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Date/Time: Thu, 25 Apr 2024 13:58:37 +0000



Post From: Help!! activating Denali feed ..

[2022-03-19 18:27:53]
Sierra Chart Engineering - Posts: 104368
You did do everything correctly in post #1. For now you do have to have Sierra Chart set to connect to CQG. If there still is a problem:


Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.

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What do I need to tell AMP?
Tell them to cancel market data exchange fees for your account.

At this point, would I be still using CQG order routing?
Yes until you begin to use Teton through Edge Clear.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-03-19 18:29:23