Support Board
Date/Time: Sun, 22 Jun 2025 05:04:13 +0000
Post From: paid 4 a few different data streams & still no real time data.
| [2022-03-24 16:48:17] |
| John - SC Support - Posts: 40555 |
|
Your setup is correct for getting the US Equities data from our NASDAQ TotalView exchange. Therefore, make sure you are selecting, or entering, a symbol that has the -NQTV suffix. For example, if you want data for Apple, you would need to use the symbol AAPL-NQTV. Make sure your symbols are setup properly. If you still have an issue after this, then follow these instructions to get us your Message Log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |