Support Board

Date/Time: Sat, 04 May 2024 12:04:15 +0000

Post From: Permission Denied when connecting to sierra

[2022-04-25 13:04:01] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The market data should be fully coming from the Denali Exchange Data Feed, so you should not be getting this error. Make sure this option is enabled: Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) To ensure all of the data in the chart is from the Denali data feed and that there is no missing data: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing