Support Board
Date/Time: Wed, 17 Sep 2025 02:53:54 +0000
Post From: Apex Trader Funding
| [2022-04-25 14:46:51] |
| John - SC Support - Posts: 41850 |
|
You are correct - you do not need a different live funded account because you are a professional. As to the [M] not showing, please do the following so we can see your Message Log to ensure you are getting the data from us: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |