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Date/Time: Tue, 24 Jun 2025 23:24:11 +0000



Post From: still unable to connect to real time data

[2022-01-21 08:30:55]
Sierra Chart Engineering - Posts: 104368
Yes we can do a refund but we strongly advise you to move to a different broker than Transact. You will save money as well! And a lot.

Refer to the information here:
*Important* Priority Message to Transact Users

We recommend going with the broker Stage 5 who is headed by a former Infinity broker.

We will have them follow up with you here and they will provide their contact information.

We want to solve your problem but it is necessary to cooperate with us, and move away from Transact. And we will deliver you a superior solution and cost savings.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-01-21 08:32:13