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Date/Time: Thu, 25 Apr 2024 17:33:33 +0000



Post From: Connection problem

[2014-04-07 14:39:45]
User96984 - Posts: 3
Having been absent for some 4 months I have trouble connecting to the Interactive Brokers data service. None of my settings have been changed, yet I cannot connect. Can you please assist?

Software version: 1115 | 2014-04-07 16:24:31
Usage end date: 2015-04-14 | 2014-04-07 16:24:31
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-04-07 16:24:31
Active service: Interactive Brokers | 2014-04-07 16:24:31
Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2014-04-07 16:24:31
2014-04-07 16:24:31 Local computer clock time | 2014-04-07 16:24:31
2014-04-07 14:24:31 GMT time | 2014-04-07 16:24:31
2014-04-07 16:24:31 Time zone adjusted time | 2014-04-07 16:24:31
Time difference to server time: 1 seconds. | 2014-04-07 16:24:31
Program path: C:\SierraChart\ | 2014-04-07 16:24:31
Data Files path: C:\SierraChart\Data\ | 2014-04-07 16:24:31
OS Version Number: 6.1 | 2014-04-07 16:24:31

Checking for new symbol settings for ib | 2014-04-07 16:24:31
Symbol settings are up-to-date for ib | 2014-04-07 16:24:31

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-04-07 16:24:36
The network socket is connected. | 2014-04-07 16:24:36
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2014-04-07 16:24:36
TWS server version: 67 | 2014-04-07 16:24:36
IB: Trader Workstation 9392 or higher is required to connect. TWS server version required: 68 | 2014-04-07 16:24:36
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-04-07 16:24:36
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-04-07 16:24:36
Socket has been shutdown and closed. | 2014-04-07 16:24:36
Disconnected from IB. | 2014-04-07 16:24:36
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-04-07 16:24:36
Starting TWS auto-login thread. | 2014-04-07 16:24:40
TWS auto-login thread ending. | 2014-04-07 16:24:40

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-04-07 16:24:41
The network socket is connected. | 2014-04-07 16:24:41
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2014-04-07 16:24:41
TWS server version: 67 | 2014-04-07 16:24:41
IB: Trader Workstation 9392 or higher is required to connect. TWS server version required: 68 | 2014-04-07 16:24:41
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-04-07 16:24:41
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-04-07 16:24:41
Socket has been shutdown and closed. | 2014-04-07 16:24:41
Disconnected from IB. | 2014-04-07 16:24:41
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-04-07 16:24:41
Starting TWS auto-login thread. | 2014-04-07 16:24:44
TWS auto-login thread ending. | 2014-04-07 16:24:44

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-04-07 16:24:46
The network socket is connected. | 2014-04-07 16:24:46
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2014-04-07 16:24:46
TWS server version: 67 | 2014-04-07 16:24:46
IB: Trader Workstation 9392 or higher is required to connect. TWS server version required: 68 | 2014-04-07 16:24:46
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-04-07 16:24:46
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-04-07 16:24:46
Socket has been shutdown and closed. | 2014-04-07 16:24:46
Disconnected from IB. | 2014-04-07 16:24:46
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-04-07 16:24:46
Starting TWS auto-login thread. | 2014-04-07 16:24:48
TWS auto-login thread ending. | 2014-04-07 16:24:48

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-04-07 16:24:51
The network socket is connected. | 2014-04-07 16:24:51
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2014-04-07 16:24:51
TWS server version: 67 | 2014-04-07 16:24:51
IB: Trader Workstation 9392 or higher is required to connect. TWS server version required: 68 | 2014-04-07 16:24:51
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-04-07 16:24:51
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-04-07 16:24:51
Socket has been shutdown and closed. | 2014-04-07 16:24:51
Disconnected from IB. | 2014-04-07 16:24:51
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-04-07 16:24:51
Starting TWS auto-login thread. | 2014-04-07 16:24:52
TWS auto-login thread ending. | 2014-04-07 16:24:52
Starting TWS auto-login thread. | 2014-04-07 16:24:56
TWS auto-login thread ending. | 2014-04-07 16:24:56