Login Page - Create Account

Support Board


Date/Time: Mon, 23 Jun 2025 11:29:02 +0000



Post From: Sub instance spiking CPU, hanging and crashing

[2022-03-02 07:45:11]
Woodzy - Posts: 35
Hi, this problem persists, although I don't think its anything to do with the sub-instance, it on both. In the last week I have removed and reinstalled Sierra twice, both times it rums great for a few days and the the problem comes back, and once started it seems to exponentially get worse quickly.

I have noticed 2 similar issues on the support board this week:

https://www.sierrachart.com/SupportBoard.php?ThreadID=71700

Extreme slowness and high CPU / RAM Usage

What I have experienced is that once a slow closing and spike in CPU/ memory use occurs, it seems to be remembered and on the next occasion I open Sierra that huge memory usage is then the starting amount for Sierra. When I close the program I get another CPU & memory spike adding to the initial amount, which is then the starting amount the next time I open so its quickly increasing with every closing of the program. This is when it takes increasing longer to close the program with the not responding status.

So when running smoothly, I rarely go above 100-200mb memory usage per instance, and everything opens/ closes quickly, but once this issue occurs Sierra memory allocation use quickly increases to high hundreds and then thousands as seen in the screenshots. This is without any chartbook loading on start-up.
imageSoftware closing issue.png / V - Attached On 2022-03-02 07:38:36 UTC - Size: 182.55 KB - 159 views
imageSoftware closing issue 3.png / V - Attached On 2022-03-02 07:38:43 UTC - Size: 190.94 KB - 150 views
Private File