Support Board

Date/Time: Wed, 01 May 2024 22:57:32 +0000

Post From: New software update does not respond.

[2021-12-14 19:28:30] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31283
You should not switch to the older software. There are lots of updates and fixes for things that go into the recent versions. The reason you are continuing to have issues is simply due to the lack of historical data from Rithmic. The next thing to do is to limit the amount of data that you are requesting down to no more than 5 days of data. In other words, change the Number of Days to Load to 5 (or less). Refer to the following for information on this setting: https://www.sierrachart.com/index.php?page=doc/ChartSettings.html#DaysToLoad Be sure to remove the Continuous Futures option for your other charts as well. Also, refer to the following post for more information on this issue with Rithmic historical data: Historical Data on the New Rithmic Connection The best solution would be to use the Denali Exchange Data Feed for your data rather than Rithmic. Refer to the information at the following link, which includes Setup Instructions: Denali Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing