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Date/Time: Wed, 24 Apr 2024 22:32:36 +0000



Post From: I can't get Sierra Chart to work.

[2022-01-15 18:11:01]
User511691 - Posts: 25
That is exactly what I did. I am doing it again.
After I set my SC to Rithmic Direct-DTC yesterday, it all worked fine again. What I would like to know is whether my trading would be done via Rithmic (because of this setting), or via the Denali Exchange (I don't want to go back to Rithmic.)
Here's again a copy of the Message Log as you requested.
Software version: 2339 64-bit | 2022-01-15 13:05:01.039
Primary Thread ID: 12572 | 2022-01-15 13:05:01.039
Usage end date: 2022-01-27 | 2022-01-15 13:05:01.039
Enabled for: Sierra Chart Historical Data Service. | 2022-01-15 13:05:01.039
Enabled for: Denali Real-Time Exchange Data Feed. | 2022-01-15 13:05:01.039
Enabled for: Delayed Denali Exchange Data Feed. | 2022-01-15 13:05:01.039
Enabled for exchange2: CME (Trading Account Required) | 2022-01-15 13:05:01.039
Enabled for exchange2: CBOT (Trading Account Required) | 2022-01-15 13:05:01.039
Enabled for exchange2: COMEX (Trading Account Required) | 2022-01-15 13:05:01.039
Enabled for exchange2: NYMEX (Trading Account Required) | 2022-01-15 13:05:01.039
Enabled for exchange2: fairx_exchange.data | 2022-01-15 13:05:01.039
Allow Support for Sierra Chart Data Feeds is enabled. | 2022-01-15 13:05:01.039
Current selected Data/Trading service: Rithmic Direct - DTC | 2022-01-15 13:05:01.039
Custom symbol settings values: enabled | 2022-01-15 13:05:01.039
Chart Update Interval: 500 | 2022-01-15 13:05:01.039
Intraday Data Storage Time Unit: 1 | 2022-01-15 13:05:01.039
Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-01-15 13:05:01.039
2022-01-15 18:05:01 Local computer time in UTC | 2022-01-15 13:05:01.039
2022-01-15 13:05:01 Local computer time in SC Time Zone | 2022-01-15 13:05:01.039
2022-01-15 01:54:36 Server time in UTC | 2022-01-15 13:05:01.039
Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-01-15 13:05:01.039
Program path: D:\SierraChart\ | 2022-01-15 13:05:01.039
Data Files path: D:\SierraChart\Data\ | 2022-01-15 13:05:01.039
OS Version Number: 10.0 | 2022-01-15 13:05:01.040
Locale Setting: C | 2022-01-15 13:05:01.040
DLLs: UserContributedStudies_64.dll | 2022-01-15 13:05:01.040
Allowed protected custom studies: | 2022-01-15 13:05:01.040

Added historical Intraday data request for MESH2.CME to the queue. | 2022-01-15 13:05:38.727
Intraday data recording state for symbol MESH2.CME is set to download 'Pending'. | 2022-01-15 13:05:38.727
Triggering next historical data download in queue. | 2022-01-15 13:05:38.727
HD Request # 17 | Downloading Intraday chart data for MESH2.CME to the file MESH2.CME.scid. Service: cme | 2022-01-15 13:05:38.735
Reloading all charts with filename: MESH2.CME.scid | 2022-01-15 13:05:38.748
HD Request # 17 | Download start date-time: 2021-07-13 14:05:38.000000. File last date-time: 00:00:00.000000 | 2022-01-15 13:05:38.755
HD Request # 17 | Using server: ds23.sierracharts.com port 10150 | 2022-01-15 13:05:38.755
Socket (1) | Creating socket. | 2022-01-15 13:05:38.756
Socket (1) | New receive buffer size: 5242880 | 2022-01-15 13:05:38.756
Socket (1) | Connecting to IP: 216.1.90.130. | 2022-01-15 13:05:38.756
HD Request # 17 | Setting DTC encoding to Binary VLS | 2022-01-15 13:05:38.919
HD Request # 17 | Sending historical data logon request message. | 2022-01-15 13:05:38.919
MESH2.CME[M] 30 Min #1 | Reloading chart. | 2022-01-15 13:05:38.990
MESH2.CME[M] 30 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: D:\SierraChart\Data\MESH2.CME.scid | 2022-01-15 13:05:38.998
HD Request # 17 | Requesting Intraday data. Start date-time: 2021-07-13 14:05:38. Record interval: 1. Symbol: MESH22 | 2022-01-15 13:05:39.448
HD Request # 17 | Decompressing data. | 2022-01-15 13:05:39.548
HD Request # 17 | Receiving Intraday data for MESH2.CME starting at 2021-07-15 13:42:58.445000 | 2022-01-15 13:05:39.864
HD Request # 17 | Timestamp of first Intraday data file record written: 2021-07-15 13:42:58.445000 | 2022-01-15 13:05:40.505
MESH2.CME[M] 30 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-01-15 13:05:40.998
Socket (1) | CloseSocket call. | 2022-01-15 13:05:57.285
Historical data download thread signaled to stop. | 2022-01-15 13:05:57.285
Socket (1) | Shutdown started. Waiting for graceful close. | 2022-01-15 13:05:57.286
HD Request # 17 | Received 1137682 Intraday data records from 2021-07-15 13:42:58.445000 to 2022-01-14 16:59:59.067000 (183.2 days) and wrote 1137682 records for MESH2.CME | 2022-01-15 13:05:57.286
HD Request # 17 | Completion time: 19s | 2022-01-15 13:05:57.286
HD Request # 17 | Intraday data download complete for MESH2.CME. Unique request ID: 17 | 2022-01-15 13:05:57.286
Removing historical data download ID 17. | 2022-01-15 13:05:57.286
HD Request # 17 | Enabling Intraday chart updating for symbol. | 2022-01-15 13:05:57.286

Triggering next historical data download in queue. | 2022-01-15 13:05:57.286
Historical data for MESH2.CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2022-01-15 13:05:57.286
No download requests in the queue to start downloads for. | 2022-01-15 13:05:57.286
Socket (1) | Socket gracefully closed by remote side. | 2022-01-15 13:05:57.363
Socket (1) | Closed. | 2022-01-15 13:05:57.363