Login Page - Create Account

Support Board


Date/Time: Tue, 23 Apr 2024 15:35:26 +0000



Post From: Platform LAG

[2022-01-15 04:24:59]
Sierra Chart Engineering - Posts: 104368
Regarding post #4. We are still not clear on exactly the issue.

When you notice this problem and then you you interact with the Sierra Chart user interface, is it sluggish or not responsive?

If not, then just refer to help topic 4:
Prices / Data Falling Behind

Never make this kind of assumption regarding network issues:

It shouldn't be a network issue because I have 500mbps up down. and my studies are updating at 0ms. I have totally 20symbols open. my CPU usage for sierra chart is only at 5%.
The issue is absolutely going to be network/system related if there is no performance issue within Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-01-15 04:28:05