Login Page - Create Account

Support Board


Date/Time: Wed, 01 May 2024 23:41:40 +0000



Post From: No data FDXMH22 since 03/18 1pm

[2022-03-23 13:39:40]
Sierra Chart Engineering - Posts: 104368
This is what we see:
https://www.sierrachart.com/image.php?Image=164804276746.png


Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing