Support Board
Date/Time: Mon, 23 Jun 2025 20:12:59 +0000
Post From: slow data on demo account but normal on CQG
| [2022-02-14 14:25:07] |
| |
|
It could not have anything to do with the selected Service. This is really impossible. There must be some difference we are not aware of. You need to work out performance issues on your side . We are not going to know about them. Refer to this help topic: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Are you using the same installation of Sierra Chart? It does not help us to show a screen recording. This is meaningless to us. There is a performance issue based upon what you are doing with Sierra Chart and your system. You have to resolve that on your side. We cannot do that. This is for you to solve. It does not help to come back to us. Solve the problem on your side. Start with a new Chartbook. Start with a completely new Chartbook. Start with a single chart and see if you have a problem. If you do not, then your problem is solved and then you can build up from there. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-14 14:29:13
|