Support Board

Date/Time: Sun, 28 Apr 2024 20:25:50 +0000

Post From: Only getting delayed data

[2022-02-10 14:46:33] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31159
We see that you did have the "CME E-mini, For professionals and users without a trading account" exchange active. It did not renew on February 1, 2022 due to insufficient funds. If you want to get this data going again, then you need to have $66.00 in your account and then you can reactivate the exchange by going to the Recurring Services page and scrolling to the bottom and selecting the button for "Reactivate Exchange" for that exchange. You can access the Recurring Services page at the following link: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices If you prefer to wait to do the Non-Professional exchange, then you will need to have the trading account setup and you will need to fill out the Exchange Agreements. Once you have the trading account setup, then follow the instructions to setup the Denali data feed starting at the following link: Denali Exchange Data Feed: Sign the Agreements (Denali Exchange Data Feed Setup Instructions) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing