Login Page - Create Account

Support Board


Date/Time: Fri, 19 Apr 2024 07:53:34 +0000



Post From: Account login

[2022-05-03 17:23:28]
John - SC Support - Posts: 30953
Just continue to use the same login for Sierra Chart as you have been.

For simulation, we recommend using our Simulated Futures Trading Service. You will find the information for this service here:
Simulated Futures Trading Service

Since you are getting real-time data for EUREX, there is nothing special you need to do in order to continue to get the real-time data. But, the Simulated Futures Trading Service has options for both real-time and delayed data. So if you decide you do not want to pay for the real-time data while working in simulation, then you can use our Delayed Streaming Data, which has it's own simulated trading service. Refer to the information here for the delayed data:
Delayed Exchange Data Feed

If you do decide to switch to the Delayed data, then also be aware that you can downgrade your Service Package to Package 5.
To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link.

Or go to this page:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation

You will need to login if you are not currently logged in.

In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button.

The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price.

There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted.

When changing between Sierra Chart Service Packages, the usage time ending date on your Sierra Chart account is adjusted based upon the price differences between the package you are changing from and the package you are changing to.

When changing to a higher priced package, your usage time ending date will be brought back closer in time. When changing to a lower-priced package, your usage time ending date will be brought forward further out in time.

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing