Support Board

Date/Time: Sat, 04 May 2024 02:35:06 +0000

Post From: over night historical data missing

[2022-03-10 17:57:30] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes we do remember doing a remote assistance session but we do not think we did anything to fix the issue in your case: It required phone support from SC engineers to fix At the time the data was downloading without issue. We may have just re-downloaded the data in case there was any missing data. If you are missing data, then refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Missing or Incomplete Intraday Chart Data If you require further help than this, you need to use the Denali Exchange Data Feed: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-10 17:58:53