Support Board

Date/Time: Thu, 02 May 2024 00:36:14 +0000

Post From: 10 minute delay in Data Feed

[2022-03-29 18:19:11] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31293
You need to connect to your AMP account in order to validate that it exists for the CME Group requirement. Most likely they have you setup for CQG, therefore you would follow the instructions at the following link to connect to your CQG account: CQG Trading Platform Service: Setup Instructions You only need to make the connection for about 30 seconds in order to validate the account. Then you can change your Service settings back. Refer to the following for more information on making the connection to your live account once a month: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing