , I compare this symbols in Treiding view, it is no same , on sierra this symbols is freeze , in treiding view the symbols work correctly. Pls solve this problem
The data Sierra Chart provides is correct from the exchange for the particular symbol you are charting. If you have a problem with the data from the exchange contact the exchange about this.

Also refer to:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart

I even can not do modification stop loss and take profit for this symbols . all is freezed , it is looked that is no connected to service .
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Connect to the data feed:

Select "File >> Disconnect"

Select "File >> Connect to Data Feed"

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-05-23 07:16:06