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Direct MessagesDate/Time: Wed, 01 May 2024 22:10:47 +0000
Post From: Copies on different computers with data problem
| [2022-04-08 21:53:14] |
| John - SC Support - Posts: 31283 |
|
Given what you are stating, the only way you would be having this issue is if you are actually setup to get the CME Group data from our Denali Exchange Data Feed into both computers at the same time. Check the computer on which you state that you open NQ + TWN with the Interactive Brokers Data Feed and make sure the setting for Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds is set to No. When this is the case then you will get all the data into that system from Interactive Brokers. If instead you are wanting to get data from the Denali Exchange Data Feed to both computers at the same time and just use Interactive Brokers for the Taiwan Index Futures, then you would need to pay the exchange fee twice in order to get the data to two computers at the same time. Refer to the connectivity rules for the Denali Exchange Data Feed here: Denali Exchange Data Feed: Connections The reason you do not have this issue with Binance is because they do not have the requirements that other exchanges have in terms of the number of connections from the same and from different computers. But, we also need to point out that you are setup to get data for the Hong Kong Futures Exchange from our Sierra Chart Exchange Data Feed. In this case, you can only have one computer connected to the data feed at one time with up to two different connections from the same computer. So this is different from how Denali works. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |