Date/Time: Tue, 16 Jan 2018 11:51:22 +0000
Post From: Notice: CTS Trading Service Symbols
Sierra Chart Engineering - Posts: 56182
This would not be surprising. Please refer to this thread:
We will need to see the Message Log. However, please start a new support request for it. We want to understand the exact problem and then we will let CTS know about it or see what we can do. This whole problem is very unfortunate.
Sierra Chart Support - Engineering Level
Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.