Support Board

Date/Time: Sat, 04 May 2024 19:52:10 +0000

Post From: Denali Data Feed

[2021-12-29 17:39:14] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31362
The real-time data from the Denali Exchange Data Feed is not included with the Trial. What is included is the delayed streaming data for the CME Group and EUREX. This data acts like real-time data, but is delayed by 10-15 minutes (depending on exchange). For more information on the delayed streaming data, refer to the following: Delayed Exchange Data Feed The other thing that you need to keep in mind is that each trading service uses a different symbol. The symbol you referenced - EPH22 - is not a correct symbol. It is part of the CQG symbol for the S&P 500 Index from the CME Group, but is not the full symbol needed. But, our servers show that you are not connected to CQG, but rather you are connected to SC Data - All Services. As such, you would need to use the symbol ESH22-CME. It is best to open a new chart for a symbol by using the File >> Find Symbol window, which will show you the proper symbols based on your service settings. Refer to the following for how to use the Find Symbol window: File Menu: Find Symbol (File) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing