Support Board

Date/Time: Thu, 25 Apr 2024 14:46:54 +0000

Post From: Integrating Denali Feed with Interactive Brokers for Trading

[2022-01-27 06:02:01] Link To Thread - Link To Post [Go To First Post]
SierraUser - Posts: 2
Dear Sierra Charts team, I am seeking help with setting up to use Sierra Charts Real-time data and Denali feed, and Interactive Brokers for trading. 1) I have a subscription for the Denali feed and am able to pull the data for the ES Futures for charts when Service is set to "SC Data - All Services". However, when the service is changed to Interactive Brokers [Trading], it shows <Market Data Service error: No market data permissions for GLOBEX FUT>. 2) For NYSE stocks, when I switch the Service, it says "Symbol is unknown". I have followed the set-up instructions: - Interactive Brokers Trading Service: Setup Instructions Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services I have set "Allow Support for Sierra Chart Data Feeds" option to "Yes". I have also used the "Translate Symbols to Current Service" option. Please kindly advise. Thank you very much for your assistance!