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Date/Time: Fri, 29 Mar 2024 12:05:05 +0000



Post From: Unable to place limit orders

[2022-05-19 08:09:06]
Sierra Chart Engineering - Posts: 104368
Orders are being rejected with the message symbol not allowed for trading for account. Symbol is NQ which I have previously traded and have permissions to do so.
We need to see the exact rejection message. Instructions:
Support Board Posting Information: Providing Lines From Trade Service Log

We do not see how this is technically possible:


When I trade ES I place a limit order for 6 contracts but the system only allows 2 contracts and cancels the other 4 contracts.

Check the Trade Activity Log to determine exactly what has happened regarding this order:
Trade Activity Log: Viewing Historical Trade Activity
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing