Date/Time: Thu, 30 Jun 2022 00:43:46 +0000
Post From: Numbers bars not working after trial expired and renewed for monthly service
|John - SC Support - Posts: 17026|
Have you gone through all of the information for connecting to IB at following link:
Interactive Brokers Trading Service: Setup Instructions
If you have the setup all done and are still having issues connecting to IB, then we would need to see your Message Log by following these instructions:
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log
Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.
Disconnect from the data feed with "File >> Disconnect".
Connect to the data feed with "File >> Connect to Data Feed".
After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
We will then determine what the problem is.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing