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Date/Time: Fri, 26 Apr 2024 10:02:16 +0000



Post From: How to Cancel my Service?

[2022-05-20 09:27:45]
Sierra Chart Engineering - Posts: 104368
We can do that, but we can also help you with whatever you need. What exactly do you mean by this:
There are too many background hoops to jump through in order to make the service work.
What are you trying to accomplish, which you are not able to?

There are no hoops to jump through, to use the functionality that Sierra Chart provides. You automatically will have access to multiple data feeds including our Delayed Exchange Data Feed:
Delayed Exchange Data Feed

And if you are referring to CME market data policy, which we can infer, then this is because of the CME:
Is Historical and Real-time Futures Data Included?: Do Not Complain! / Zero Tolerance Policy

Has nothing to do with the Sierra Chart at all.

And there are no refunds whatsoever for exchange fees. We have to pay those to the exchange. And why is it you activated a CME nonprofessional exchange fee, if you do not have a funded trading account, with a supported trading service? Why do people ignore those warnings, as if they are meaningless.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-05-20 09:30:33