Support Board
Date/Time: Sat, 20 Apr 2024 02:45:26 +0000
Post From: symbols no work
[2022-05-23 07:10:33] |
Sierra Chart Engineering - Posts: 104368 |
First can you tell us who your broker is? There could not be an issue with this: Dear , I compare this symbols in Treiding view, it is no same , on sierra this symbols is freeze , in treiding view the symbols work correctly. Pls solve this problem The data Sierra Chart provides is correct from the exchange for the particular symbol you are charting. If you have a problem with the data from the exchange contact the exchange about this. Also refer to: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart I even can not do modification stop loss and take profit for this symbols . all is freezed , it is looked that is no connected to service . Follow the instructions here to clear the Message Log:Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-05-23 07:16:06
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