Login Page - Create Account

Support Board


Date/Time: Mon, 06 May 2024 06:12:06 +0000



Post From: Sound not playing / Error message

[2022-01-10 22:28:43]
John - SC Support - Posts: 31379
We need to see the exact message you are getting from your error log. Please follow these instructions to get us your Message Log:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Try to play an Alert Sound from the General Settings window.

After about 10 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing