Support Board

Date/Time: Wed, 08 May 2024 18:03:17 +0000

Post From: Important Notice for users of Sierra Chart Order Routing Service. Not referring to Teton.

[2022-03-01 08:18:06] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
As such, I just want to confirm I will still be able to use DTC Sub-Instance to run the second instance of Sierra Chart--is that correct? Yes. And since both instances are running on the same machine I should have the "Use Sierra Chart Username & Password" field set to "No" on the sub-instance? This should be yes as long as you are connecting to another instance of Sierra Chart that uses the same username. The transition should be just fine. But you do need to translate the symbols after changing to Teton. This is done with this Edit menu command: Edit Menu: Edit >> Translate Symbols To Current Service However, the clearing firm will not do any transfer, if you have any positions. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-01 08:18:41