Support Board
Date/Time: Wed, 17 Sep 2025 02:32:19 +0000
Post From: paid 4 a few different data streams & still no real time data.
| [2022-03-24 16:48:17] |
| John - SC Support - Posts: 41850 |
|
Your setup is correct for getting the US Equities data from our NASDAQ TotalView exchange. Therefore, make sure you are selecting, or entering, a symbol that has the -NQTV suffix. For example, if you want data for Apple, you would need to use the symbol AAPL-NQTV. Make sure your symbols are setup properly. If you still have an issue after this, then follow these instructions to get us your Message Log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |