Support Board
Date/Time: Tue, 04 Nov 2025 05:15:04 +0000
Post From: Unable to place limit orders
| [2022-05-19 08:09:06] |
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Orders are being rejected with the message symbol not allowed for trading for account. Symbol is NQ which I have previously traded and have permissions to do so. We need to see the exact rejection message. Instructions:Support Board Posting Information: Providing Lines From Trade Service Log We do not see how this is technically possible: When I trade ES I place a limit order for 6 contracts but the system only allows 2 contracts and cancels the other 4 contracts. Check the Trade Activity Log to determine exactly what has happened regarding this order: Trade Activity Log: Viewing Historical Trade Activity Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |