Support Board
Date/Time: Sun, 22 Jun 2025 20:41:52 +0000
Post From: Rollover procedure
| [2021-12-09 09:35:53] |
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On Friday after the close of the market, all values were suddenly adjusted and the differences were ZERO. This does not make sense.There must be changing values in the historical daily data files, from the data provider causing this and changes with the price difference between contract months. Although a zero difference does not make any sense. You need to open Historical Daily charts for the current contract month and the prior contract month and then use this command: Edit Menu: Edit >> Edit Data - Historical Chart To look at the Open values for the day of the rollover and see what they are and see what the issue is. We do not know exactly what the problem is. If you update to the latest prerelease which is version 2334, you can use this command to update the historical Daily data required by the chart: Edit Menu: Edit >> Download Data from End of Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-12-09 09:45:14
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