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Date/Time: Tue, 23 Jan 2018 06:20:45 +0000



Notice: CTS Trading Service Symbols

Support Request:
[2014-03-10 02:57:23]
Sierra Chart Engineering - Posts: 56390
Hello,


Update:
It is now possible to get expired futures contract data when using CTS. This requires Sierra Chart version 1115 or higher. Therefore, the Continuous Futures Contract feature can now be used again.

------------------------

When updating to version 1110 or higher of Sierra Chart and you are using the CTS T4 Trading service, then before performing any trading and to ensure that the charts will function properly, then take note of the following information and perform the steps given. This is very important information, as changes have been made.


This is the previous symbol format used by Sierra Chart for CTS:
[CTS contract].[CTS market identifier].[CTS exchange]

This is the new symbol format beginning with 1110:
[CTS contract].[contract month and year (YYYYMM00)].[CTS exchange]

This is an example symbol using the new format:
ES.20140300.CME_Eq

The reason for this change is that the [CTS market identifier] for the next active delivery month for some futures contracts follows a different pattern.

Generally we have been able to rely upon the patterns given by CTS as being stable. This is no longer the case. While we could regenerate the symbol lists in Sierra Chart to follow the patterns, we realize that there has to be a more reliable method to handle this.


These changes have been implemented by us on short notice because the simple fact is users cannot trade the next futures delivery month from Sierra Chart when using CTS for many futures contracts, with the changes made by CTS.

Therefore, CTS users need to update to the newest Sierra Chart version at this time if you encounter any problems with getting market data and trading related to the symbol formats.

To update select Help >> Download Current Version.

No matter what version of Sierra Chart you are running, the symbols listed in File >> Find Symbol will contain symbols using the new format as well as the old format. To list symbols only using the new format, you must perform a Full Reset of the Symbol Settings as explained here:
https://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#FullResetSymbolSettingsSteps

Essential Step after updating to 1110 or higher: It is necessary for you to go through all of your charts and Trade DOM windows and update the symbols to the new format, following the instructions here:
https://www.sierrachart.com/index.php?l=doc/doc_SwitchingSymbols.html#ChangingChartSymbol


Futures spreads will still follow the old format because the market identifiers are looked up from CTS when you get spreads through the Find Symbol window:
[CTS contract].[CTS market identifier].[CTS exchange]

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2014-06-19 20:37:19
[2014-03-10 10:01:07]
Sierra Chart Engineering - Posts: 56390
The real-time updating problem in version 1105 when using the CTS trading service is now resolved. Update by selecting Help >> Download Pre-release.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-03-10 13:56:22]
T44 - Posts: 150
Having followed these instructions, historical daily charts do not populate, and continuously display "Waiting to Download Historical Data"

The message log stops at:
CTS FIX Historical Data: Sending the logon message
CTS FIX Historical Data: Connected to Historical data server.

eg.
CTS FIX Historical Data: Disconnected. | 2014-03-10 09:58:19
HD Request # 16 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for 6E.20110600.CME_Fo | 2014-03-10 09:58:19
HD Request # 16 - Daily download COMPLETE for 6E.20110600.CME_Fo | 2014-03-10 09:58:19
HD Request # 17 - Downloading Historical Daily chart data for 6E.20110900.CME_Fo. Starting date: 1961-09-30. Service: cts | 2014-03-10 09:58:19
CTS FIX Historical Data - Connecting to Historical data server fix-chart.t4login.com:10443 | 2014-03-10 09:58:19
Resolved address fix-chart.t4login.com to IP 69.44.110.227 | 2014-03-10 09:58:19
The network socket is connected. | 2014-03-10 09:58:19
Starting SSL connection on the socket. | 2014-03-10 09:58:19
SSL socket is now connected. | 2014-03-10 09:58:20
CTS FIX Historical Data: Sending the Logon message. | 2014-03-10 09:58:20
CTS FIX Historical Data: Connected to Historical data server. | 2014-03-10 09:58:21
Socket closed. No error. | 2014-03-10 09:59:21
The SSL socket was shut down successfully. | 2014-03-10 09:59:21
CTS FIX Historical Data: Socket connection was closed without any logout messages sent or received. | 2014-03-10 09:59:21
CTS FIX Historical Data: Disconnected. | 2014-03-10 09:59:21
HD Request # 17 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for 6E.20110900.CME_Fo | 2014-03-10 09:59:21
HD Request # 18 - Downloading Historical Daily chart data for 6E.20110900.CME_Fo. Starting date: 1961-09-30. Service: cts | 2014-03-10 09:59:21
CTS FIX Historical Data - Connecting to Historical data server fix-chart.t4login.com:10443 | 2014-03-10 09:59:21
Resolved address fix-chart.t4login.com to IP 69.44.110.227 | 2014-03-10 09:59:21
The network socket is connected. | 2014-03-10 09:59:21
Starting SSL connection on the socket. | 2014-03-10 09:59:21
SSL socket is now connected. | 2014-03-10 09:59:22
CTS FIX Historical Data: Sending the Logon message. | 2014-03-10 09:59:22
CTS FIX Historical Data: Connected to Historical data server. | 2014-03-10 09:59:23

Date Time Of Last Edit: 2014-03-10 14:01:00
[2014-03-10 14:20:57]
T44 - Posts: 150
After restarting the program several times, the historical data has now loaded.

However, when choosing Advanced Settings: Continuous Futures Contract historical daily charts do not display data from prior to 2014.
[2014-03-10 16:11:41]
Sierra Chart Engineering - Posts: 56390
We see what the problem is. This was an expired contract and Sierra Chart did not get the security ID for it:
6E.20110600.CME_Fo

We have to look into how to resolve this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-03-11 14:59:03]
T44 - Posts: 150
See message log, followed insructions to full reset symbol settings 1106.

Requesting symbol settings for cts. Overwrite = on. | 2014-03-11 10:56:36
Reading for a HTTP request (1) failed. Windows error code 18: No more files. | 2014-03-11 10:56:36
Request for symbol settings failed. | 2014-03-11 10:56:36

[2014-03-11 16:38:11]
Sierra Chart Engineering - Posts: 56390

Reading for a HTTP request (1) failed. Windows error code 18: No more files. | 2014-03-11 10:56:36
This is an indication you are not using a Windows operating system. We cannot help with that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-03-11 20:21:29]
Sierra Chart Engineering - Posts: 56390
We need to make an update about the changes to the CTS T4 symbology. In order to make market data requests to support CTS T4 symbology, requires that Sierra Chart makes security definition requests from the CTS T4 system. We are seeing problems with the way the T4 system is responding to those. This is then leading to market data request failures.

For example we will make a security definition request for two different symbols and the system responds to those same requests but for the same symbol. Makes no sense.

We can see this is a serious problem and we apologize for this, but it is not something of our creation or something we can solve on our side. We are reporting the issue to CTS and making recommendations to get this resolved as soon as possible.

Update: based on the feedback from CTS, we are really not sure how soon this problem will be resolved. This whole thing has to be classified as a "mess". If we could solve it, we would.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2014-03-11 22:05:40
[2014-03-11 22:56:38]
T44 - Posts: 150
This means that users will need to separate charting and order entry if they wish to continue using SC and executing on T4. Frank question: is SC data feed good enough yet for production purposes? (for CME, CBOT, NYMEX, COMEX and ICE). I experienced issues recently with historical data and downgraded to package 1 in order to use CTS historical data in preference to SC historical data.

The alternative would be for users to drop CTS and move to another data and execution platform supported by SC. For e.g. TTFIX, again the reliability of SC historical data would be key as TT does not provide this.

CTS T4 FIX and Sierra Chart were a very good solution together, so these developments are unfortunate. Understand your position that these issues are beyond your control.

Any future plans to extend Sierra to connect directly into exchanges in order to bypass existing execution providers (CTS, TT, etc)? Appreciate this is a significant undertaking, but if Sierra wishes to continue to provide execution as well as charting support, then either this or better cooperation from e.g. CTS is required.
[2014-03-11 23:05:41]
Sierra Chart Engineering - Posts: 56390
In regards to post #8, this has caused us great concern, and we have a temporary workaround. This is actually something we did think about earlier but we did not have confirmation from CTS as to the nature of the problem to know if it is necessary.

We are going to put out a new release in about three hours, which hopefully should resolve this problem described in post #8.

Frank question: is SC data feed good enough yet for production purposes? (for CME, CBOT, NYMEX, COMEX and ICE).
Yes, absolutely. We are not just saying that for marketing reasons. It is a very solid market data platform.

. I experienced issues recently with historical data
From what we remember, these issues have to do with multiplier issues, Symbol mapping (both of which have been well resolved by now) and connectivity issues on your side. In general, users are not going to experience these with the Sierra Chart data services.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2014-03-11 23:28:42
[2014-03-11 23:46:47]
Sierra Chart Engineering - Posts: 56390
We now understand the source of the problem. When working on resolving the issue described in post #3 and #4 in this thread, that is when we started to see some unusual problems with security definition responses. At this time we cannot do a security definition request for expired futures contracts.

Therefore do NOT use expired futures contracts. And do NOT use the Continuous Futures Contract feature with CTS for the time being. We apologize for this, we are just trying to provide a working solution.

We are going to be putting out version 1107, and from what we can tell, everything should work properly with CTS T4 with that version.

If you want a solid market data platform, use the Sierra Chart Exchange Data Feed:
https://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2014-03-11 23:48:09
[2014-03-11 23:56:58]
Sierra Chart Engineering - Posts: 56390
We also heard from CTS now. Based on what they said, the problem we have been experiencing is going to be resolved and we understand why it is occurring.

Therefore, with what they are doing and changes we are making, this issue will all be resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-03-12 07:01:46]
crazybears - Posts: 314
Hi Sierra Chart Engineering

with version 1106 i use Continuous Futures Contract feature and seems work fine.
if i have understood to continue using this feature i haven't to download new versions 'till you write the issue is resolved , right ?
[2014-03-12 09:10:18]
darkpool - Posts: 39
I am unable to get any new chart data today. Up until yesterday I was using v1097, no problems trading yesterday. However this morning my charts wont update.

So I downloaded the latest version, v1107 and performed the symbol update as requested. However my charts still aren't loading. I tried using the Continuous contract (which is what I normally trade with), and without continuous contracts. Still no luck.

Is anyone else having issues?

Sierra, any news from CTS? Should everything be working correctly?
[2014-03-12 09:38:56]
Sierra Chart Engineering - Posts: 56390
Post #13 response:

If you are using the Continuous Futures Contract feature and it is fine right now, then this is good. It will work properly with the historical data for expired contracts which is already downloaded for a particular futures market.

It will not work properly with CTS with 1106 or higher when data has to be downloaded for expired futures contracts.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-03-12 09:45:21]
Sierra Chart Engineering - Posts: 56390

Sierra, any news from CTS? Should everything be working correctly?
Yes we have. They will be fixing a problem on their side and also told us what to do to work around the issue. So everything should be working properly in the latest revision of 1107. If you could update again by selecting Help >> Download Prerelease just to be sure you are on the latest revision, that would be good. Although having said this, we do see some intermittent problems with security definition responses from the server that we now rely on, so potentially there could be intermittent problems.

If you still have a problem, restart Sierra Chart, open just a single chart, please only one single chart, and if there still is a problem provide a copy of the Message Log by following these steps:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-03-12 12:44:50]
darkpool - Posts: 39
As suggested I opened Sierra and just opened one chart (File - find symbol). The chart that opens should be for 30 days, yet all that is showing is current data as it is coming through. ie: no historical data.

Fortunately I have Sierra installed on 2 computers so my main computer which still has v1097 seems to be working correctly. So I will use that for the time being.

Here's the log:

CTS T4 - Starting real-time market data updates for: ES.20140300.CME_Eq | 2014-03-12 07:38:18
HD Request # 2 - Downloading Intraday chart data for ES.20140300.CME_Eq to the file ES.20140300.CME_Eq.scid. Service: cts | 2014-03-12 07:38:18
HD Request # 2 - Download start Date-Time: 2014-03-12 07:36:14.0 | 2014-03-12 07:38:18
CTS FIX Historical Data - Connecting to Historical data server fix-chart-sim.t4login.com:10443 | 2014-03-12 07:38:18
Resolved address fix-chart-sim.t4login.com to IP 74.201.6.229 | 2014-03-12 07:38:18
The network socket is connected. | 2014-03-12 07:38:18
Starting SSL connection on the socket. | 2014-03-12 07:38:18
CTS T4 - Sending security definition request for symbol ES.20140300.CME_Eq | 2014-03-12 07:38:19
SSL socket is now connected. | 2014-03-12 07:38:19
CTS T4: Received matching security definition for symbol ES.20140300.CME_Eq. Subscribing to data. | 2014-03-12 07:38:19
CTS FIX Historical Data: Sending the Logon message. | 2014-03-12 07:38:19
CTS T4: Received 20 security definitions for underlying symbol ES | 2014-03-12 07:38:20
CTS FIX Historical Data: Connected to Historical data server. | 2014-03-12 07:38:22
HD Request # 2 - Requesting historical Tick data for ES.20140300.CME_Eq from 2014-03-12 00:00:00 to 2014-03-12 00:00:00 (US Central Time). | 2014-03-12 07:38:22
HD Request # 2 - Receiving Intraday data for ES.20140300.CME_Eq starting at 2014-03-11 17:00:00 | 2014-03-12 07:38:28
HD Request # 2 - Timestamp of first Intraday data file record written: 2014-03-12 07:36:14 | 2014-03-12 07:38:28
HD Request # 2 - Requesting historical Tick data for ES.20140300.CME_Eq from 2014-03-13 00:00:00 to 2014-03-13 00:00:00 (US Central Time). | 2014-03-12 07:38:28
HD Request # 2 - Requesting historical Tick data for ES.20140300.CME_Eq from 2014-03-14 00:00:00 to 2014-03-14 00:00:00 (US Central Time). | 2014-03-12 07:38:29
HD Request # 2 - Received 68141 records from 2014-03-11 17:00:00 to 2014-03-12 07:38:23 (14.6 hours) and wrote 1579 records for ES.20140300.CME_Eq | 2014-03-12 07:38:29
Added 81 Time and Sales records to Intraday data file for ES.20140300.CME_Eq after download. | 2014-03-12 07:38:29
HD Request # 2 - Intraday download COMPLETE for ES.20140300.CME_Eq | 2014-03-12 07:38:29
Real-time Intraday chart data file updates started for ES.20140300.CME_Eq | 2014-03-12 07:38:29

Socket closed. No error. | 2014-03-12 07:39:29
The SSL socket was shut down successfully. | 2014-03-12 07:39:29
CTS FIX Historical Data: Socket connection was closed without any logout messages sent or received. | 2014-03-12 07:39:29
CTS FIX Historical Data: Disconnected. | 2014-03-12 07:39:29

[2014-03-12 17:27:36]
Sierra Chart Engineering - Posts: 56390
The solution to the issue described in post 17 appears to be an easy one. Possibly due to the prior problem, you are missing historical Intraday data in the chart. Refer to help topic 7.1 here:
Http://www.sierrachart.com/index.php?l=doc/helpdetails7.html

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-03-12 19:55:02]
T44 - Posts: 150
Post #16 refers to the possibility of intermittent problems.
Can you please provide more information about the potential for such problems, particularly whether this could affect submitting orders to CTS through Sierra?

It would be useful to have more information in order to make a decision about whether it is sensible to place trades through Sierra+CTS at the present time.
Date Time Of Last Edit: 2014-03-12 19:57:03
[2014-03-13 08:54:56]
Sierra Chart Engineering - Posts: 56390
The problem is we see some inconsistent and intermittent problems with security definition responses from CTS where ultimately the market ID requested is not provided. Also with the way that Sierra Chart handles security definition requests is not 100% reliable because there are a lot of considerations to handle this correctly in the case of when we do not get the market ID. It takes time to implement this properly and we have not had enough time to do it.

The problem is, all of this programming makes no sense for us to be doing. CTS can so easily do this on their side.

A failure to get the market ID from a security definition request will prevent a chart or Trade DOM from updating and also prevent the submission of orders.

It is not proper for us to be going through an extraordinary amount of work interface to a system. There is a much better way.

CTS can easily solve this on their side and we have told them that.


We should be able to identify a futures contract by the underlying symbol, the month and year, and the exchange and the security type. They just need to allow this in their market data request. This is so simple. We shouldn't have to go through a complex procedure to look up a market ID and handle all of the failure scenarios.

The market ID concept should not even be exposed for outright futures contracts. And they should not be changing these IDs for existing futures contracts which are already listed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2014-03-14 02:56:39
[2014-03-13 12:22:29]
crazybears - Posts: 314
Hi Sierra Chart Engineering

the issues described in previous posts also apply when using your data feed ?
I mean using continuous futures feature for CME and download all historical data available
[2014-03-13 14:50:59]
T44 - Posts: 150
CTS can easily solve this on their side and we have told them that.


We should be able to identify a futures contract by the underlying symbol, the month and year, and the exchange and the security type. They just need to allow this in their market data request. This is so simple. We shouldn't have to go through a complex procedure to look up a market ID and handle all of the failure scenarios.

The market ID concept should not even be exposed for outright futures contracts. And they should not be changing these IDs for existing futures contracts which are already listed.

Thank you for this useful information.

Sounds like poor software development practice on the part of CTS; suggest affected users make their displeasure known through their clearing firms. Anything which may "prevent a chart or Trade DOM from updating and also prevent the submission of orders" is unacceptable for production use.

There is little excuse for breaking interoperability in this way and placing an unfair burden on Sierra Chart developers.
[2014-03-14 02:55:54]
Sierra Chart Engineering - Posts: 56390


the issues described in previous posts also apply when using your data feed ?
I mean using continuous futures feature for CME and download all historical data available
Yes they also apply when using the Sierra Chart data feed with CTS because the looking up of a market ID through a security definition request is necessary even to submit an order.

Furthermore, even users of the old T4 API which was used in version 997 and earlier, also face this very same issue. The way symbols were handled previously with CTS T4, until this most recent change, was very fast and efficient and reliable.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-03-14 08:03:50]
darkpool - Posts: 39
Sierra, please advise what the way forward is? Based on the viewpoints you've put forward in this thread it seems there is now a standoff between Sierra and CTS. While I may agree with you based on your explanations that you are in the right,...we as traders are now stuck in the middle with an unreliable trading solution.

Are we suppose to just continue using Sierra/CTS and HOPE that everything goes ok each time we put a trade on? Im sorry but that is unacceptable.

Again, I believe you are in the right based on the information that has been provided, but never the less the current environment is unreliable and unacceptable. Please advise when this will be fixed, and by whom. Im quite shocked and unimpressed that this standoff is occurring.
[2014-03-14 08:14:41]
Sierra Chart Engineering - Posts: 56390
Are you noticing a problem right now?

We have resolved the basic issue involving CTS T4 symbols. The problem lies with expired futures contracts symbols. This takes more work and testing.

Are we suppose to just continue using Sierra/CTS and HOPE that everything goes ok each time we put a trade on?
OK, we need to really be clear about this. We probably have been giving the wrong impression here. when it comes to trading, you would only be trading active markets and we do not see a problem with that.

Where there is potential for problem is when invalid or expired symbols are being used. This can result in problem with historical data requests and delays with historical data downloading. It will not affect trading.

Another case where there is a potential for problem, is if there is a failure with a security definition request. However, with the way we are handling security definition requests now, we do not observe a problem with that. This was the reason why we removed support for expired futures contracts because when we try to get market IDs for those, then that is where we start to run into a problem. So the way that we have this now coded provides the highest degree of reliability for active markets and trading. This was our primary responsibility. So we had to make a trade-off, and we made it in favor of reliable trading and for the active markets.

Therefore, we hope we have given you confidence. Probably because we have very high programming standards, unless everything is done exactly as we want and completely perfect, is the reason we express some indication that things are not handled as best as they can be. But this does not apply to submitting orders for active markets.

but never the less the current environment is unreliable and unacceptable
Once again, are you noticing a problem right now? If so, we will work to resolve it. We just need to see the Message Log again so we can identify the issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2014-03-14 08:21:28
[2014-03-14 08:20:03]
darkpool - Posts: 39
Are you noticing a problem right now?

OK, we need to really be clear about this. We probably have been giving the wrong impression here. when it comes to trading, you would only be trading active markets and we do not see a problem with that.

Where there is potential for problem is when invalid or expired symbols are being used. This can result in problem with historical data requests and delays with historical data downloading. It will not affect trading.

Thank you for clarifying. That is not the impression I got from prior posts,...but perhaps it was just me misunderstanding. Thanks.

As of yesterday I was unable to populate chart data on the latest version. So I have been using my other PC which still has v1097 on it, until such time as I heard others say everything was working on the new version.

I will try again on the new version now with the new symbols, and report back asap.
[2014-03-14 08:22:51]
Sierra Chart Engineering - Posts: 56390
We understand the prior posts would be causing concern. We updated post 25 just now to clarify our concerns and what we were previously expressing.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-03-14 08:23:52]
Sierra Chart Engineering - Posts: 56390

I will try again on the new version now with the new symbols, and report back asap.
The ideal way to do this, is to install another copy of Sierra Chart on your system and configure it for CTS T4.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-03-14 10:44:17]
darkpool - Posts: 39
Im still not having any luck with the new version.

I first tried installing a brand new copy of Sierra. Then I copied over my chartbook templates because it will be real pain to have to recreate everything. I opened up the chartbooks but they're obviously using the old symbols. So after opening my ES chartbook, I went to chart settings and changed to the new symbol. The updates started running but eventually failed in the end.

What would be the best way to get up and running with my existing chartbooks, but on the new version of Sierra?

Next I tried to instead open a single chart (File-Find symbol). Below is the log file. From what I can see there are some 'No heartbeat' messages which I presume is on CTS's side (However i've been trying this several times for the last couple hours). Next I see some errors about software on my machine halting the download. Is that maybe something to do with my virus protection (Avast)?

Date rule based rollover from ES.20140300.CME_Eq to next contract occurs at 2014-03-13 | 2014-03-14 05:20:19
Date rule based rollover from ES.20140600.CME_Eq to next contract occurs at 2014-06-12 | 2014-03-14 05:20:19
Checking Intraday data file for symbol ES.20140300.CME_Eq for the date range from 2013-12-12 to 2014-03-13 | 2014-03-14 05:20:19
Checking Intraday data file for symbol ES.20140600.CME_Eq for the date range from 2014-03-13 to 0 | 2014-03-14 05:20:19
Symbols used for ES.20140600.CME_Eq continuous contract chart: | 2014-03-14 05:20:19
ES.20140300.CME_Eq | 2014-03-14 05:20:19
ES.20140600.CME_Eq | 2014-03-14 05:20:19
HD Request # 3 - Downloading Intraday chart data for ES.20140300.CME_Eq to the file ES.20140300.CME_Eq.scid. Service: cts | 2014-03-14 05:20:19
HD Request # 3 - Performing multistage download. Downloading Minute data first. | 2014-03-14 05:20:19
HD Request # 3 - Download start Date-Time: 2013-12-17 16:14:59.0 | 2014-03-14 05:20:19
HD Request # 3 - Requesting historical Minute data for ES.20140300.CME_Eq from 2013-12-17 00:00:00 to 2013-12-17 00:00:00 (US Central Time). | 2014-03-14 05:20:19
HD Request # 3 - Receiving Intraday data for ES.20140300.CME_Eq starting at 2013-12-16 17:00:00 | 2014-03-14 05:20:20
HD Request # 3 - Requesting historical Minute data for ES.20140300.CME_Eq from 2013-12-18 00:00:00 to 2013-12-18 00:00:00 (US Central Time). | 2014-03-14 05:20:20
HD Request # 3 - Timestamp of first Intraday data file record written: 2013-12-17 17:00:00 | 2014-03-14 05:20:21
HD Request # 3 - Requesting historical Minute data for ES.20140300.CME_Eq from 2013-12-19 00:00:00 to 2013-12-19 00:00:00 (US Central Time). | 2014-03-14 05:20:21
...
...
...
HD Request # 3 - Requesting historical Minute data for ES.20140300.CME_Eq from 2014-03-16 00:00:00 to 2014-03-16 00:00:00 (US Central Time). | 2014-03-14 05:22:11
HD Request # 3 - Received 81448 records from 2013-12-16 17:00:00 to 2014-03-14 05:22:00 (87.5 days) and wrote 80132 records for ES.20140300.CME_Eq | 2014-03-14 05:22:11
HD Request # 3 - Intraday download COMPLETE for ES.20140300.CME_Eq | 2014-03-14 05:22:11
HD Request # 4 - Downloading Intraday chart data for ES.20140300.CME_Eq to the file ES.20140300.CME_Eq.scid. Service: cts | 2014-03-14 05:22:11
HD Request # 4 - Download start Date-Time: 2013-12-17 16:14:59.0 | 2014-03-14 05:22:11
HD Request # 4 - Requesting historical Tick data for ES.20140300.CME_Eq from 2013-12-17 00:00:00 to 2013-12-17 00:00:00 (US Central Time). | 2014-03-14 05:22:11
There was an error reading data from SSL socket. SSL error: 5 WinErr: 10053 | 2014-03-14 05:23:11
Socket receive error: Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-03-14 05:23:11
Socket closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-03-14 05:23:11
The SSL socket was shut down successfully. | 2014-03-14 05:23:11
CTS FIX Historical Data: Socket connection was closed without any logout messages sent or received. | 2014-03-14 05:23:11
CTS FIX Historical Data: Disconnected. | 2014-03-14 05:23:11
HD Request # 4 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ES.20140300.CME_Eq | 2014-03-14 05:23:11
HD Request # 5 - Downloading Intraday chart data for ES.20140300.CME_Eq to the file ES.20140300.CME_Eq.scid. Service: cts | 2014-03-14 05:23:11
HD Request # 5 - Truncating file to starting Date-Time of 2013-12-17 16:14:59 | 2014-03-14 05:23:11
HD Request # 5 - Performing multistage download. Downloading Minute data first. | 2014-03-14 05:23:11
HD Request # 5 - Download start Date-Time: 2013-12-17 16:14:58.0 | 2014-03-14 05:23:11
CTS FIX Historical Data - Connecting to Historical data server fix-chart-sim.t4login.com:10443 | 2014-03-14 05:23:11
Resolved address fix-chart-sim.t4login.com to IP 74.201.6.229 | 2014-03-14 05:23:12
The network socket is connected. | 2014-03-14 05:23:12
Starting SSL connection on the socket. | 2014-03-14 05:23:12
SSL socket is now connected. | 2014-03-14 05:23:13
CTS FIX Historical Data: Sending the Logon message. | 2014-03-14 05:23:13
CTS FIX Historical Data: Connected to Historical data server. | 2014-03-14 05:23:17
HD Request # 5 - Requesting historical Minute data for ES.20140300.CME_Eq from 2013-12-17 00:00:00 to 2013-12-17 00:00:00 (US Central Time). | 2014-03-14 05:23:17
HD Request # 5 - Receiving Intraday data for ES.20140300.CME_Eq starting at 2013-12-16 17:00:00 | 2014-03-14 05:23:23
HD Request # 5 - Requesting historical Minute data for ES.20140300.CME_Eq from 2013-12-18 00:00:00 to 2013-12-18 00:00:00 (US Central Time). | 2014-03-14 05:23:23
HD Request # 5 - Timestamp of first Intraday data file record written: 2013-12-17 17:00:00 | 2014-03-14 05:23:29
HD Request # 5 - Requesting historical Minute data for ES.20140300.CME_Eq from 2013-12-19 00:00:00 to 2013-12-19 00:00:00 (US Central Time). | 2014-03-14 05:23:29
...
...
...
HD Request # 5 - Requesting historical Minute data for ES.20140300.CME_Eq from 2014-03-16 00:00:00 to 2014-03-16 00:00:00 (US Central Time). | 2014-03-14 05:25:32
HD Request # 5 - Received 81451 records from 2013-12-16 17:00:00 to 2014-03-14 05:25:00 (87.5 days) and wrote 80135 records for ES.20140300.CME_Eq | 2014-03-14 05:25:32
HD Request # 5 - Intraday download COMPLETE for ES.20140300.CME_Eq | 2014-03-14 05:25:32
HD Request # 5 - Reloading Intraday charts for symbol. | 2014-03-14 05:25:32
Reloading all charts with filename: ES.20140300.CME_Eq.scid | 2014-03-14 05:25:32
HD Request # 6 - Downloading Intraday chart data for ES.20140300.CME_Eq to the file ES.20140300.CME_Eq.scid. Service: cts | 2014-03-14 05:25:32
HD Request # 6 - Download start Date-Time: 2013-12-17 16:14:58.0 | 2014-03-14 05:25:32
HD Request # 6 - Requesting historical Tick data for ES.20140300.CME_Eq from 2013-12-17 00:00:00 to 2013-12-17 00:00:00 (US Central Time). | 2014-03-14 05:25:32
CTS FIX Historical Data: No heartbeat messages received from server. Sent Test Request message to server. | 2014-03-14 05:26:43
HD Request # 6 - Receiving Intraday data for ES.20140300.CME_Eq starting at 2013-12-16 17:00:00 | 2014-03-14 05:26:57
HD Request # 6 - Truncating Intraday data file at 2013-12-16 17:00:00 while receiving initial tick data during multistage download. | 2014-03-14 05:26:57
HD Request # 6 - Date-time after truncate 2013-12-16 16:14:59 | 2014-03-14 05:26:57
HD Request # 6 - Adjusting last record read after truncate to 2013-12-16 16:15:58 | 2014-03-14 05:26:57
HD Request # 6 - Timestamp of first Intraday data file record written: 2013-12-16 17:00:00 | 2014-03-14 05:26:57
HD Request # 6 - Requesting historical Tick data for ES.20140300.CME_Eq from 2013-12-18 00:00:00 to 2013-12-18 00:00:00 (US Central Time). | 2014-03-14 05:26:58
CTS FIX Historical Data: Disconnecting due to a loss of activity. No activity for at least 62 seconds. | 2014-03-14 05:28:03
CTS FIX Historical Data: Sending a Logout message. Text = No response received after Test Request. | 2014-03-14 05:28:03
The SSL socket was shut down successfully. | 2014-03-14 05:28:03
CTS FIX Historical Data: Socket closed without completing the logout sequence. | 2014-03-14 05:28:03
CTS FIX Historical Data: Disconnected. | 2014-03-14 05:28:03
HD Request # 6 - Received 315696 records from 2013-12-16 17:00:00 to 2013-12-17 16:14:59 (23.2 hours) and wrote 315696 records for ES.20140300.CME_Eq | 2014-03-14 05:28:03
HD Request # 6 - Reloading Intraday charts for symbol. | 2014-03-14 05:28:03
Reloading all charts with filename: ES.20140300.CME_Eq.scid | 2014-03-14 05:28:03
HD Request # 7 - Downloading Intraday chart data for ES.20140300.CME_Eq to the file ES.20140300.CME_Eq.scid. Service: cts | 2014-03-14 05:28:03
HD Request # 7 - Truncating file to starting Date-Time of 2013-12-17 16:14:58 | 2014-03-14 05:28:03
HD Request # 7 - Performing multistage download. Downloading Minute data first. | 2014-03-14 05:28:03
HD Request # 7 - Download start Date-Time: 2013-12-17 16:14:57.0 | 2014-03-14 05:28:03
CTS FIX Historical Data - Connecting to Historical data server fix-chart-sim.t4login.com:10443 | 2014-03-14 05:28:03
Resolved address fix-chart-sim.t4login.com to IP 74.201.6.229 | 2014-03-14 05:28:03
The network socket is connected. | 2014-03-14 05:28:03
Starting SSL connection on the socket. | 2014-03-14 05:28:03
SSL socket is now connected. | 2014-03-14 05:28:04
CTS FIX Historical Data: Sending the Logon message. | 2014-03-14 05:28:04
CTS FIX Historical Data: Connected to Historical data server. | 2014-03-14 05:28:05
HD Request # 7 - Requesting historical Minute data for ES.20140300.CME_Eq from 2013-12-17 00:00:00 to 2013-12-17 00:00:00 (US Central Time). | 2014-03-14 05:28:05
HD Request # 7 - Receiving Intraday data for ES.20140300.CME_Eq starting at 2013-12-16 17:00:00 | 2014-03-14 05:28:07
HD Request # 7 - Requesting historical Minute data for ES.20140300.CME_Eq from 2013-12-18 00:00:00 to 2013-12-18 00:00:00 (US Central Time). | 2014-03-14 05:28:07
HD Request # 7 - Timestamp of first Intraday data file record written: 2013-12-17 17:00:00 | 2014-03-14 05:28:07
HD Request # 7 - Requesting historical Minute data for ES.20140300.CME_Eq from 2013-12-19 00:00:00 to 2013-12-19 00:00:00 (US Central Time). | 2014-03-14 05:28:07
...
...
...
HD Request # 7 - Requesting historical Minute data for ES.20140300.CME_Eq from 2014-03-16 00:00:00 to 2014-03-16 00:00:00 (US Central Time). | 2014-03-14 05:29:55
HD Request # 7 - Received 81455 records from 2013-12-16 17:00:00 to 2014-03-14 05:29:00 (87.5 days) and wrote 80139 records for ES.20140300.CME_Eq | 2014-03-14 05:29:55
HD Request # 7 - Intraday download COMPLETE for ES.20140300.CME_Eq | 2014-03-14 05:29:55
HD Request # 7 - Reloading Intraday charts for symbol. | 2014-03-14 05:29:55
Reloading all charts with filename: ES.20140300.CME_Eq.scid | 2014-03-14 05:29:55
HD Request # 8 - Downloading Intraday chart data for ES.20140300.CME_Eq to the file ES.20140300.CME_Eq.scid. Service: cts | 2014-03-14 05:29:55
HD Request # 8 - Download start Date-Time: 2013-12-17 16:14:57.0 | 2014-03-14 05:29:55
HD Request # 8 - Requesting historical Tick data for ES.20140300.CME_Eq from 2013-12-17 00:00:00 to 2013-12-17 00:00:00 (US Central Time). | 2014-03-14 05:29:55
There was an error reading data from SSL socket. SSL error: 5 WinErr: 10053 | 2014-03-14 05:30:56
Socket receive error: Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-03-14 05:30:56
Socket closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-03-14 05:30:56
The SSL socket was shut down successfully. | 2014-03-14 05:30:56
CTS FIX Historical Data: Socket connection was closed without any logout messages sent or received. | 2014-03-14 05:30:56
CTS FIX Historical Data: Disconnected. | 2014-03-14 05:30:56
HD Request # 8 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ES.20140300.CME_Eq | 2014-03-14 05:30:56
HD Request # 8 - Intraday download COMPLETE for ES.20140300.CME_Eq | 2014-03-14 05:30:56
Real-time Intraday chart data file updates started for ES.20140300.CME_Eq | 2014-03-14 05:30:56

ES.20140600.CME_Eq [C] 5000 Trades #1: Download is complete for all contract months in chart. Proceeding with data load. | 2014-03-14 05:30:56

[2014-03-14 11:10:38]
darkpool - Posts: 39
Update: I added Sierra to the exceptions list of my anti-virus (Avast), and now everything seems to be working. Weird though because I did the same thing yesterday and it made no difference.

Ill see how things go later when the US session starts, but so far it seems to be ok. If everything goes well, ill update my main trading PC over the weekend.

Thanks for the assistance.
[2014-03-14 16:15:02]
Sierra Chart Engineering - Posts: 56390
For the record, post 29 and post 30 are unrelated to "security definition" requests to obtain market IDs. What is occurring is a communication problem to the CTS FIX historical data server. This is the communication error:


There was an error reading data from SSL socket. SSL error: 5 WinErr: 10053 | 2014-03-14 05:23:11
Socket receive error: Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-03-14 05:23:11
Socket closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-03-14 05:23:11
so it sounds as though it was your firewall software causing the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-03-15 07:58:02]
crazybears - Posts: 314
Hi
see new version out , does it resolve issues with expired futures contracts symbols ?
[2014-03-15 08:00:28]
Sierra Chart Engineering - Posts: 56390

see new version out , does it resolve issues with expired futures contracts symbols ?
We will be working on this next week.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-03-15 08:15:11]
crazybears - Posts: 314
yes you worth some rest , i'm seeing a lot of pressure on SC caused from external faults .
Hope you have a good weekend
[2014-03-20 08:32:08]
FcL - Posts: 67
Hello
i follow YM, NQ, and ES and sometimes works the old format and sometimes the new format;
and for YM the Continuous Futures Contract feature doesn't work in the new format.
This also with the version 1109.

Thanks
[2014-03-20 08:54:55]
Sierra Chart Engineering - Posts: 56390
You need to consistently use the new format with all symbols being used. Otherwise, you can have conflicts and create problems.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-03-20 09:00:12]
FcL - Posts: 67
ok, but for YM the Continuous Futures Contract feature doesn't work in the new format.

[2014-03-20 15:43:17]
Sierra Chart Engineering - Posts: 56390
This would not be surprising. Please refer to this thread:
https://www.sierrachart.com/SupportBoard.php?ThreadID=6617

We will need to see the Message Log. However, please start a new support request for it. We want to understand the exact problem and then we will let CTS know about it or see what we can do. This whole problem is very unfortunate.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-03-25 01:47:57]
Sierra Chart Engineering - Posts: 56390
At this time, if you are having any difficulty with CTS symbols or market data we recommend you use Sierra Chart version 1111.

There now is completely reliable handling for resolving the market ID for symbols.

However, there still is not any support for expired futures contracts. We do not know when that will become available because there is a problem related to this with the CTS system.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-03-28 15:48:35]
User82722 - Posts: 18
Help me, please! My Trade Activity Log (Sierra Chart Version 1110) is bad ?
My log shows that I have two active orders. And, therefore, I grow profit / loss. But the graphs and contract these orders anymore. This orders were on a live account, they are already closed. My request "Please flatten and cancel all orders..." to the server I have already answered ".. do not show any position or working orders..". How to eliminate these fictitious trades from the platform Sierra Charts ?
Below are the contents of the Trade Activity Log panels:
=============================================================================Trades
Symbol  Trade Type  Entry DateTime  Exit DateTime  Avg Entry Price  Avg Exit Price  Entry Quantity  Exit Quantity  Max Open Quantity  Profit/Loss (T)  Cum P/L (T)  Runup (T)  Drawdown (T)  Max Open Profit (T)  Max Open Loss (T)  Entry Efficiency  Exit Efficiency  Total Efficiency  Commission (T)  
CL.20140500.CME_NY  Short  2014-03-27 18:20:35    101.65    1  0  1  0  0  0  0  0  0  0.00%  0.00%  0.00%  0  
CL.CME_20140500_CLK4.CME_NY  Long  2014-03-27 18:24:32    101.62    1  0  1  0  0  5  0  5  0  100.00%  0.00%  0.00%  0  
=============================================================================== Trade Activity
ActivityType  DateTime  Symbol  OrderActionSource  InternalOrderID  ServiceOrderID  OrderType  Quantity  BuySell  Price  Price2  OrderStatus  FillPrice  FilledQuantity  TradeAccount  OpenClose  ParentInternalOrderID  PositionQuantity  FillExecutionServiceID  
Fill  2014-03-27 18:20:35.001  CL.20140500.CME_NY  CTS order update (Trade). Info: UnSolicited from T4Screen 87.252.227.28:16417  12454  4Dxx4F3D-66D8-4148-B613-0F7481660CB3  Limit  1  Sell  101.51    Filled  101.65  1  xxxxxx  Open    -1  4Dxx4F3D-66D8-4148-B613-0F74xx1660CB3_0_T  
Fill  2014-03-27 18:24:32.005  CL.CME_20140500_CLK4.CME_NY  CTS order update (Trade)  12457  8xx36CE-D9E8-4045-BDBF-1E29E54F9EC9  Market  1  Buy      Filled  101.62  1  xxxxx  Open    1  82xx36CE-D9E8-4045-BDBF-1E29E54F9EC9_0_T  
=============================================================================== Trade Statistic
================================================================================
Number of open Trade 2
================================================================================Trades
Symbol  Trade Type  Entry DateTime  Exit DateTime  Avg Entry Price  Avg Exit Price  Entry Quantity  Exit Quantity  Max Open Quantity  Profit/Loss (T)  Cum P/L (T)  Runup (T)  Drawdown (T)  Max Open Profit (T)  Max Open Loss (T)  Entry Efficiency  Exit Efficiency  Total Efficiency  Commission (T)  
CL.20140500.CME_NY  Short  2014-03-27 18:20:35    101.65    1  0  1  0  0  0  0  0  0  0.00%  0.00%  0.00%  0  
CL.CME_20140500_CLK4.CME_NY  Long  2014-03-27 18:24:32    101.62    1  0  1  0  0  5  0  5  0  100.00%  0.00%  0.00%  0  
================================================================================
================================================================================Orders and Positions
There were also non-zero values ​​for the open positions and the profit/lost for a real account. After rebooting the platform Sierra Chart, these values ​​become zero.
================================================================================


[2014-03-28 17:26:30]
Sierra Chart Engineering - Posts: 56390
Post 40 response:

When using CTS, update to version 1112 by selecting Help >> Download Prerelease.

You need to update the symbols in this format:
CL.CME_20140500_CLK4.CME_NY

To the new format which is:
CL.20140500.CME_NY

Clear the Trade Activity Log data for these symbols following the instructions here:
https://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php#ClearingtheLog

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-03-30 16:13:11]
User82722 - Posts: 18
Thnk you!
Yes, clear log is OK.
Bat chat with symbols format CL.20140500.CME_NY gives me last value price 99.41(3-29-2014)(in some charts - 99.38 reason).This last value prices apply to contract CLJ14 (f.e. -> http://www.dormantrading.com/TraderTools/quotes.htm?&page=ccharts&sym=CLJ14&overlay=&sp=&nasdaq=&dow=)
If you are using a chart format CL.CME_20140500_CLK4.CME_NY, we get right to the last price 101.67(3-29-2014) for contract CLK14.
So, if you use a new recording format, then get the data of the old contract. And if you use an old recording format, then we get the correct data of the new contract, but then the order in Sierra Chart fixed on the old contract. But are sent to the host on a new contract(?). So like my result. You understand that by using the new recording format can not put a orders - not all data.
Current version Sierra Chart is 1114. And the same failure occurs on version 1110.
What is the reason? What am I doing wrong? Someone turns to trade oil in Sierra Charts + CTS T4 and how he does it?
[2014-03-30 20:19:44]
Sierra Chart Engineering - Posts: 56390
We do not observe this problem. Refer to the attached quote board.

We get the same prices for each of these contracts.

In the newer Sierra Chart versions, you must use the new symbol format to be able to trade from the chart or Trade DOM and to be able to access the correct symbol settings.

Kind of sounds like you are missing some historical data and not seeing the latest prices. Refer to this page:
http://www.sierrachart.com/index.php?l=doc/helpdetails7.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2014-03-30 20:27:31
imageCTS T4 CL pricing.png / V - Attached On 2014-03-30 20:15:40 UTC - Size: 10.99 KB - 241 views
[2014-03-30 21:33:42]
User82722 - Posts: 18
Reason seems to have found the problem and decided. But still need to check it out. Way to solve - in the menu select 'Edit' then 'Delete All Data and Download'.
Maybe for rollover need to do it always - change tool symbol and delete old data and upload new data again. Check it...
Question: is it possible to work at Serra Charts + CTS T4 simultaneously log in to the executable module CTS T4(contract + type) - with a login and password T4 ?
[2014-03-30 22:41:03]
Sierra Chart Engineering - Posts: 56390

Re-downloading the data does sound like something that would have solved the issue.

You can be running the CTS T4 front-end software and Sierra Chart at the same time using the same T4 account. Our understanding is this will work.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-04-01 02:06:28]
Sierra Chart Engineering - Posts: 56390
With all of the changes to request and handle security definition data for CTS T4 symbol/market changes on the CTS side, when using the Sierra Chart Exchange Data Feed with CTS, there still is a market data subscription through CTS T4 for symbols that receive data from the Sierra Chart data feed.

Therefore, charts are receiving double the amount of data. Both from the Sierra Chart feed and from T4. This is what appears to be the case.

We acknowledge this is a serious problem and we are correcting it now.

We had to get the recent CTS T4 integration code changes out as soon as possible for users to be able to continue to use CTS T4 . With the increased amount of complexity of Sierra Chart, it is inevitable that sometimes things like this can happen when we have very short amount of time to program and debug code.

This problem will be resolved in version 1115.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-04-01 21:20:37]
Sierra Chart Engineering - Posts: 56390
We have implemented support for expired futures contracts for the major futures markets by using the Sierra Chart Historical Data service, in version 1115. This requires Sierra Chart package 3 or higher.

This feature has not been well tested yet, But basic testing shows that it does work. Therefore, it is now possible to use the Continuous Futures Contract feature with CTS.

One good thing about this is that it puts no reliance on the CTS system, it is a feature completely provided by Sierra Chart. Therefore, you will get much better performance with with historical data for expired contracts now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2014-04-02 00:50:20
[2014-04-02 14:26:17]
User92938 - Posts: 3
Hi, I have packed 5 and use it for Replay function. There is some change in symbols. I use for my analysis symbols. ..NQM14,YMM14, ESM14 and EWM14 (EMD). But EWM14 dosnt work. Please, could you said me corectly symbol for now. thanks

[2014-04-02 16:04:37]
arrow - Posts: 51
The only historical charts I seem to still be having problems with are the ICE markets.
vs 1115

HD Request # 140 - Downloading Historical Daily chart data for CC.20140300.ICE_CO. Starting date: 1964-03-31. Service: cts | 2014-04-02 11:01:25
HD Request # 140 - Waiting for security definition. | 2014-04-02 11:01:25
CTS T4: Sending security definition request for symbol CC.20140300.ICE_CO | 2014-04-02 11:01:26
HD Request # 140 - Error downloading historical Daily data for CC.20140300.ICE_CO. Security definition not found | 2014-04-02 11:01:26
HD Request # 140 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CC.20140300.ICE_CO | 2014-04-02 11:01:26
HD Request # 140 - Daily download COMPLETE for CC.20140300.ICE_CO | 2014-04-02 11:01:26
Symbol Error - CC.20140300.ICE_CO is unknown, unavailable, or improperly formatted. Security definition not found | 2014-04-02 11:01:26
CTS T4: Received 0 security definitions for underlying symbol * | 2014-04-02 11:01:26
CTS FIX Historical Data: Received a Logout message. Text = Chart Data Timeout. No valid chart data requests were received within the chart data interval of 60 seconds | 2014-04-02 11:02:05
CTS FIX Historical Data: Sending a Logout message. Text = Received Logout message. | 2014-04-02 11:02:05
SSL shutdown indicates not able to send 'close notify'. | 2014-04-02 11:02:05
The SSL socket was shut down. | 2014-04-02 11:02:05
The SSL socket object has been freed. SSL state is now disconnected. | 2014-04-02 11:02:05
Socket has been shutdown and closed. | 2014-04-02 11:02:05
CTS FIX Historical Data: Logged out and disconnected. | 2014-04-02 11:02:05
CTS FIX Historical Data: Disconnected. | 2014-04-02 11:02:05


I have also deleted the 1k files from the data folder for all the ICE markets I use.
[2014-04-02 17:40:33]
Sierra Chart Engineering - Posts: 56390

Hi, I have packed 5 and use it for Replay function. There is some change in symbols. I use for my analysis symbols. ..NQM14,YMM14, ESM14 and EWM14 (EMD). But EWM14 dosnt work. Please, could you said me corectly symbol for now. thanks
This should have been started as a New Support Request. This is not related to this thread. This thread is about the CTS T4 trading service.

We have tested this symbol and it does work:
http://www.sierrachart.com/image.php?l=1396460341302.png

We recommend going to that chart and selecting Edit >>Delete All Data and Download.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-04-02 17:54:13]
Sierra Chart Engineering - Posts: 56390
In response to post 49 about expired futures contracts for the ICE Exchange, we have updated the symbol settings for CC and CT for CTS. Update them following these instructions:
https://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings

Once you do that you will now get the historical data from the Sierra Chart data server.

To get the data, go to that chart and select Edit >> Delete All Data and Download
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-04-03 01:48:38]
arrow - Posts: 51
CC works great thank you. However the data is not displaying correctly on the CT.



SB also seems to be working. Anything we can do for the DX and TF markets?


Date Time Of Last Edit: 2014-04-03 02:07:07
Attachment Deleted.
Private File
[2014-04-03 03:48:10]
Sierra Chart Engineering - Posts: 56390
The symbol settings have been updated for all of these issues/requests.

Update the symbol settings as explained here and apply them to the chart:
https://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings

You will now be able to get expired contracts for DX and TF .
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-04-03 06:03:06]
crazybears - Posts: 314
Hi

SC vs 1115 followed all istructions as above.
SC real time data feed
could you check historical charts ,seems there is an issue because data start only from 2013 and till september 2013 there are a lot of empity days.
i tried setting continuous contract and i found data start from 2000/07/26 but stopped on 2011/09/03 and jump on 2014/03/13
thanks
[2014-04-03 06:31:44]
Sierra Chart Engineering - Posts: 56390
Provide an image of the chart, by following these steps:
https://www.sierrachart.com/index.php?l=PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-04-03 06:44:30]
darkpool - Posts: 39
Hi Sierra,

I have upgraded to 1115 but am not able to get historical intraday data further back than 13 December 2013 (which is as far back as my charts have been going since this whole CTS issue began)

My max historical intraday data is set to:
500 - non tick data
365 - 1 tick data

I tried the delete all data and download option, but the charts still wont go further back than December.

Any suggestions? Is there something else I should be doing?
thanks.
[2014-04-03 07:24:22]
Sierra Chart Engineering - Posts: 56390
For what specific symbol?

And this could be reasonable for an individual futures contract.

Here are the instructions to get more historical data:
Http://www.sierrachart.com/index.php?l=doc/helpdetails42.html

It sounds as though you want to use the Continuous Futures Contract feature if you are not already:
https://www.sierrachart.com/index.php?l=doc/doc_ContinuousFuturesContractCharts.html

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-04-03 08:55:47]
darkpool - Posts: 39
For what specific symbol?

And this could be reasonable for an individual futures contract.

Here are the instructions to get more historical data:
Http://www.sierrachart.com/index.php?l=doc/helpdetails42.html

It sounds as though you want to use the Continuous Futures Contract feature if you are not already:
https://www.sierrachart.com/index.php?l=doc/doc_ContinuousFuturesContractCharts.html

I am working with the ES (ES.20140600.CME_Eq)

Yes I have always had continuous futures enabled using a volume based rollover. And I have my days to display/load set to 365. It is only since this whole CTS issue that I have only been able to get intraday data back to December. I figured it was due to the expired contract issue so I was waiting for updates on this thread. But having upgraded to 1115 I still can't get intraday data before December

I have even tried opening a brand new ES chart (File - find symbol) instead of opening my existing ES chart templates. Still no luck.

When you mentioned in a previous post that historical data now comes from Sierra instead of CTS, is that for intraday data? And does it happen automatically or do I need to set something?
[2014-04-03 09:02:35]
Sierra Chart Engineering - Posts: 56390
When you mentioned in a previous post that historical data now comes from Sierra instead of CTS, is that for intraday data?
Yes. But only for expired contracts.

You just need to re-download the data following the instructions here and you will be able to get the data:
https://www.sierrachart.com/index.php?l=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading

There should not be trouble with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2014-04-03 09:02:57
[2014-04-03 09:59:42]
crazybears - Posts: 314
ES.20140600.CME_Eq
if i select continuous contract this happens : on chart settings-> days to display/Load is automatically set to 1095 days
log message :
Daily data file for symbol ESM11 existed and is empty. Skipping download. | 2014-04-03 05:50:40
Daily data file for symbol ESU11 existed and is empty. Skipping download. | 2014-04-03 05:50:40
Daily data file for symbol ESZ11 existed and is empty. Skipping download. | 2014-04-03 05:50:40
Daily data file for symbol ESH12 existed and is empty. Skipping download. | 2014-04-03 05:50:40
Daily data file for symbol ESM12 existed and is empty. Skipping download. | 2014-04-03 05:50:40
Daily data file for symbol ESU12 existed and is empty. Skipping download. | 2014-04-03 05:50:40
Daily data file for symbol ESZ12 existed and is empty. Skipping download. | 2014-04-03 05:50:40
Daily data file for symbol ESH13 existed and is empty. Skipping download. | 2014-04-03 05:50:40
Daily data file for symbol ESM13 existed and is empty. Skipping download. | 2014-04-03 05:50:40
Daily data file for symbol ESU13 existed and is empty. Skipping download. | 2014-04-03 05:50:40
Daily data file for symbol ESZ13 existed and is empty. Skipping download. | 2014-04-03 05:50:40
Daily data file for symbol ESH14 existed and is empty. Skipping download. | 2014-04-03 05:50:40


change days to load -> 5000

message log shows:

Date rule based rollover from ESU00 to next contract occurs at 2000-09-07 | 2014-04-03 05:53:56
Date rule based rollover from ESZ00 to next contract occurs at 2000-12-07 | 2014-04-03 05:53:56
Date rule based rollover from ESH01 to next contract occurs at 2001-03-08 | 2014-04-03 05:53:56
Date rule based rollover from ESM01 to next contract occurs at 2001-06-07 | 2014-04-03 05:53:56
Date rule based rollover from ESU01 to next contract occurs at 2001-09-13 | 2014-04-03 05:53:56
Date rule based rollover from ESZ01 to next contract occurs at 2001-12-13 | 2014-04-03 05:53:56
Date rule based rollover from ESH02 to next contract occurs at 2002-03-07 | 2014-04-03 05:53:56
Date rule based rollover from ESM02 to next contract occurs at 2002-06-13 | 2014-04-03 05:53:56
Date rule based rollover from ESU02 to next contract occurs at 2002-09-12 | 2014-04-03 05:53:56
Date rule based rollover from ESZ02 to next contract occurs at 2002-12-12 | 2014-04-03 05:53:56
Date rule based rollover from ESH03 to next contract occurs at 2003-03-13 | 2014-04-03 05:53:56
Date rule based rollover from ESM03 to next contract occurs at 2003-06-12 | 2014-04-03 05:53:56
Date rule based rollover from ESU03 to next contract occurs at 2003-09-11 | 2014-04-03 05:53:56
Date rule based rollover from ESZ03 to next contract occurs at 2003-12-11 | 2014-04-03 05:53:56
Date rule based rollover from ESH04 to next contract occurs at 2004-03-11 | 2014-04-03 05:53:56
Date rule based rollover from ESM04 to next contract occurs at 2004-06-10 | 2014-04-03 05:53:56
Date rule based rollover from ESU04 to next contract occurs at 2004-09-09 | 2014-04-03 05:53:56
Date rule based rollover from ESZ04 to next contract occurs at 2004-12-09 | 2014-04-03 05:53:56
Date rule based rollover from ESH05 to next contract occurs at 2005-03-10 | 2014-04-03 05:53:56
Date rule based rollover from ESM05 to next contract occurs at 2005-06-09 | 2014-04-03 05:53:56
Date rule based rollover from ESU05 to next contract occurs at 2005-09-08 | 2014-04-03 05:53:56
Date rule based rollover from ESZ05 to next contract occurs at 2005-12-08 | 2014-04-03 05:53:56
Date rule based rollover from ESH06 to next contract occurs at 2006-03-09 | 2014-04-03 05:53:56
Date rule based rollover from ESM06 to next contract occurs at 2006-06-08 | 2014-04-03 05:53:56
Date rule based rollover from ESU06 to next contract occurs at 2006-09-07 | 2014-04-03 05:53:56
Date rule based rollover from ESZ06 to next contract occurs at 2006-12-07 | 2014-04-03 05:53:56
Date rule based rollover from ESH07 to next contract occurs at 2007-03-08 | 2014-04-03 05:53:56
Date rule based rollover from ESM07 to next contract occurs at 2007-06-07 | 2014-04-03 05:53:56
Date rule based rollover from ESU07 to next contract occurs at 2007-09-13 | 2014-04-03 05:53:56
Date rule based rollover from ESZ07 to next contract occurs at 2007-12-13 | 2014-04-03 05:53:56
Date rule based rollover from ESH08 to next contract occurs at 2008-03-13 | 2014-04-03 05:53:56
Date rule based rollover from ESM08 to next contract occurs at 2008-06-12 | 2014-04-03 05:53:56
Date rule based rollover from ESU08 to next contract occurs at 2008-09-11 | 2014-04-03 05:53:56
Date rule based rollover from ESZ08 to next contract occurs at 2008-12-11 | 2014-04-03 05:53:56
Date rule based rollover from ESH09 to next contract occurs at 2009-03-12 | 2014-04-03 05:53:56
Date rule based rollover from ESM09 to next contract occurs at 2009-06-11 | 2014-04-03 05:53:56
Date rule based rollover from ESU09 to next contract occurs at 2009-09-10 | 2014-04-03 05:53:56
Date rule based rollover from ESZ09 to next contract occurs at 2009-12-10 | 2014-04-03 05:53:56
Date rule based rollover from ESH10 to next contract occurs at 2010-03-11 | 2014-04-03 05:53:56
Date rule based rollover from ESM10 to next contract occurs at 2010-06-10 | 2014-04-03 05:53:56
Date rule based rollover from ESU10 to next contract occurs at 2010-09-09 | 2014-04-03 05:53:56
Date rule based rollover from ESZ10 to next contract occurs at 2010-12-09 | 2014-04-03 05:53:56
Date rule based rollover from ESH11 to next contract occurs at 2011-03-10 | 2014-04-03 05:53:56
Date rule based rollover from ESM11 to next contract occurs at 2011-06-09 | 2014-04-03 05:53:56
Date rule based rollover from ESU11 to next contract occurs at 2011-09-08 | 2014-04-03 05:53:56
Date rule based rollover from ESZ11 to next contract occurs at 2011-12-08 | 2014-04-03 05:53:56
Date rule based rollover from ESH12 to next contract occurs at 2012-03-08 | 2014-04-03 05:53:56
Date rule based rollover from ESM12 to next contract occurs at 2012-06-07 | 2014-04-03 05:53:56
Date rule based rollover from ESU12 to next contract occurs at 2012-09-13 | 2014-04-03 05:53:56
Date rule based rollover from ESZ12 to next contract occurs at 2012-12-13 | 2014-04-03 05:53:56
Date rule based rollover from ESH13 to next contract occurs at 2013-03-07 | 2014-04-03 05:53:56
Date rule based rollover from ESM13 to next contract occurs at 2013-06-13 | 2014-04-03 05:53:56
Date rule based rollover from ESU13 to next contract occurs at 2013-09-12 | 2014-04-03 05:53:56
Date rule based rollover from ESZ13 to next contract occurs at 2013-12-12 | 2014-04-03 05:53:56
Date rule based rollover from ESH14 to next contract occurs at 2014-03-13 | 2014-04-03 05:53:56
Date rule based rollover from ESM14 to next contract occurs at 2014-06-12 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESU00 for the date range from 2000-06-08 to 2000-09-02 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESZ00 for the date range from 2000-09-07 to 2000-12-02 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESH01 for the date range from 2000-12-07 to 2001-03-03 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESM01 for the date range from 2001-03-08 to 2001-06-02 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESU01 for the date range from 2001-06-07 to 2001-09-08 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESZ01 for the date range from 2001-09-13 to 2001-12-08 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESH02 for the date range from 2001-12-13 to 2002-03-02 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESM02 for the date range from 2002-03-07 to 2002-06-08 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESU02 for the date range from 2002-06-13 to 2002-09-07 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESZ02 for the date range from 2002-09-12 to 2002-12-07 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESH03 for the date range from 2002-12-12 to 2003-03-08 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESM03 for the date range from 2003-03-13 to 2003-06-07 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESU03 for the date range from 2003-06-12 to 2003-09-06 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESZ03 for the date range from 2003-09-11 to 2003-12-06 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESH04 for the date range from 2003-12-11 to 2004-03-06 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESM04 for the date range from 2004-03-11 to 2004-06-05 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESU04 for the date range from 2004-06-10 to 2004-09-04 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESZ04 for the date range from 2004-09-09 to 2004-12-04 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESH05 for the date range from 2004-12-09 to 2005-03-05 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESM05 for the date range from 2005-03-10 to 2005-06-04 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESU05 for the date range from 2005-06-09 to 2005-09-03 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESZ05 for the date range from 2005-09-08 to 2005-12-03 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESH06 for the date range from 2005-12-08 to 2006-03-04 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESM06 for the date range from 2006-03-09 to 2006-06-03 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESU06 for the date range from 2006-06-08 to 2006-09-02 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESZ06 for the date range from 2006-09-07 to 2006-12-02 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESH07 for the date range from 2006-12-07 to 2007-03-03 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESM07 for the date range from 2007-03-08 to 2007-06-02 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESU07 for the date range from 2007-06-07 to 2007-09-08 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESZ07 for the date range from 2007-09-13 to 2007-12-08 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESH08 for the date range from 2007-12-13 to 2008-03-08 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESM08 for the date range from 2008-03-13 to 2008-06-07 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESU08 for the date range from 2008-06-12 to 2008-09-06 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESZ08 for the date range from 2008-09-11 to 2008-12-06 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESH09 for the date range from 2008-12-11 to 2009-03-07 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESM09 for the date range from 2009-03-12 to 2009-06-06 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESU09 for the date range from 2009-06-11 to 2009-09-05 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESZ09 for the date range from 2009-09-10 to 2009-12-05 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESH10 for the date range from 2009-12-10 to 2010-03-06 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESM10 for the date range from 2010-03-11 to 2010-06-05 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESU10 for the date range from 2010-06-10 to 2010-09-04 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESZ10 for the date range from 2010-09-09 to 2010-12-04 | 2014-04-03 05:53:56
Checking Daily data file for symbol ESH11 for the date range from 2010-12-09 to 2011-03-05 | 2014-04-03 05:53:56
Daily data file for symbol ESM11 existed and is empty. Skipping download. | 2014-04-03 05:53:56
Daily data file for symbol ESU11 existed and is empty. Skipping download. | 2014-04-03 05:53:56
Daily data file for symbol ESZ11 existed and is empty. Skipping download. | 2014-04-03 05:53:56
Daily data file for symbol ESH12 existed and is empty. Skipping download. | 2014-04-03 05:53:56
Daily data file for symbol ESM12 existed and is empty. Skipping download. | 2014-04-03 05:53:56
Daily data file for symbol ESU12 existed and is empty. Skipping download. | 2014-04-03 05:53:56
Daily data file for symbol ESZ12 existed and is empty. Skipping download. | 2014-04-03 05:53:56
Daily data file for symbol ESH13 existed and is empty. Skipping download. | 2014-04-03 05:53:56
Daily data file for symbol ESM13 existed and is empty. Skipping download. | 2014-04-03 05:53:56
Daily data file for symbol ESU13 existed and is empty. Skipping download. | 2014-04-03 05:53:56
Daily data file for symbol ESZ13 existed and is empty. Skipping download. | 2014-04-03 05:53:56
Daily data file for symbol ESH14 existed and is empty. Skipping download. | 2014-04-03 05:53:56

Checking Daily data file for symbol ESM14 for the date range from 2014-03-13 to 0 | 2014-04-03 05:53:56
Symbols used for ESM14 continuous contract chart: | 2014-04-03 05:53:56
ESU00 | 2014-04-03 05:53:56
ESZ00 | 2014-04-03 05:53:56
ESH01 | 2014-04-03 05:53:56
ESM01 | 2014-04-03 05:53:56
ESU01 | 2014-04-03 05:53:56
ESZ01 | 2014-04-03 05:53:56
ESH02 | 2014-04-03 05:53:56
ESM02 | 2014-04-03 05:53:56
ESU02 | 2014-04-03 05:53:56
ESZ02 | 2014-04-03 05:53:56
ESH03 | 2014-04-03 05:53:56
ESM03 | 2014-04-03 05:53:56
ESU03 | 2014-04-03 05:53:56
ESZ03 | 2014-04-03 05:53:56
ESH04 | 2014-04-03 05:53:56
ESM04 | 2014-04-03 05:53:56
ESU04 | 2014-04-03 05:53:56
ESZ04 | 2014-04-03 05:53:56
ESH05 | 2014-04-03 05:53:56
ESM05 | 2014-04-03 05:53:56
ESU05 | 2014-04-03 05:53:56
ESZ05 | 2014-04-03 05:53:56
ESH06 | 2014-04-03 05:53:56
ESM06 | 2014-04-03 05:53:56
ESU06 | 2014-04-03 05:53:56
ESZ06 | 2014-04-03 05:53:56
ESH07 | 2014-04-03 05:53:56
ESM07 | 2014-04-03 05:53:56
ESU07 | 2014-04-03 05:53:56
ESZ07 | 2014-04-03 05:53:56
ESH08 | 2014-04-03 05:53:56
ESM08 | 2014-04-03 05:53:56
ESU08 | 2014-04-03 05:53:56
ESZ08 | 2014-04-03 05:53:56
ESH09 | 2014-04-03 05:53:56
ESM09 | 2014-04-03 05:53:56
ESU09 | 2014-04-03 05:53:56
ESZ09 | 2014-04-03 05:53:56
ESH10 | 2014-04-03 05:53:56
ESM10 | 2014-04-03 05:53:56
ESU10 | 2014-04-03 05:53:56
ESZ10 | 2014-04-03 05:53:56
ESH11 | 2014-04-03 05:53:56
ESM11 | 2014-04-03 05:53:56
ESU11 | 2014-04-03 05:53:56
ESZ11 | 2014-04-03 05:53:56
ESH12 | 2014-04-03 05:53:56
ESM12 | 2014-04-03 05:53:56
ESU12 | 2014-04-03 05:53:56
ESZ12 | 2014-04-03 05:53:56
ESH13 | 2014-04-03 05:53:56
ESM13 | 2014-04-03 05:53:56
ESU13 | 2014-04-03 05:53:56
ESZ13 | 2014-04-03 05:53:56
ESH14 | 2014-04-03 05:53:56
ESM14 | 2014-04-03 05:53:56


[2014-04-03 10:02:23]
crazybears - Posts: 314
I'm looking at another futures , CL looks fine :)
[2014-04-03 10:04:10]
crazybears - Posts: 314
http://www.sierrachart.com/image.php?l=1396519323637.png


http://www.sierrachart.com/image.php?l=1396519376221.png


http://www.sierrachart.com/image.php?l=1396519434473.png

[2014-04-03 10:14:38]
Sierra Chart Engineering - Posts: 56390
Select File >> Open Historical Chart. Delete the symbols given in the log below. After that reload the chart with Chart >> Reload and Recalculate.

Daily data file for symbol ESM11 existed and is empty. Skipping download. | 2014-04-03 05:53:56
Daily data file for symbol ESU11 existed and is empty. Skipping download. | 2014-04-03 05:53:56
Daily data file for symbol ESZ11 existed and is empty. Skipping download. | 2014-04-03 05:53:56
Daily data file for symbol ESH12 existed and is empty. Skipping download. | 2014-04-03 05:53:56
Daily data file for symbol ESM12 existed and is empty. Skipping download. | 2014-04-03 05:53:56
Daily data file for symbol ESU12 existed and is empty. Skipping download. | 2014-04-03 05:53:56
Daily data file for symbol ESZ12 existed and is empty. Skipping download. | 2014-04-03 05:53:56
Daily data file for symbol ESH13 existed and is empty. Skipping download. | 2014-04-03 05:53:56
Daily data file for symbol ESM13 existed and is empty. Skipping download. | 2014-04-03 05:53:56
Daily data file for symbol ESU13 existed and is empty. Skipping download. | 2014-04-03 05:53:56
Daily data file for symbol ESZ13 existed and is empty. Skipping download. | 2014-04-03 05:53:56
Daily data file for symbol ESH14 existed and is empty. Skipping download. | 2014-04-03 05:53:56

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2014-04-03 10:15:08
[2014-04-04 10:02:33]
crazybears - Posts: 314
Hi Sierra Chart Engineering
just upgrade to SC v 1116
TF doesn't update :(
TF.20130600.ICE_IN

Date rule based rollover from TF.20130600.ICE_IN to next contract occurs at 2013-06-13 | 2014-04-04 05:55:17
Date rule based rollover from TF.20130900.ICE_IN to next contract occurs at 2013-09-12 | 2014-04-04 05:55:17
Date rule based rollover from TF.20131200.ICE_IN to next contract occurs at 2013-12-12 | 2014-04-04 05:55:17
Date rule based rollover from TF.20140300.ICE_IN to next contract occurs at 2014-03-13 | 2014-04-04 05:55:17
Date rule based rollover from TF.20140600.ICE_IN to next contract occurs at 2014-06-12 | 2014-04-04 05:55:17
Intraday data file for TF.20130600.ICE_IN exists and is empty. Skipping Intraday data download. | 2014-04-04 05:55:17
Intraday data file for TF.20130900.ICE_IN exists and is empty. Skipping Intraday data download. | 2014-04-04 05:55:17
Intraday data file for TF.20131200.ICE_IN exists and is empty. Skipping Intraday data download. | 2014-04-04 05:55:17
Checking Intraday data file for symbol TF.20140300.ICE_IN for the date range from 2013-12-12 to 2014-03-13 | 2014-04-04 05:55:17
Checking Intraday data file for symbol TF.20140600.ICE_IN for the date range from 2014-03-13 to 0 | 2014-04-04 05:55:17
Symbols used for TF.20140600.ICE_IN continuous contract chart: | 2014-04-04 05:55:17
TF.20130600.ICE_IN | 2014-04-04 05:55:17
TF.20130900.ICE_IN | 2014-04-04 05:55:17
TF.20131200.ICE_IN | 2014-04-04 05:55:17
TF.20140300.ICE_IN | 2014-04-04 05:55:17
TF.20140600.ICE_IN | 2014-04-04 05:55:17
Reloading all charts with filename: TF.20140600.ICE_IN.scid | 2014-04-04 05:57:39
Date rule based rollover from TF.20130600.ICE_IN to next contract occurs at 2013-06-13 | 2014-04-04 05:57:39
Date rule based rollover from TF.20130900.ICE_IN to next contract occurs at 2013-09-12 | 2014-04-04 05:57:39
Date rule based rollover from TF.20131200.ICE_IN to next contract occurs at 2013-12-12 | 2014-04-04 05:57:39
Date rule based rollover from TF.20140300.ICE_IN to next contract occurs at 2014-03-13 | 2014-04-04 05:57:39
Date rule based rollover from TF.20140600.ICE_IN to next contract occurs at 2014-06-12 | 2014-04-04 05:57:39
Intraday data file for TF.20130600.ICE_IN exists and is empty. Skipping Intraday data download. | 2014-04-04 05:57:39
Intraday data file for TF.20130900.ICE_IN exists and is empty. Skipping Intraday data download. | 2014-04-04 05:57:39
Intraday data file for TF.20131200.ICE_IN exists and is empty. Skipping Intraday data download. | 2014-04-04 05:57:39
Checking Intraday data file for symbol TF.20140300.ICE_IN for the date range from 2013-12-12 to 2014-03-13 | 2014-04-04 05:57:39
Intraday data file for TF.20140600.ICE_IN exists and is empty. Skipping Intraday data download. | 2014-04-04 05:57:39
Symbols used for TF.20140600.ICE_IN continuous contract chart: | 2014-04-04 05:57:39
TF.20130600.ICE_IN | 2014-04-04 05:57:39
TF.20130900.ICE_IN | 2014-04-04 05:57:39
TF.20131200.ICE_IN | 2014-04-04 05:57:39
TF.20140300.ICE_IN | 2014-04-04 05:57:39
TF.20140600.ICE_IN | 2014-04-04 05:57:39
HD Request # 4 - Downloading Intraday chart data for TF.20140600.ICE_IN to the file TF.20140600.ICE_IN.scid. Service: cts | 2014-04-04 05:57:39
HD Request # 4 - Performing multistage download. Downloading Minute data first. | 2014-04-04 05:57:39
HD Request # 4 - Download start Date-Time: 00:00:00.0 | 2014-04-04 05:57:39
HD Request # 4 - Disabling Intraday chart updating for symbol during historical data download. | 2014-04-04 05:57:39
CTS FIX Historical Data - Connecting to Historical data server fix-chart.t4login.com:10443 | 2014-04-04 05:57:39
Resolved address fix-chart.t4login.com to IP 69.44.110.227 | 2014-04-04 05:57:39
The network socket is connected. | 2014-04-04 05:57:39
Starting SSL connection on the socket. | 2014-04-04 05:57:39
SSL socket is connected. | 2014-04-04 05:57:39
CTS FIX Historical Data: Sending the Logon message. | 2014-04-04 05:57:40
CTS FIX Historical Data: Connected to Historical data server. | 2014-04-04 05:57:40
HD Request # 4 - Error downloading historical Intraday data for TF.20140600.ICE_IN. Security definition not found | 2014-04-04 05:57:40
HD Request # 4 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for TF.20140600.ICE_IN | 2014-04-04 05:57:40
HD Request # 4 - Intraday download COMPLETE for TF.20140600.ICE_IN | 2014-04-04 05:57:40
HD Request # 5 - Downloading Intraday chart data for TF.20140600.ICE_IN to the file TF.20140600.ICE_IN.scid. Service: cts | 2014-04-04 05:57:40
HD Request # 5 - Download start Date-Time: 00:00:00.0 | 2014-04-04 05:57:40
HD Request # 5 - Error downloading historical Intraday data for TF.20140600.ICE_IN. Security definition not found | 2014-04-04 05:57:40
HD Request # 5 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for TF.20140600.ICE_IN | 2014-04-04 05:57:40
HD Request # 5 - Intraday download COMPLETE for TF.20140600.ICE_IN | 2014-04-04 05:57:40
Real-time Intraday chart data file updates started for TF.20140600.ICE_IN | 2014-04-04 05:57:40







[2014-04-04 10:06:03]
Sierra Chart Engineering - Posts: 56390
Will we think we know what is causing this. This is a problem on the CTS side. There was one setting which is causing a problem because of a problem on the CTS side. We need about 10 minutes to fix this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-04-04 10:08:42]
crazybears - Posts: 314
ok please check gold also

NQ ES YM seems work fine



Date rule based rollover from GC.20140400.CME_CO to next contract occurs at 2014-03-28 | 2014-04-04 06:06:38
Date rule based rollover from GC.20140600.CME_CO to next contract occurs at 2014-05-29 | 2014-04-04 06:06:38
Checking Intraday data file for symbol GC.20140400.CME_CO for the date range from 2014-01-30 to 2014-03-28 | 2014-04-04 06:06:38
Checking Intraday data file for symbol GC.20140600.CME_CO for the date range from 2014-03-28 to 0 | 2014-04-04 06:06:38
Symbols used for GC.20140600.CME_CO continuous contract chart: | 2014-04-04 06:06:38
GC.20140400.CME_CO | 2014-04-04 06:06:38
GC.20140600.CME_CO | 2014-04-04 06:06:38
Date rule based rollover from GC.20140400.CME_CO to next contract occurs at 2014-03-28 | 2014-04-04 06:06:38
Date rule based rollover from GC.20140600.CME_CO to next contract occurs at 2014-05-29 | 2014-04-04 06:06:38
Checking Intraday data file for symbol GC.20140400.CME_CO for the date range from 2014-01-30 to 2014-03-28 | 2014-04-04 06:06:38
Checking Intraday data file for symbol GC.20140600.CME_CO for the date range from 2014-03-28 to 0 | 2014-04-04 06:06:38
Symbols used for GC.20140600.CME_CO continuous contract chart: | 2014-04-04 06:06:38
GC.20140400.CME_CO | 2014-04-04 06:06:38
GC.20140600.CME_CO | 2014-04-04 06:06:38
Date rule based rollover from GC.20140400.CME_CO to next contract occurs at 2014-03-28 | 2014-04-04 06:06:38
Date rule based rollover from GC.20140600.CME_CO to next contract occurs at 2014-05-29 | 2014-04-04 06:06:38
Checking Intraday data file for symbol GC.20140400.CME_CO for the date range from 2014-01-30 to 2014-03-28 | 2014-04-04 06:06:39
Checking Intraday data file for symbol GC.20140600.CME_CO for the date range from 2014-03-28 to 0 | 2014-04-04 06:06:39
Symbols used for GC.20140600.CME_CO continuous contract chart: | 2014-04-04 06:06:39
GC.20140400.CME_CO | 2014-04-04 06:06:39
GC.20140600.CME_CO | 2014-04-04 06:06:39
Notice: The study 'Volume Zone Oscillator 3' has sc.FreeDLL set to true. Use only during development! Set to false to reduce CPU time. | 2014-04-04 06:06:39
Date rule based rollover from GC.20140400.CME_CO to next contract occurs at 2014-03-28 | 2014-04-04 06:06:39
Date rule based rollover from GC.20140600.CME_CO to next contract occurs at 2014-05-29 | 2014-04-04 06:06:39
Checking Intraday data file for symbol GC.20140400.CME_CO for the date range from 2014-01-30 to 2014-03-28 | 2014-04-04 06:06:39
Checking Intraday data file for symbol GC.20140600.CME_CO for the date range from 2014-03-28 to 0 | 2014-04-04 06:06:39
Symbols used for GC.20140600.CME_CO continuous contract chart: | 2014-04-04 06:06:39
GC.20140400.CME_CO | 2014-04-04 06:06:39
GC.20140600.CME_CO | 2014-04-04 06:06:39
Mapping GC.20140600.CME_CO to GCM4. Service code: comex | 2014-04-04 06:06:39
SC Exchange Data - Starting real-time market data updates for: GCM4 | 2014-04-04 06:06:39
HD Request # 12 - Downloading Intraday chart data for GC.20140600.CME_CO to the file GC.20140600.CME_CO.scid. Service: comex | 2014-04-04 06:06:39
HD Request # 12 - Download start Date-Time: 2014-04-03 02:16:04.0 | 2014-04-04 06:06:39
HD Request # 12 - Using server: scdf1.sierracharts.com port 10149 | 2014-04-04 06:06:39
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-04-04 06:06:39
The network socket is connected. | 2014-04-04 06:06:39
HD Request # 12 - Sending historical data logon request message. | 2014-04-04 06:06:39
HD Request # 12 - Requesting Intraday data. Max. days to return: 186. Start Date-Time: 2014-04-03 06:16:04. Record interval: 0 | 2014-04-04 06:06:39
HD Request # 12 - Decompressing data. | 2014-04-04 06:06:39
HD Request # 12 - Receiving Intraday data for GC.20140600.CME_CO starting at 2014-04-03 02:16:04 | 2014-04-04 06:06:39
HD Request # 12 - Timestamp of first Intraday data file record written: 2014-04-03 02:16:28 | 2014-04-04 06:06:39
Requesting market depth updates for: GC.20140600.CME_CO if supported. | 2014-04-04 06:06:39
CTS T4: Sending security definition request for symbol GC.20140600.CME_CO | 2014-04-04 06:06:39
Symbol Error - GC.20140600.CME_CO is unknown, unavailable, or improperly formatted. Security definition not found | 2014-04-04 06:06:39
CTS T4: Received 0 security definitions for underlying symbol * | 2014-04-04 06:06:39
Socket has been shutdown and closed. | 2014-04-04 06:06:40
The network socket for historical data has been closed. | 2014-04-04 06:06:40
HD Request # 12 - Received 81506 records from 2014-04-03 02:16:04 to 2014-04-04 06:06:35 (27.8 hours) and wrote 81500 records for GC.20140600.CME_CO | 2014-04-04 06:06:40
HD Request # 12 - Intraday download COMPLETE for GC.20140600.CME_CO | 2014-04-04 06:06:40
Real-time Intraday chart data file updates started for GC.20140600.CME_CO | 2014-04-04 06:06:40




[2014-04-04 10:26:26]
Sierra Chart Engineering - Posts: 56390
What we have changed will affect all symbols. To be clear this is a CTS issue but we have worked around it.

What you need to do is update Sierra Chart again by selecting Help >> Download Prerelease. Be sure to use that specific command.

The version number will be the same.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-04-04 10:53:17]
crazybears - Posts: 314
on ES there is this line in log that i don't understand

Real-time data for symbol ES.20140600.CME_Eq is currently unavailable. | 2014-04-04 06:44:46

but price & DOM are updated in rel-time
TF is downloading full historical data again
others futures seems works fine
[2014-04-04 10:58:50]
crazybears - Posts: 314
TF doesn't update realtime

Date rule based rollover from TF.20140300.ICE_IN to next contract occurs at 2014-03-13 | 2014-04-04 06:58:12
Date rule based rollover from TF.20140600.ICE_IN to next contract occurs at 2014-06-12 | 2014-04-04 06:58:12
Checking Intraday data file for symbol TF.20140300.ICE_IN for the date range from 2013-12-12 to 2014-03-13 | 2014-04-04 06:58:12
Checking Intraday data file for symbol TF.20140600.ICE_IN for the date range from 2014-03-13 to 0 | 2014-04-04 06:58:12
Symbols used for TF.20140600.ICE_IN continuous contract chart: | 2014-04-04 06:58:12
TF.20140300.ICE_IN | 2014-04-04 06:58:12
TF.20140600.ICE_IN | 2014-04-04 06:58:12


[2014-04-04 13:21:18]
crazybears - Posts: 314
suddenly TF seems working now !!!
[2014-04-04 16:29:25]
Sierra Chart Engineering - Posts: 56390
If you are still having issues with ES or TF, let us know.

You are using the Sierra Chart data feed for ES.

We have confirmed the Sierra Chart data feed is working properly.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-04-05 20:33:42]
User35525 - Posts: 96
I'm getting "symbol unknown" after downloading the 1116 pre-release. I tried Global Settings --> Symbol Settings --> Update from Server, and see this in the log:

Symbol Error - CL.20140500.CME_NY is unknown, unavailable, or improperly formatted. Security definition not found | 2014-04-05 15:22:02
CTS T4: Received 0 security definitions for underlying symbol * | 2014-04-05 15:22:02


I see from this thread this has been ongoing for 3-4 weeks, but I must use CTS (topsteptrader) and won't switch from Sierra Chart. I pay for Sierra Chart's realtime futures feed, but only use it once in a blue moon, on my development computer, to download 4-5 years of data for backtesting. That works with my IB broker.

Question: Topsteptrader uses a sim feed instead of live, so is there any way to use the SC realtime feed with topsteptrader? The instructions say you need a live feed. Would I have to enable the 2nd live feed connection with IB, then connect to that from my CTS SC instance as a remote feed?

Even if the answer is "yes" that I may use the SC realtime feed for topsteptrader (maybe as a remote feed to IB instance), it's unfortunate that it's an extra $20 just to add a 2nd SC realtime connection for my VPS computer, especially given that I don't use the realtime feed actively and also since CME now charges $15 for exchange fees. Instead of $20 for a 2nd computer, it might be better if you could track concurrent connections instead, or have clients pay for download credits, or just wave the $20 if people opt to not use your realtime feed in a realtime manner on two computers (like me, who needs non-realtime data for my backtesting computer, and realtime data on my trading VPS computer), considering CME's increased exchange fees.


Date Time Of Last Edit: 2014-04-05 21:33:01
[2014-04-05 21:44:22]
Sierra Chart Engineering - Posts: 56390


Symbol Error - CL.20140500.CME_NY is unknown, unavailable, or improperly formatted. Security definition not found | 2014-04-05 15:22:02

This problem occurred with an early revision of 1116. Update again with Help >> Download Prerelease. This should solve the problem unless there is some other issue going on, on the CTS side. If so, then we have had it with CTS. We will not put up with their poorly designed systems any longer.

is there any way to use the SC realtime feed with topsteptrader?
Yes you can, but it is not really relevant because if you are having a problem with a security definition not found, you cannot trade either using CTS.

Would I have to enable the 2nd live feed connection with IB, then connect to that from my CTS SC instance as a remote feed?
Not quite sure where you get this from. This does not make sense and it does not work like this.

In regards to exchange fees, those only have to be paid once per Sierra Chart account. Not for each real-time connection with the Sierra Chart Exchange Data Feed. You only need to use a second real-time connection if you are using the data feed from two separate instances of Sierra Chart at the same time. Each instance uses a direct connection. You would not be using any kind of data sharing from a remote instance of Sierra Chart.

Anyway, none of this is particularly relevant because as we said if you cannot get the security definition, you cannot trade either.

All of this only goes to show why we have insisted numerous times the CTS, that their whole model of how they handle subscribing to symbols, is unnecessarily complicated. And the more and more we look at this and the more problems we see, it becomes more clear, that our position is 100% correct. No other trading platform works like they do. It does not make sense. It is causing an unnecessary amount of problems for us and for users.

Reading through this post, and responding to each and every single question, is time-consuming. Especially when there is a misunderstanding about how things work , because that we have to spend more time to explain how things do work.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2014-04-05 21:45:20
[2014-04-06 17:52:25]
Bedhog - Posts: 123
Hello Support,

Is everything in order with my SC Data Feed? I've gone through the Full Reset/ Chart Reset process and the only symbol with [M] is TICK-NYSE. These are the CTS symbols being shown after a reset in v1116.

CL.20140500.CME_NY
GC.20140600.CME_CO
NG.20140500.CME_NY
NQ.20140600.CME_Eq
YM.20140600.CME_E
ES.20140600.CME_Eq

Thank you.
[2014-04-06 19:49:03]
Sierra Chart Engineering - Posts: 56390
You also need to activate the CME exchange here:
https://www.sierrachart.com/usercp.php?page=SC_RealTime_DataFeed_SetExchanges

There are two CME exchanges. One with market depth and one without.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-04-06 20:12:30]
T44 - Posts: 150
Your post #59 says

You just need to re-download the data following the instructions here and you will be able to get the data:
https://www.sierrachart.com/index.php?l=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading

There should not be trouble with this.

Following those instructions, I cannot get historical data before 19 February 2014 on my historical daily charts. Is this expected? Please see attached message log.

Do I need to enable support for Sierra Chart Data Feeds to get this historical data which will not be provided by CTS (expired months)?

Thank you for your help with this issue.

Software version: 1116 | 2014-04-06 15:42:03
Usage end date: 2014-11-12 | 2014-04-06 15:42:03
Allow Support for Sierra Chart Data Feeds is disabled. | 2014-04-06 15:42:03
Active service: CTS T4 | 2014-04-06 15:42:03
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-04-06 15:42:03
2014-04-06 20:42:03 Local computer clock time | 2014-04-06 15:42:03
2014-04-06 19:42:03 GMT time | 2014-04-06 15:42:03
2014-04-06 15:42:03 Time zone adjusted time | 2014-04-06 15:42:03
Time difference to server time: 0 seconds. | 2014-04-06 15:42:03
Program path: C:\SierraChart\ | 2014-04-06 15:42:03
Data Files path: C:\SierraChart\Data\ | 2014-04-06 15:42:03
OS Version Number: 6.1 | 2014-04-06 15:42:03

Checking for new symbol settings for cts | 2014-04-06 15:42:03
Symbol settings are up-to-date for cts | 2014-04-06 15:42:03
Checking for large (over 80 MB) intraday data files to move data out of. Please wait.... | 2014-04-06 15:42:05
Completed checking of 23 Intraday data files (*.scid). | 2014-04-06 15:42:05
Date rule based rollover from FDAX.20110600.E_INX to next contract occurs at 2011-06-17 | 2014-04-06 15:42:07
Date rule based rollover from FDAX.20110900.E_INX to next contract occurs at 2011-09-16 | 2014-04-06 15:42:07
Date rule based rollover from FDAX.20111200.E_INX to next contract occurs at 2011-12-16 | 2014-04-06 15:42:07
Date rule based rollover from FDAX.20120300.E_INX to next contract occurs at 2012-03-16 | 2014-04-06 15:42:07
Date rule based rollover from FDAX.20120600.E_INX to next contract occurs at 2012-06-15 | 2014-04-06 15:42:07
Date rule based rollover from FDAX.20120900.E_INX to next contract occurs at 2012-09-21 | 2014-04-06 15:42:07
Date rule based rollover from FDAX.20121200.E_INX to next contract occurs at 2012-12-21 | 2014-04-06 15:42:07
Date rule based rollover from FDAX.20130300.E_INX to next contract occurs at 2013-03-15 | 2014-04-06 15:42:07
Date rule based rollover from FDAX.20130600.E_INX to next contract occurs at 2013-06-21 | 2014-04-06 15:42:07
Date rule based rollover from FDAX.20130900.E_INX to next contract occurs at 2013-09-20 | 2014-04-06 15:42:07
Date rule based rollover from FDAX.20131200.E_INX to next contract occurs at 2013-12-20 | 2014-04-06 15:42:07
Date rule based rollover from FDAX.20140300.E_INX to next contract occurs at 2014-03-21 | 2014-04-06 15:42:07
Date rule based rollover from FDAX.20140600.E_INX to next contract occurs at 2014-06-20 | 2014-04-06 15:42:07
Daily data file for symbol FDAX.20110600.E_INX existed and is empty. Skipping download. | 2014-04-06 15:42:07
Daily data file for symbol FDAX.20110900.E_INX existed and is empty. Skipping download. | 2014-04-06 15:42:07
Daily data file for symbol FDAX.20111200.E_INX existed and is empty. Skipping download. | 2014-04-06 15:42:07
Daily data file for symbol FDAX.20120300.E_INX existed and is empty. Skipping download. | 2014-04-06 15:42:07
Daily data file for symbol FDAX.20120600.E_INX existed and is empty. Skipping download. | 2014-04-06 15:42:07
Daily data file for symbol FDAX.20120900.E_INX existed and is empty. Skipping download. | 2014-04-06 15:42:07
Daily data file for symbol FDAX.20121200.E_INX existed and is empty. Skipping download. | 2014-04-06 15:42:07
Daily data file for symbol FDAX.20130300.E_INX existed and is empty. Skipping download. | 2014-04-06 15:42:07
Daily data file for symbol FDAX.20130600.E_INX existed and is empty. Skipping download. | 2014-04-06 15:42:07
Daily data file for symbol FDAX.20130900.E_INX existed and is empty. Skipping download. | 2014-04-06 15:42:07
Daily data file for symbol FDAX.20131200.E_INX existed and is empty. Skipping download. | 2014-04-06 15:42:07
Checking Daily data file for symbol FDAX.20140300.E_INX for the date range from 2013-12-20 to 2014-03-16 | 2014-04-06 15:42:07

CTS FIX - Connecting to CTS Live server fix.t4login.com:10443 | 2014-04-06 15:42:07
CTS FIX - Firm: Dorman | 2014-04-06 15:42:07
Checking Daily data file for symbol FDAX.20140600.E_INX for the date range from 2014-03-21 to 0 | 2014-04-06 15:42:07
Symbols used for FDAX.20140600.E_INX continuous contract chart: | 2014-04-06 15:42:07
FDAX.20110600.E_INX | 2014-04-06 15:42:07
FDAX.20110900.E_INX | 2014-04-06 15:42:07
FDAX.20111200.E_INX | 2014-04-06 15:42:07
FDAX.20120300.E_INX | 2014-04-06 15:42:07
FDAX.20120600.E_INX | 2014-04-06 15:42:07
FDAX.20120900.E_INX | 2014-04-06 15:42:07
FDAX.20121200.E_INX | 2014-04-06 15:42:07
FDAX.20130300.E_INX | 2014-04-06 15:42:07
FDAX.20130600.E_INX | 2014-04-06 15:42:07
FDAX.20130900.E_INX | 2014-04-06 15:42:07
FDAX.20131200.E_INX | 2014-04-06 15:42:07
FDAX.20140300.E_INX | 2014-04-06 15:42:07
FDAX.20140600.E_INX | 2014-04-06 15:42:07
Chart #6 has tagged chart #11 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #6 has tagged chart #16 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #6 has tagged chart #21 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #6 has tagged chart #5 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #6 has tagged chart #11 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #6 has tagged chart #16 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #6 has tagged chart #21 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #6 has tagged chart #5 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #12 has tagged chart #1 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #12 has tagged chart #2 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #12 has tagged chart #24 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #12 has tagged chart #3 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #12 has tagged chart #1 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #12 has tagged chart #2 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #12 has tagged chart #24 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #12 has tagged chart #3 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #19 has tagged chart #10 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #19 has tagged chart #7 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #19 has tagged chart #8 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #19 has tagged chart #9 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #19 has tagged chart #10 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #19 has tagged chart #7 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #19 has tagged chart #8 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #19 has tagged chart #9 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #32 has tagged chart #14 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #32 has tagged chart #15 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #32 has tagged chart #17 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #32 has tagged chart #18 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #32 has tagged chart #14 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #32 has tagged chart #15 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #32 has tagged chart #17 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #32 has tagged chart #18 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #34 has tagged chart #20 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #34 has tagged chart #22 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #34 has tagged chart #23 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #34 has tagged chart #25 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #34 has tagged chart #20 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #34 has tagged chart #22 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #34 has tagged chart #23 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #34 has tagged chart #25 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #36 has tagged chart #28 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #36 has tagged chart #29 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #36 has tagged chart #30 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #36 has tagged chart #31 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #36 has tagged chart #28 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #36 has tagged chart #29 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #36 has tagged chart #30 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #36 has tagged chart #31 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #39 has tagged chart #38 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Chart #39 has tagged chart #38 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:07
Resolved address fix.t4login.com to IP 208.116.215.102 | 2014-04-06 15:42:08
Chart #24 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:08
Chart #1 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:08
Chart #3 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:08
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:08
Chart #8 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:08
Chart #7 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:08
Chart #10 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:08
Chart #9 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:08
Chart #14 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:08
Chart #18 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:08
Chart #17 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:08
Chart #15 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:08
Chart #23 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:08
Chart #22 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:08
Chart #20 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:08
Chart #25 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:08
Chart #29 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:08
Chart #28 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:08
Chart #31 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:08
Chart #30 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:08
Chart #21 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:08
Chart #16 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:08
Chart #11 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:08
Chart #5 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:08
Chart #38 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:08
The network socket is connected. | 2014-04-06 15:42:08
Starting SSL connection on the socket. | 2014-04-06 15:42:08
SSL socket is connected. | 2014-04-06 15:42:08
CTS FIX: Sending the Logon message. | 2014-04-06 15:42:08
CTS FIX: Connected to data and trade server. | 2014-04-06 15:42:09
CTS T4 - Starting real-time market data updates for: 6E.20140600.CME_Fo | 2014-04-06 15:42:09
CTS T4 - Starting real-time market data updates for: GC.20140600.CME_CO | 2014-04-06 15:42:09
CTS T4 - Starting real-time market data updates for: NG.20140500.CME_NY | 2014-04-06 15:42:09
CTS T4 - Starting real-time market data updates for: CL.20140500.CME_NY | 2014-04-06 15:42:09
CTS T4 - Starting real-time market data updates for: ES.20140600.CME_Eq | 2014-04-06 15:42:09
CTS T4 - Starting real-time market data updates for: YM.20140600.CME_E | 2014-04-06 15:42:09
CTS T4 - Starting real-time market data updates for: NQ.20140600.CME_Eq | 2014-04-06 15:42:09
CTS T4 - Starting real-time market data updates for: TF.20140600.ICE_IN | 2014-04-06 15:42:09
CTS T4 - Starting real-time market data updates for: FDAX.20140600.E_INX | 2014-04-06 15:42:09
HD Request # 2 - Downloading Historical Daily chart data for FDAX.20140300.E_INX. Starting date: 2014-03-13. Service: cts | 2014-04-06 15:42:09
CTS FIX Historical Data - Connecting to Historical data server fix-chart.t4login.com:10443 | 2014-04-06 15:42:09
CTS FIX: Received Account List collateral report. | 2014-04-06 15:42:10
CTS FIX: Subscribing to account: 13769 | 2014-04-06 15:42:10
Resolved address fix-chart.t4login.com to IP 208.116.215.116 | 2014-04-06 15:42:10
The network socket is connected. | 2014-04-06 15:42:10
Starting SSL connection on the socket. | 2014-04-06 15:42:10
CTS T4: Sending security definition request for symbol 6E.20140600.CME_Fo | 2014-04-06 15:42:10
SSL socket is connected. | 2014-04-06 15:42:10
CTS FIX Historical Data: Sending the Logon message. | 2014-04-06 15:42:10
CTS T4: Received matching security definition for symbol 6E.20140600.CME_Fo. Subscribing to data. | 2014-04-06 15:42:11
CTS T4: Received 5 security definitions for underlying symbol 6E | 2014-04-06 15:42:11
CTS FIX: Received Account Update collateral report. | 2014-04-06 15:42:11
CTS FIX Historical Data: Connected to Historical data server. | 2014-04-06 15:42:11
HD Request # 2 - Waiting for security definition. | 2014-04-06 15:42:11
CTS T4: Sending security definition request for symbol CL.20140500.CME_NY | 2014-04-06 15:42:12
CTS T4: Received matching security definition for symbol CL.20140500.CME_NY. Subscribing to data. | 2014-04-06 15:42:12
CTS T4: Received 66 security definitions for underlying symbol CL | 2014-04-06 15:42:12
CTS T4: Sending security definition request for symbol ES.20140600.CME_Eq | 2014-04-06 15:42:13
CTS T4: Received matching security definition for symbol ES.20140600.CME_Eq. Subscribing to data. | 2014-04-06 15:42:13
CTS T4: Received 5 security definitions for underlying symbol ES | 2014-04-06 15:42:13
CTS FIX: Requesting Open Orders for account: 13769 | 2014-04-06 15:42:14
CTS FIX: Received Account List collateral report. | 2014-04-06 15:42:15
CTS T4: Sending security definition request for symbol FDAX.20140300.E_INX | 2014-04-06 15:42:15
HD Request # 2 - Error downloading historical Daily data for FDAX.20140300.E_INX. Security definition not found | 2014-04-06 15:42:15
HD Request # 2 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for FDAX.20140300.E_INX | 2014-04-06 15:42:15
HD Request # 2 - Daily download COMPLETE for FDAX.20140300.E_INX | 2014-04-06 15:42:15
Symbol Error - FDAX.20140300.E_INX is unknown, unavailable, or improperly formatted. Security definition not found | 2014-04-06 15:42:15
CTS T4: Received 0 security definitions for underlying symbol * | 2014-04-06 15:42:15
HD Request # 3 - Downloading Intraday chart data for 6E.20140600.CME_Fo to the file 6E.20140600.CME_Fo.scid. Service: cts | 2014-04-06 15:42:15
HD Request # 3 - Download start Date-Time: 2014-04-04 16:59:52.0 | 2014-04-06 15:42:15
HD Request # 3 - Requesting historical Second data for 6E.20140600.CME_Fo from 2014-04-04 00:00:00 to 2014-04-04 00:00:00 (US Central Time). | 2014-04-06 15:42:15
FDAX.20140600.E_INX [C] Daily #7: Download is complete for all contract months in chart. Proceeding with data load. | 2014-04-06 15:42:15
Chart #7 has tagged chart #1 for full recalculation. Chartbook: Review.cht | 2014-04-06 15:42:15
Chart #7 has tagged chart #2 for full recalculation. Chartbook: Review.cht | 2014-04-06 15:42:15
Chart #7 has tagged chart #3 for full recalculation. Chartbook: Review.cht | 2014-04-06 15:42:15
Chart #7 has tagged chart #4 for full recalculation. Chartbook: Review.cht | 2014-04-06 15:42:15
Chart #7 has tagged chart #5 for full recalculation. Chartbook: Review.cht | 2014-04-06 15:42:15
Chart #7 has tagged chart #6 for full recalculation. Chartbook: Review.cht | 2014-04-06 15:42:15
Chart #7 has tagged chart #1 for full recalculation. Chartbook: Review.cht | 2014-04-06 15:42:15
Chart #7 has tagged chart #2 for full recalculation. Chartbook: Review.cht | 2014-04-06 15:42:15
Chart #7 has tagged chart #3 for full recalculation. Chartbook: Review.cht | 2014-04-06 15:42:15
Chart #7 has tagged chart #4 for full recalculation. Chartbook: Review.cht | 2014-04-06 15:42:15
Chart #7 has tagged chart #5 for full recalculation. Chartbook: Review.cht | 2014-04-06 15:42:15
Chart #7 has tagged chart #6 for full recalculation. Chartbook: Review.cht | 2014-04-06 15:42:15
Chart #1 is performing a full recalculation because it has been tagged. Chartbook: Review.cht | 2014-04-06 15:42:15
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: Review.cht | 2014-04-06 15:42:15
Chart #3 is performing a full recalculation because it has been tagged. Chartbook: Review.cht | 2014-04-06 15:42:15
Chart #5 is performing a full recalculation because it has been tagged. Chartbook: Review.cht | 2014-04-06 15:42:15
Chart #4 is performing a full recalculation because it has been tagged. Chartbook: Review.cht | 2014-04-06 15:42:15
Chart #6 is performing a full recalculation because it has been tagged. Chartbook: Review.cht | 2014-04-06 15:42:15
HD Request # 3 - Receiving Intraday data for 6E.20140600.CME_Fo starting at 2014-04-03 18:00:00 | 2014-04-06 15:42:16
HD Request # 3 - Timestamp of first Intraday data file record written: 2014-04-04 16:59:52 | 2014-04-06 15:42:16
HD Request # 3 - Requesting historical Second data for 6E.20140600.CME_Fo from 2014-04-05 00:00:00 to 2014-04-05 00:00:00 (US Central Time). | 2014-04-06 15:42:16
CTS T4: Sending security definition request for symbol FDAX.20140600.E_INX | 2014-04-06 15:42:16
CTS T4: Received matching security definition for symbol FDAX.20140600.E_INX. Subscribing to data. | 2014-04-06 15:42:16
CTS T4: Received 1 security definitions for underlying symbol FDAX | 2014-04-06 15:42:16
HD Request # 3 - Requesting historical Second data for 6E.20140600.CME_Fo from 2014-04-06 00:00:00 to 2014-04-06 00:00:00 (US Central Time). | 2014-04-06 15:42:16
HD Request # 3 - Requesting historical Second data for 6E.20140600.CME_Fo from 2014-04-07 00:00:00 to 2014-04-07 00:00:00 (US Central Time). | 2014-04-06 15:42:17
HD Request # 3 - Requesting historical Second data for 6E.20140600.CME_Fo from 2014-04-08 00:00:00 to 2014-04-08 00:00:00 (US Central Time). | 2014-04-06 15:42:17
HD Request # 3 - Received 11619 records from 2014-04-03 18:00:00 to 2014-04-04 16:59:55 (23.0 hours) and wrote 2 records for 6E.20140600.CME_Fo | 2014-04-06 15:42:17
HD Request # 3 - Intraday download COMPLETE for 6E.20140600.CME_Fo | 2014-04-06 15:42:17
Real-time Intraday chart data file updates started for 6E.20140600.CME_Fo | 2014-04-06 15:42:17

HD Request # 4 - Downloading Intraday chart data for GC.20140600.CME_CO to the file GC.20140600.CME_CO.scid. Service: cts | 2014-04-06 15:42:17
HD Request # 4 - Download start Date-Time: 2014-04-04 17:14:53.0 | 2014-04-06 15:42:17
Chart #12 has tagged chart #1 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:17
Chart #12 has tagged chart #2 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:17
Chart #12 has tagged chart #24 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:17
Chart #12 has tagged chart #3 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:17
Chart #1 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:17
Chart #3 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:17
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:17
Chart #24 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:17
CTS T4: Sending security definition request for symbol GC.20140600.CME_CO | 2014-04-06 15:42:18
CTS T4: Received matching security definition for symbol GC.20140600.CME_CO. Subscribing to data. | 2014-04-06 15:42:18
CTS T4: Received matching security definition for symbol GC.20140600.CME_CO. Requesting historical data. | 2014-04-06 15:42:18
HD Request # 4 - Requesting historical Second data for GC.20140600.CME_CO from 2014-04-04 00:00:00 to 2014-04-04 00:00:00 (US Central Time). | 2014-04-06 15:42:18
CTS T4: Received 19 security definitions for underlying symbol GC | 2014-04-06 15:42:18
HD Request # 4 - Receiving Intraday data for GC.20140600.CME_CO starting at 2014-04-03 18:00:00 | 2014-04-06 15:42:19
HD Request # 4 - Timestamp of first Intraday data file record written: 2014-04-04 17:14:53 | 2014-04-06 15:42:19
HD Request # 4 - Requesting historical Second data for GC.20140600.CME_CO from 2014-04-05 00:00:00 to 2014-04-05 00:00:00 (US Central Time). | 2014-04-06 15:42:19
CTS T4: Sending security definition request for symbol NG.20140500.CME_NY | 2014-04-06 15:42:19
CTS T4: Received matching security definition for symbol NG.20140500.CME_NY. Subscribing to data. | 2014-04-06 15:42:19
HD Request # 4 - Requesting historical Second data for GC.20140600.CME_CO from 2014-04-06 00:00:00 to 2014-04-06 00:00:00 (US Central Time). | 2014-04-06 15:42:19
CTS T4: Received 60 security definitions for underlying symbol NG | 2014-04-06 15:42:20
HD Request # 4 - Requesting historical Second data for GC.20140600.CME_CO from 2014-04-07 00:00:00 to 2014-04-07 00:00:00 (US Central Time). | 2014-04-06 15:42:20
HD Request # 4 - Requesting historical Second data for GC.20140600.CME_CO from 2014-04-08 00:00:00 to 2014-04-08 00:00:00 (US Central Time). | 2014-04-06 15:42:20
HD Request # 4 - Received 17628 records from 2014-04-03 18:00:00 to 2014-04-04 17:14:59 (23.2 hours) and wrote 5 records for GC.20140600.CME_CO | 2014-04-06 15:42:20
HD Request # 4 - Intraday download COMPLETE for GC.20140600.CME_CO | 2014-04-06 15:42:20
Real-time Intraday chart data file updates started for GC.20140600.CME_CO | 2014-04-06 15:42:20

HD Request # 5 - Downloading Intraday chart data for NG.20140500.CME_NY to the file NG.20140500.CME_NY.scid. Service: cts | 2014-04-06 15:42:20
HD Request # 5 - Download start Date-Time: 2014-04-04 17:14:50.0 | 2014-04-06 15:42:20
HD Request # 5 - Requesting historical Second data for NG.20140500.CME_NY from 2014-04-04 00:00:00 to 2014-04-04 00:00:00 (US Central Time). | 2014-04-06 15:42:20
Chart #19 has tagged chart #10 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:20
Chart #19 has tagged chart #7 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:20
Chart #19 has tagged chart #8 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:20
Chart #19 has tagged chart #9 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:20
Chart #8 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:20
Chart #7 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:20
Chart #9 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:20
Chart #10 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:20
CTS T4: Sending security definition request for symbol NQ.20140600.CME_Eq | 2014-04-06 15:42:21
HD Request # 5 - Receiving Intraday data for NG.20140500.CME_NY starting at 2014-04-03 18:00:00 | 2014-04-06 15:42:21
HD Request # 5 - Timestamp of first Intraday data file record written: 2014-04-04 17:14:50 | 2014-04-06 15:42:21
HD Request # 5 - Requesting historical Second data for NG.20140500.CME_NY from 2014-04-05 00:00:00 to 2014-04-05 00:00:00 (US Central Time). | 2014-04-06 15:42:21
CTS T4: Received matching security definition for symbol NQ.20140600.CME_Eq. Subscribing to data. | 2014-04-06 15:42:21
CTS T4: Received 5 security definitions for underlying symbol NQ | 2014-04-06 15:42:21
HD Request # 5 - Requesting historical Second data for NG.20140500.CME_NY from 2014-04-06 00:00:00 to 2014-04-06 00:00:00 (US Central Time). | 2014-04-06 15:42:21
HD Request # 5 - Requesting historical Second data for NG.20140500.CME_NY from 2014-04-07 00:00:00 to 2014-04-07 00:00:00 (US Central Time). | 2014-04-06 15:42:21
HD Request # 5 - Requesting historical Second data for NG.20140500.CME_NY from 2014-04-08 00:00:00 to 2014-04-08 00:00:00 (US Central Time). | 2014-04-06 15:42:22
HD Request # 5 - Received 6594 records from 2014-04-03 18:00:00 to 2014-04-04 17:14:57 (23.2 hours) and wrote 2 records for NG.20140500.CME_NY | 2014-04-06 15:42:22
HD Request # 5 - Intraday download COMPLETE for NG.20140500.CME_NY | 2014-04-06 15:42:22
Real-time Intraday chart data file updates started for NG.20140500.CME_NY | 2014-04-06 15:42:22

HD Request # 6 - Downloading Intraday chart data for CL.20140500.CME_NY to the file CL.20140500.CME_NY.scid. Service: cts | 2014-04-06 15:42:22
HD Request # 6 - Download start Date-Time: 2014-04-04 17:14:54.0 | 2014-04-06 15:42:22
HD Request # 6 - Requesting historical Second data for CL.20140500.CME_NY from 2014-04-04 00:00:00 to 2014-04-04 00:00:00 (US Central Time). | 2014-04-06 15:42:22
Chart #39 has tagged chart #38 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:22
Chart #39 has tagged chart #40 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:22
Chart #39 has tagged chart #41 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:22
Chart #39 has tagged chart #42 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:22
Chart #41 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:22
Chart #42 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:22
Chart #38 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:22
Chart #40 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:22
CTS T4: Sending security definition request for symbol TF.20140600.ICE_IN | 2014-04-06 15:42:22
CTS T4: Received matching security definition for symbol TF.20140600.ICE_IN. Subscribing to data. | 2014-04-06 15:42:22
CTS T4: Received 4 security definitions for underlying symbol TF | 2014-04-06 15:42:22
HD Request # 6 - Receiving Intraday data for CL.20140500.CME_NY starting at 2014-04-03 18:00:00 | 2014-04-06 15:42:24
HD Request # 6 - Timestamp of first Intraday data file record written: 2014-04-04 17:14:54 | 2014-04-06 15:42:24
HD Request # 6 - Requesting historical Second data for CL.20140500.CME_NY from 2014-04-05 00:00:00 to 2014-04-05 00:00:00 (US Central Time). | 2014-04-06 15:42:24
CTS T4: Sending security definition request for symbol YM.20140600.CME_E | 2014-04-06 15:42:24
CTS T4: Received matching security definition for symbol YM.20140600.CME_E. Subscribing to data. | 2014-04-06 15:42:24
CTS T4: Received 5 security definitions for underlying symbol YM | 2014-04-06 15:42:24
HD Request # 6 - Requesting historical Second data for CL.20140500.CME_NY from 2014-04-06 00:00:00 to 2014-04-06 00:00:00 (US Central Time). | 2014-04-06 15:42:24
HD Request # 6 - Requesting historical Second data for CL.20140500.CME_NY from 2014-04-07 00:00:00 to 2014-04-07 00:00:00 (US Central Time). | 2014-04-06 15:42:24
HD Request # 6 - Requesting historical Second data for CL.20140500.CME_NY from 2014-04-08 00:00:00 to 2014-04-08 00:00:00 (US Central Time). | 2014-04-06 15:42:24
HD Request # 6 - Received 17326 records from 2014-04-03 18:00:00 to 2014-04-04 17:14:55 (23.2 hours) and wrote 2 records for CL.20140500.CME_NY | 2014-04-06 15:42:25
HD Request # 6 - Intraday download COMPLETE for CL.20140500.CME_NY | 2014-04-06 15:42:25
Real-time Intraday chart data file updates started for CL.20140500.CME_NY | 2014-04-06 15:42:25

HD Request # 7 - Downloading Intraday chart data for ES.20140600.CME_Eq to the file ES.20140600.CME_Eq.scid. Service: cts | 2014-04-06 15:42:25
HD Request # 7 - Download start Date-Time: 2014-04-04 17:14:54.0 | 2014-04-06 15:42:25
HD Request # 7 - Requesting historical Second data for ES.20140600.CME_Eq from 2014-04-04 00:00:00 to 2014-04-04 00:00:00 (US Central Time). | 2014-04-06 15:42:25
CTS FIX: Received Account List collateral report. | 2014-04-06 15:42:25
Chart #44 has tagged chart #45 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:25
Chart #44 has tagged chart #46 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:25
Chart #44 has tagged chart #47 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:25
Chart #44 has tagged chart #48 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:25
Chart #45 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:25
Chart #46 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:25
Chart #47 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:25
Chart #48 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:25
HD Request # 7 - Receiving Intraday data for ES.20140600.CME_Eq starting at 2014-04-03 18:00:00 | 2014-04-06 15:42:28
HD Request # 7 - Timestamp of first Intraday data file record written: 2014-04-04 17:14:54 | 2014-04-06 15:42:29
HD Request # 7 - Requesting historical Second data for ES.20140600.CME_Eq from 2014-04-05 00:00:00 to 2014-04-05 00:00:00 (US Central Time). | 2014-04-06 15:42:29
HD Request # 7 - Requesting historical Second data for ES.20140600.CME_Eq from 2014-04-06 00:00:00 to 2014-04-06 00:00:00 (US Central Time). | 2014-04-06 15:42:29
HD Request # 7 - Requesting historical Second data for ES.20140600.CME_Eq from 2014-04-07 00:00:00 to 2014-04-07 00:00:00 (US Central Time). | 2014-04-06 15:42:29
HD Request # 7 - Requesting historical Second data for ES.20140600.CME_Eq from 2014-04-08 00:00:00 to 2014-04-08 00:00:00 (US Central Time). | 2014-04-06 15:42:29
HD Request # 7 - Received 30518 records from 2014-04-03 18:00:00 to 2014-04-04 17:14:57 (23.2 hours) and wrote 4 records for ES.20140600.CME_Eq | 2014-04-06 15:42:30
HD Request # 7 - Intraday download COMPLETE for ES.20140600.CME_Eq | 2014-04-06 15:42:30
Real-time Intraday chart data file updates started for ES.20140600.CME_Eq | 2014-04-06 15:42:30

HD Request # 8 - Downloading Intraday chart data for YM.20140600.CME_E to the file YM.20140600.CME_E.scid. Service: cts | 2014-04-06 15:42:30
HD Request # 8 - Download start Date-Time: 2014-04-04 17:14:53.0 | 2014-04-06 15:42:30
HD Request # 8 - Requesting historical Second data for YM.20140600.CME_E from 2014-04-04 00:00:00 to 2014-04-04 00:00:00 (US Central Time). | 2014-04-06 15:42:30
Chart #6 has tagged chart #11 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:30
Chart #6 has tagged chart #16 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:30
Chart #6 has tagged chart #21 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:30
Chart #6 has tagged chart #5 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:30
Chart #11 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:30
Chart #16 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:30
Chart #21 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:30
Chart #5 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:30
HD Request # 8 - Receiving Intraday data for YM.20140600.CME_E starting at 2014-04-03 18:00:00 | 2014-04-06 15:42:32
HD Request # 8 - Timestamp of first Intraday data file record written: 2014-04-04 17:14:53 | 2014-04-06 15:42:33
HD Request # 8 - Requesting historical Second data for YM.20140600.CME_E from 2014-04-05 00:00:00 to 2014-04-05 00:00:00 (US Central Time). | 2014-04-06 15:42:33
HD Request # 8 - Requesting historical Second data for YM.20140600.CME_E from 2014-04-06 00:00:00 to 2014-04-06 00:00:00 (US Central Time). | 2014-04-06 15:42:33
HD Request # 8 - Requesting historical Second data for YM.20140600.CME_E from 2014-04-07 00:00:00 to 2014-04-07 00:00:00 (US Central Time). | 2014-04-06 15:42:33
HD Request # 8 - Requesting historical Second data for YM.20140600.CME_E from 2014-04-08 00:00:00 to 2014-04-08 00:00:00 (US Central Time). | 2014-04-06 15:42:33
HD Request # 8 - Received 22137 records from 2014-04-03 18:00:00 to 2014-04-04 17:14:58 (23.2 hours) and wrote 2 records for YM.20140600.CME_E | 2014-04-06 15:42:33
HD Request # 8 - Intraday download COMPLETE for YM.20140600.CME_E | 2014-04-06 15:42:33
Real-time Intraday chart data file updates started for YM.20140600.CME_E | 2014-04-06 15:42:33

HD Request # 9 - Downloading Intraday chart data for NQ.20140600.CME_Eq to the file NQ.20140600.CME_Eq.scid. Service: cts | 2014-04-06 15:42:33
HD Request # 9 - Download start Date-Time: 2014-04-04 17:14:55.0 | 2014-04-06 15:42:33
HD Request # 9 - Requesting historical Second data for NQ.20140600.CME_Eq from 2014-04-04 00:00:00 to 2014-04-04 00:00:00 (US Central Time). | 2014-04-06 15:42:33
Chart #36 has tagged chart #28 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:34
Chart #36 has tagged chart #29 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:34
Chart #36 has tagged chart #30 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:34
Chart #36 has tagged chart #31 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:34
Chart #30 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:34
Chart #31 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:34
Chart #29 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:34
Chart #28 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:34
HD Request # 9 - Receiving Intraday data for NQ.20140600.CME_Eq starting at 2014-04-03 18:00:00 | 2014-04-06 15:42:37
HD Request # 9 - Timestamp of first Intraday data file record written: 2014-04-04 17:14:55 | 2014-04-06 15:42:37
HD Request # 9 - Requesting historical Second data for NQ.20140600.CME_Eq from 2014-04-05 00:00:00 to 2014-04-05 00:00:00 (US Central Time). | 2014-04-06 15:42:37
HD Request # 9 - Requesting historical Second data for NQ.20140600.CME_Eq from 2014-04-06 00:00:00 to 2014-04-06 00:00:00 (US Central Time). | 2014-04-06 15:42:38
HD Request # 9 - Requesting historical Second data for NQ.20140600.CME_Eq from 2014-04-07 00:00:00 to 2014-04-07 00:00:00 (US Central Time). | 2014-04-06 15:42:38
HD Request # 9 - Requesting historical Second data for NQ.20140600.CME_Eq from 2014-04-08 00:00:00 to 2014-04-08 00:00:00 (US Central Time). | 2014-04-06 15:42:38
HD Request # 9 - Received 26563 records from 2014-04-03 18:00:00 to 2014-04-04 17:14:59 (23.2 hours) and wrote 3 records for NQ.20140600.CME_Eq | 2014-04-06 15:42:38
HD Request # 9 - Intraday download COMPLETE for NQ.20140600.CME_Eq | 2014-04-06 15:42:38
Real-time Intraday chart data file updates started for NQ.20140600.CME_Eq | 2014-04-06 15:42:38

HD Request # 10 - Downloading Intraday chart data for TF.20140600.ICE_IN to the file TF.20140600.ICE_IN.scid. Service: cts | 2014-04-06 15:42:38
HD Request # 10 - Download start Date-Time: 2014-04-04 17:59:59.0 | 2014-04-06 15:42:38
HD Request # 10 - Requesting historical Second data for TF.20140600.ICE_IN from 2014-04-04 00:00:00 to 2014-04-04 00:00:00 (US Central Time). | 2014-04-06 15:42:38
Chart #34 has tagged chart #20 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:38
Chart #34 has tagged chart #22 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:38
Chart #34 has tagged chart #23 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:38
Chart #34 has tagged chart #25 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:38
Chart #22 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:38
Chart #23 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:39
Chart #20 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:39
Chart #25 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:39
HD Request # 10 - Receiving Intraday data for TF.20140600.ICE_IN starting at 2014-04-03 20:00:00 | 2014-04-06 15:42:41
HD Request # 10 - Timestamp of first Intraday data file record written: 2014-04-04 17:59:59 | 2014-04-06 15:42:41
HD Request # 10 - Requesting historical Second data for TF.20140600.ICE_IN from 2014-04-05 00:00:00 to 2014-04-05 00:00:00 (US Central Time). | 2014-04-06 15:42:41
HD Request # 10 - Requesting historical Second data for TF.20140600.ICE_IN from 2014-04-06 00:00:00 to 2014-04-06 00:00:00 (US Central Time). | 2014-04-06 15:42:41
HD Request # 10 - Requesting historical Second data for TF.20140600.ICE_IN from 2014-04-07 00:00:00 to 2014-04-07 00:00:00 (US Central Time). | 2014-04-06 15:42:41
HD Request # 10 - Requesting historical Second data for TF.20140600.ICE_IN from 2014-04-08 00:00:00 to 2014-04-08 00:00:00 (US Central Time). | 2014-04-06 15:42:42
HD Request # 10 - Received 20601 records from 2014-04-03 20:00:00 to 2014-04-04 17:59:59 (22.0 hours) and wrote 1 record for TF.20140600.ICE_IN | 2014-04-06 15:42:42
HD Request # 10 - Intraday download COMPLETE for TF.20140600.ICE_IN | 2014-04-06 15:42:42
Real-time Intraday chart data file updates started for TF.20140600.ICE_IN | 2014-04-06 15:42:42

HD Request # 11 - Downloading Intraday chart data for FDAX.20140600.E_INX to the file FDAX.20140600.E_INX.scid. Service: cts | 2014-04-06 15:42:42
HD Request # 11 - Download start Date-Time: 2014-04-04 16:03:55.0 | 2014-04-06 15:42:42
HD Request # 11 - Requesting historical Second data for FDAX.20140600.E_INX from 2014-04-04 00:00:00 to 2014-04-04 00:00:00 (US Central Time). | 2014-04-06 15:42:42
Chart #32 has tagged chart #14 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:42
Chart #32 has tagged chart #15 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:42
Chart #32 has tagged chart #17 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:42
Chart #32 has tagged chart #18 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:42
Chart #14 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:42
Chart #18 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:42
Chart #17 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:42
Chart #15 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:42
HD Request # 11 - Receiving Intraday data for FDAX.20140600.E_INX starting at 2014-04-04 02:00:04 | 2014-04-06 15:42:44
HD Request # 11 - Timestamp of first Intraday data file record written: 2014-04-04 16:03:55 | 2014-04-06 15:42:44
HD Request # 11 - Requesting historical Second data for FDAX.20140600.E_INX from 2014-04-05 00:00:00 to 2014-04-05 00:00:00 (US Central Time). | 2014-04-06 15:42:44
HD Request # 11 - Requesting historical Second data for FDAX.20140600.E_INX from 2014-04-06 00:00:00 to 2014-04-06 00:00:00 (US Central Time). | 2014-04-06 15:42:44
HD Request # 11 - Requesting historical Second data for FDAX.20140600.E_INX from 2014-04-07 00:00:00 to 2014-04-07 00:00:00 (US Central Time). | 2014-04-06 15:42:44
HD Request # 11 - Requesting historical Second data for FDAX.20140600.E_INX from 2014-04-08 00:00:00 to 2014-04-08 00:00:00 (US Central Time). | 2014-04-06 15:42:45
HD Request # 11 - Received 17760 records from 2014-04-04 02:00:04 to 2014-04-04 16:03:55 (14.1 hours) and wrote 1 record for FDAX.20140600.E_INX | 2014-04-06 15:42:45
HD Request # 11 - Intraday download COMPLETE for FDAX.20140600.E_INX | 2014-04-06 15:42:45
Real-time Intraday chart data file updates started for FDAX.20140600.E_INX | 2014-04-06 15:42:45

HD Request # 12 - Downloading Historical Daily chart data for NQ.20140600.CME_Eq. Starting date: 2014-04-03. Service: cts | 2014-04-06 15:42:45
HD Request # 12 - Requesting historical Daily data for NQ.20140600.CME_Eq from date 2014-04-03 to date 2014-04-07 | 2014-04-06 15:42:45
HD Request # 12 - Receiving historical Daily data for NQ.20140600.CME_Eq starting at 2014-04-03 | 2014-04-06 15:42:45
Writing historical Daily data for NQ.20140600.CME_Eq to the file NQ.20140600.CME_Eq.dly | 2014-04-06 15:42:45
HD Request # 12 - Received 2 records from 2014-04-03 00:00:00 to 2014-04-04 00:00:00 (2.0 days) and wrote 2 records for NQ.20140600.CME_Eq | 2014-04-06 15:42:45
HD Request # 12 - Daily download COMPLETE for NQ.20140600.CME_Eq | 2014-04-06 15:42:45
Chart #35 has tagged chart #34 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:45
Chart #35 has tagged chart #34 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:45
Chart #35 has tagged chart #34 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:45
HD Request # 13 - Downloading Historical Daily chart data for TF.20140600.ICE_IN. Starting date: 2014-04-03. Service: cts | 2014-04-06 15:42:45
HD Request # 13 - Requesting historical Daily data for TF.20140600.ICE_IN from date 2014-04-03 to date 2014-04-07 | 2014-04-06 15:42:45
Chart #34 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:45
Chart #34 has tagged chart #20 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:45
Chart #34 has tagged chart #22 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:45
Chart #34 has tagged chart #23 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:45
Chart #34 has tagged chart #25 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:45
HD Request # 13 - Receiving historical Daily data for TF.20140600.ICE_IN starting at 2014-04-03 | 2014-04-06 15:42:45
Writing historical Daily data for TF.20140600.ICE_IN to the file TF.20140600.ICE_IN.dly | 2014-04-06 15:42:45
HD Request # 13 - Received 2 records from 2014-04-03 00:00:00 to 2014-04-04 00:00:00 (2.0 days) and wrote 2 records for TF.20140600.ICE_IN | 2014-04-06 15:42:45
HD Request # 13 - Daily download COMPLETE for TF.20140600.ICE_IN | 2014-04-06 15:42:45
Chart #33 has tagged chart #32 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:45
Chart #33 has tagged chart #32 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:45
Chart #33 has tagged chart #32 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:45
HD Request # 14 - Downloading Historical Daily chart data for NG.20140500.CME_NY. Starting date: 2014-04-03. Service: cts | 2014-04-06 15:42:45
HD Request # 14 - Requesting historical Daily data for NG.20140500.CME_NY from date 2014-04-03 to date 2014-04-07 | 2014-04-06 15:42:45
Chart #23 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #22 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #20 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #25 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #32 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #32 has tagged chart #14 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #32 has tagged chart #15 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #32 has tagged chart #17 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #32 has tagged chart #18 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
HD Request # 14 - Receiving historical Daily data for NG.20140500.CME_NY starting at 2014-04-03 | 2014-04-06 15:42:46
Writing historical Daily data for NG.20140500.CME_NY to the file NG.20140500.CME_NY.dly | 2014-04-06 15:42:46
HD Request # 14 - Received 2 records from 2014-04-03 00:00:00 to 2014-04-04 00:00:00 (2.0 days) and wrote 2 records for NG.20140500.CME_NY | 2014-04-06 15:42:46
HD Request # 14 - Daily download COMPLETE for NG.20140500.CME_NY | 2014-04-06 15:42:46
Chart #37 has tagged chart #39 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #37 has tagged chart #39 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #37 has tagged chart #39 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
HD Request # 15 - Downloading Historical Daily chart data for CL.20140500.CME_NY. Starting date: 2014-04-03. Service: cts | 2014-04-06 15:42:46
HD Request # 15 - Requesting historical Daily data for CL.20140500.CME_NY from date 2014-04-03 to date 2014-04-07 | 2014-04-06 15:42:46
Chart #14 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #18 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #17 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #15 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:46
HD Request # 15 - Receiving historical Daily data for CL.20140500.CME_NY starting at 2014-04-03 | 2014-04-06 15:42:46
Writing historical Daily data for CL.20140500.CME_NY to the file CL.20140500.CME_NY.dly | 2014-04-06 15:42:46
HD Request # 15 - Received 2 records from 2014-04-03 00:00:00 to 2014-04-04 00:00:00 (2.0 days) and wrote 2 records for CL.20140500.CME_NY | 2014-04-06 15:42:46
HD Request # 15 - Daily download COMPLETE for CL.20140500.CME_NY | 2014-04-06 15:42:46
Chart #43 has tagged chart #44 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #43 has tagged chart #44 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #43 has tagged chart #44 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
HD Request # 16 - Downloading Historical Daily chart data for ES.20140600.CME_Eq. Starting date: 2014-04-03. Service: cts | 2014-04-06 15:42:46
HD Request # 16 - Requesting historical Daily data for ES.20140600.CME_Eq from date 2014-04-03 to date 2014-04-07 | 2014-04-06 15:42:46
Chart #39 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #39 has tagged chart #38 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #39 has tagged chart #40 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #39 has tagged chart #41 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #39 has tagged chart #42 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #41 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #44 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #44 has tagged chart #45 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #44 has tagged chart #46 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #44 has tagged chart #47 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #44 has tagged chart #48 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #42 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #47 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #46 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #45 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:46
HD Request # 16 - Receiving historical Daily data for ES.20140600.CME_Eq starting at 2014-04-03 | 2014-04-06 15:42:46
Writing historical Daily data for ES.20140600.CME_Eq to the file ES.20140600.CME_Eq.dly | 2014-04-06 15:42:46
HD Request # 16 - Received 2 records from 2014-04-03 00:00:00 to 2014-04-04 00:00:00 (2.0 days) and wrote 2 records for ES.20140600.CME_Eq | 2014-04-06 15:42:46
HD Request # 16 - Daily download COMPLETE for ES.20140600.CME_Eq | 2014-04-06 15:42:46
Chart #27 has tagged chart #6 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #27 has tagged chart #6 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #27 has tagged chart #6 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
HD Request # 17 - Downloading Historical Daily chart data for YM.20140600.CME_E. Starting date: 2014-04-03. Service: cts | 2014-04-06 15:42:46
HD Request # 17 - Requesting historical Daily data for YM.20140600.CME_E from date 2014-04-03 to date 2014-04-07 | 2014-04-06 15:42:46
Chart #48 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #38 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #40 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:46
HD Request # 17 - Receiving historical Daily data for YM.20140600.CME_E starting at 2014-04-03 | 2014-04-06 15:42:46
Writing historical Daily data for YM.20140600.CME_E to the file YM.20140600.CME_E.dly | 2014-04-06 15:42:46
HD Request # 17 - Received 2 records from 2014-04-03 00:00:00 to 2014-04-04 00:00:00 (2.0 days) and wrote 2 records for YM.20140600.CME_E | 2014-04-06 15:42:46
HD Request # 17 - Daily download COMPLETE for YM.20140600.CME_E | 2014-04-06 15:42:46
Chart #4 has tagged chart #36 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #4 has tagged chart #36 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #4 has tagged chart #36 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
HD Request # 18 - Downloading Historical Daily chart data for GC.20140600.CME_CO. Starting date: 2014-04-03. Service: cts | 2014-04-06 15:42:46
HD Request # 18 - Requesting historical Daily data for GC.20140600.CME_CO from date 2014-04-03 to date 2014-04-07 | 2014-04-06 15:42:46
Chart #6 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #6 has tagged chart #11 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #6 has tagged chart #16 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #6 has tagged chart #21 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #6 has tagged chart #5 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #36 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #36 has tagged chart #28 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #36 has tagged chart #29 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #36 has tagged chart #30 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #36 has tagged chart #31 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #31 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #30 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:46
HD Request # 18 - Receiving historical Daily data for GC.20140600.CME_CO starting at 2014-04-03 | 2014-04-06 15:42:46
Writing historical Daily data for GC.20140600.CME_CO to the file GC.20140600.CME_CO.dly | 2014-04-06 15:42:46
HD Request # 18 - Received 2 records from 2014-04-03 00:00:00 to 2014-04-04 00:00:00 (2.0 days) and wrote 2 records for GC.20140600.CME_CO | 2014-04-06 15:42:46
HD Request # 18 - Daily download COMPLETE for GC.20140600.CME_CO | 2014-04-06 15:42:46
Chart #26 has tagged chart #19 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #26 has tagged chart #49 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #26 has tagged chart #50 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #26 has tagged chart #19 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #26 has tagged chart #49 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #26 has tagged chart #50 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #26 has tagged chart #19 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #26 has tagged chart #49 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #26 has tagged chart #50 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:46
HD Request # 19 - Downloading Historical Daily chart data for 6E.20140600.CME_Fo. Starting date: 2014-04-03. Service: cts | 2014-04-06 15:42:46
HD Request # 19 - Requesting historical Daily data for 6E.20140600.CME_Fo from date 2014-04-03 to date 2014-04-07 | 2014-04-06 15:42:46
Chart #21 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:46
Chart #16 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:47
Chart #11 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:47
Chart #5 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:47
Chart #19 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:47
Chart #19 has tagged chart #10 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:47
Chart #19 has tagged chart #7 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:47
Chart #19 has tagged chart #8 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:47
Chart #19 has tagged chart #9 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:47
Chart #49 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:47
HD Request # 19 - Receiving historical Daily data for 6E.20140600.CME_Fo starting at 2014-04-03 | 2014-04-06 15:42:47
Writing historical Daily data for 6E.20140600.CME_Fo to the file 6E.20140600.CME_Fo.dly | 2014-04-06 15:42:47
HD Request # 19 - Received 2 records from 2014-04-03 00:00:00 to 2014-04-04 00:00:00 (2.0 days) and wrote 2 records for 6E.20140600.CME_Fo | 2014-04-06 15:42:47
HD Request # 19 - Daily download COMPLETE for 6E.20140600.CME_Fo | 2014-04-06 15:42:47
Chart #13 has tagged chart #12 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:47
Chart #13 has tagged chart #12 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:47
Chart #13 has tagged chart #12 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:47
HD Request # 20 - Downloading Historical Daily chart data for FDAX.20140600.E_INX. Starting date: 2014-04-03. Service: cts | 2014-04-06 15:42:47
HD Request # 20 - Requesting historical Daily data for FDAX.20140600.E_INX from date 2014-04-03 to date 2014-04-07 | 2014-04-06 15:42:47
Chart #8 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:47
Chart #29 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:47
Chart #7 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:47
Chart #28 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:47
Chart #10 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:47
Chart #9 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:47
Chart #50 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:47
HD Request # 20 - Receiving historical Daily data for FDAX.20140600.E_INX starting at 2014-04-03 | 2014-04-06 15:42:47
Writing historical Daily data for FDAX.20140600.E_INX to the file FDAX.20140600.E_INX.dly | 2014-04-06 15:42:47
HD Request # 20 - Received 2 records from 2014-04-03 00:00:00 to 2014-04-04 00:00:00 (2.0 days) and wrote 2 records for FDAX.20140600.E_INX | 2014-04-06 15:42:47
HD Request # 20 - Daily download COMPLETE for FDAX.20140600.E_INX | 2014-04-06 15:42:47
Date rule based rollover from FDAX.20110600.E_INX to next contract occurs at 2011-06-17 | 2014-04-06 15:42:47
Date rule based rollover from FDAX.20110900.E_INX to next contract occurs at 2011-09-16 | 2014-04-06 15:42:47
Date rule based rollover from FDAX.20111200.E_INX to next contract occurs at 2011-12-16 | 2014-04-06 15:42:47
Date rule based rollover from FDAX.20120300.E_INX to next contract occurs at 2012-03-16 | 2014-04-06 15:42:47
Date rule based rollover from FDAX.20120600.E_INX to next contract occurs at 2012-06-15 | 2014-04-06 15:42:47
Date rule based rollover from FDAX.20120900.E_INX to next contract occurs at 2012-09-21 | 2014-04-06 15:42:47
Date rule based rollover from FDAX.20121200.E_INX to next contract occurs at 2012-12-21 | 2014-04-06 15:42:47
Date rule based rollover from FDAX.20130300.E_INX to next contract occurs at 2013-03-15 | 2014-04-06 15:42:47
Date rule based rollover from FDAX.20130600.E_INX to next contract occurs at 2013-06-21 | 2014-04-06 15:42:47
Date rule based rollover from FDAX.20130900.E_INX to next contract occurs at 2013-09-20 | 2014-04-06 15:42:47
Date rule based rollover from FDAX.20131200.E_INX to next contract occurs at 2013-12-20 | 2014-04-06 15:42:47
Date rule based rollover from FDAX.20140300.E_INX to next contract occurs at 2014-03-21 | 2014-04-06 15:42:47
Date rule based rollover from FDAX.20140600.E_INX to next contract occurs at 2014-06-20 | 2014-04-06 15:42:47
Daily data file for symbol FDAX.20110600.E_INX existed and is empty. Skipping download. | 2014-04-06 15:42:47
Daily data file for symbol FDAX.20110900.E_INX existed and is empty. Skipping download. | 2014-04-06 15:42:47
Daily data file for symbol FDAX.20111200.E_INX existed and is empty. Skipping download. | 2014-04-06 15:42:47
Daily data file for symbol FDAX.20120300.E_INX existed and is empty. Skipping download. | 2014-04-06 15:42:47
Daily data file for symbol FDAX.20120600.E_INX existed and is empty. Skipping download. | 2014-04-06 15:42:47
Daily data file for symbol FDAX.20120900.E_INX existed and is empty. Skipping download. | 2014-04-06 15:42:47
Daily data file for symbol FDAX.20121200.E_INX existed and is empty. Skipping download. | 2014-04-06 15:42:47
Daily data file for symbol FDAX.20130300.E_INX existed and is empty. Skipping download. | 2014-04-06 15:42:47
Daily data file for symbol FDAX.20130600.E_INX existed and is empty. Skipping download. | 2014-04-06 15:42:47
Daily data file for symbol FDAX.20130900.E_INX existed and is empty. Skipping download. | 2014-04-06 15:42:47
Daily data file for symbol FDAX.20131200.E_INX existed and is empty. Skipping download. | 2014-04-06 15:42:47
Checking Daily data file for symbol FDAX.20140300.E_INX for the date range from 2013-12-20 to 2014-03-16 | 2014-04-06 15:42:47
Checking Daily data file for symbol FDAX.20140600.E_INX for the date range from 2014-03-21 to 0 | 2014-04-06 15:42:47
Symbols used for FDAX.20140600.E_INX continuous contract chart: | 2014-04-06 15:42:47
FDAX.20110600.E_INX | 2014-04-06 15:42:47
FDAX.20110900.E_INX | 2014-04-06 15:42:47
FDAX.20111200.E_INX | 2014-04-06 15:42:47
FDAX.20120300.E_INX | 2014-04-06 15:42:47
FDAX.20120600.E_INX | 2014-04-06 15:42:47
FDAX.20120900.E_INX | 2014-04-06 15:42:47
FDAX.20121200.E_INX | 2014-04-06 15:42:47
FDAX.20130300.E_INX | 2014-04-06 15:42:47
FDAX.20130600.E_INX | 2014-04-06 15:42:47
FDAX.20130900.E_INX | 2014-04-06 15:42:47
FDAX.20131200.E_INX | 2014-04-06 15:42:47
FDAX.20140300.E_INX | 2014-04-06 15:42:47
FDAX.20140600.E_INX | 2014-04-06 15:42:47
HD Request # 21 - Downloading Historical Daily chart data for FDAX.20140300.E_INX. Starting date: 2014-03-13. Service: cts | 2014-04-06 15:42:47
HD Request # 21 - Error downloading historical Daily data for FDAX.20140300.E_INX. Security definition not found | 2014-04-06 15:42:47
HD Request # 21 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for FDAX.20140300.E_INX | 2014-04-06 15:42:47
HD Request # 21 - Daily download COMPLETE for FDAX.20140300.E_INX | 2014-04-06 15:42:47
Chart #12 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:47
Chart #12 has tagged chart #1 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:47
Chart #12 has tagged chart #2 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:47
Chart #12 has tagged chart #24 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:47
Chart #12 has tagged chart #3 for full recalculation. Chartbook: test.cht | 2014-04-06 15:42:47
Chart #1 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:47
Chart #3 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:47
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:47
Chart #24 is performing a full recalculation because it has been tagged. Chartbook: test.cht | 2014-04-06 15:42:47
FDAX.20140600.E_INX [C] Daily #7: Download is complete f

[2014-04-06 20:23:17]
T44 - Posts: 150
The above post appears to have been truncated.
Here is an abbreviated message log.
Software version: 1116 | 2014-04-06 16:13:30
Usage end date: 2014-11-12 | 2014-04-06 16:13:30
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-04-06 16:13:30
Active service: CTS T4 | 2014-04-06 16:13:30
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-04-06 16:13:30
2014-04-06 21:13:30 Local computer clock time | 2014-04-06 16:13:30
2014-04-06 20:13:30 GMT time | 2014-04-06 16:13:30
2014-04-06 16:13:30 Time zone adjusted time | 2014-04-06 16:13:30
Time difference to server time: 0 seconds. | 2014-04-06 16:13:30
Program path: C:\SierraChart\ | 2014-04-06 16:13:30
Data Files path: C:\SierraChart\Data\ | 2014-04-06 16:13:30
OS Version Number: 6.1 | 2014-04-06 16:13:30
....
Date rule based rollover from GC.20110400.CME_CO to next contract occurs at 2011-03-30 | 2014-04-06 16:20:06
Date rule based rollover from GC.20110600.CME_CO to next contract occurs at 2011-05-30 | 2014-04-06 16:20:06
Date rule based rollover from GC.20110800.CME_CO to next contract occurs at 2011-07-28 | 2014-04-06 16:20:06
Date rule based rollover from GC.20111200.CME_CO to next contract occurs at 2011-11-29 | 2014-04-06 16:20:06
Date rule based rollover from GC.20120200.CME_CO to next contract occurs at 2012-01-30 | 2014-04-06 16:20:06
Date rule based rollover from GC.20120400.CME_CO to next contract occurs at 2012-03-29 | 2014-04-06 16:20:06
Date rule based rollover from GC.20120600.CME_CO to next contract occurs at 2012-05-30 | 2014-04-06 16:20:06
Date rule based rollover from GC.20120800.CME_CO to next contract occurs at 2012-07-30 | 2014-04-06 16:20:06
Date rule based rollover from GC.20121200.CME_CO to next contract occurs at 2012-11-29 | 2014-04-06 16:20:06
Date rule based rollover from GC.20130200.CME_CO to next contract occurs at 2013-01-30 | 2014-04-06 16:20:06
Date rule based rollover from GC.20130400.CME_CO to next contract occurs at 2013-03-28 | 2014-04-06 16:20:06
Date rule based rollover from GC.20130600.CME_CO to next contract occurs at 2013-05-30 | 2014-04-06 16:20:06
Date rule based rollover from GC.20130800.CME_CO to next contract occurs at 2013-07-30 | 2014-04-06 16:20:06
Date rule based rollover from GC.20131200.CME_CO to next contract occurs at 2013-11-28 | 2014-04-06 16:20:06
Date rule based rollover from GC.20140200.CME_CO to next contract occurs at 2014-01-30 | 2014-04-06 16:20:06
Date rule based rollover from GC.20140400.CME_CO to next contract occurs at 2014-03-28 | 2014-04-06 16:20:06
Date rule based rollover from GC.20140600.CME_CO to next contract occurs at 2014-05-29 | 2014-04-06 16:20:06
Checking Daily data file for symbol GC.20110400.CME_CO for the date range from 2011-01-28 to 2011-03-25 | 2014-04-06 16:20:06
Checking Daily data file for symbol GC.20110600.CME_CO for the date range from 2011-03-30 to 2011-05-25 | 2014-04-06 16:20:06
Checking Daily data file for symbol GC.20110800.CME_CO for the date range from 2011-05-30 to 2011-07-23 | 2014-04-06 16:20:06
Checking Daily data file for symbol GC.20111200.CME_CO for the date range from 2011-07-28 to 2011-11-24 | 2014-04-06 16:20:06
Checking Daily data file for symbol GC.20120200.CME_CO for the date range from 2011-11-29 to 2012-01-25 | 2014-04-06 16:20:06
Checking Daily data file for symbol GC.20120400.CME_CO for the date range from 2012-01-30 to 2012-03-24 | 2014-04-06 16:20:06
Checking Daily data file for symbol GC.20120600.CME_CO for the date range from 2012-03-29 to 2012-05-25 | 2014-04-06 16:20:06
Checking Daily data file for symbol GC.20120800.CME_CO for the date range from 2012-05-30 to 2012-07-25 | 2014-04-06 16:20:06
Checking Daily data file for symbol GC.20121200.CME_CO for the date range from 2012-07-30 to 2012-11-24 | 2014-04-06 16:20:06
Checking Daily data file for symbol GC.20130200.CME_CO for the date range from 2012-11-29 to 2013-01-25 | 2014-04-06 16:20:06
Checking Daily data file for symbol GC.20130400.CME_CO for the date range from 2013-01-30 to 2013-03-23 | 2014-04-06 16:20:06
Checking Daily data file for symbol GC.20130600.CME_CO for the date range from 2013-03-28 to 2013-05-25 | 2014-04-06 16:20:06
Checking Daily data file for symbol GC.20130800.CME_CO for the date range from 2013-05-30 to 2013-07-25 | 2014-04-06 16:20:06
Checking Daily data file for symbol GC.20131200.CME_CO for the date range from 2013-07-30 to 2013-11-23 | 2014-04-06 16:20:06
Checking Daily data file for symbol GC.20140200.CME_CO for the date range from 2013-11-28 to 2014-01-25 | 2014-04-06 16:20:06
Checking Daily data file for symbol GC.20140400.CME_CO for the date range from 2014-01-30 to 2014-03-23 | 2014-04-06 16:20:06
Checking Daily data file for symbol GC.20140600.CME_CO for the date range from 2014-03-28 to 0 | 2014-04-06 16:20:06
Symbols used for GC.20140600.CME_CO continuous contract chart: | 2014-04-06 16:20:06
GC.20110400.CME_CO | 2014-04-06 16:20:06
GC.20110600.CME_CO | 2014-04-06 16:20:06
GC.20110800.CME_CO | 2014-04-06 16:20:06
GC.20111200.CME_CO | 2014-04-06 16:20:06
GC.20120200.CME_CO | 2014-04-06 16:20:06
GC.20120400.CME_CO | 2014-04-06 16:20:06
GC.20120600.CME_CO | 2014-04-06 16:20:06
GC.20120800.CME_CO | 2014-04-06 16:20:06
GC.20121200.CME_CO | 2014-04-06 16:20:06
GC.20130200.CME_CO | 2014-04-06 16:20:06
GC.20130400.CME_CO | 2014-04-06 16:20:06
GC.20130600.CME_CO | 2014-04-06 16:20:06
GC.20130800.CME_CO | 2014-04-06 16:20:06
GC.20131200.CME_CO | 2014-04-06 16:20:06
GC.20140200.CME_CO | 2014-04-06 16:20:06
GC.20140400.CME_CO | 2014-04-06 16:20:06
GC.20140600.CME_CO | 2014-04-06 16:20:06
HD Request # 56 - Downloading Historical Daily chart data for GC.20110400.CME_CO. Starting date: 1961-04-30. Service: cts | 2014-04-06 16:20:06
CTS FIX Historical Data - Connecting to Historical data server fix-chart.t4login.com:10443 | 2014-04-06 16:20:06
Resolved address fix-chart.t4login.com to IP 208.116.215.116 | 2014-04-06 16:20:06
The network socket is connected. | 2014-04-06 16:20:06
Starting SSL connection on the socket. | 2014-04-06 16:20:06
SSL socket is connected. | 2014-04-06 16:20:07
CTS FIX Historical Data: Sending the Logon message. | 2014-04-06 16:20:07
CTS FIX Historical Data: Connected to Historical data server. | 2014-04-06 16:20:08
HD Request # 56 - Waiting for security definition. | 2014-04-06 16:20:08
CTS T4: Sending security definition request for symbol GC.20110400.CME_CO | 2014-04-06 16:20:09
HD Request # 56 - Error downloading historical Daily data for GC.20110400.CME_CO. Security definition not found | 2014-04-06 16:20:09
HD Request # 56 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GC.20110400.CME_CO | 2014-04-06 16:20:09
HD Request # 56 - Daily download COMPLETE for GC.20110400.CME_CO | 2014-04-06 16:20:09
Symbol Error - GC.20110400.CME_CO is unknown, unavailable, or improperly formatted. Security definition not found | 2014-04-06 16:20:09
CTS T4: Received 0 security definitions for underlying symbol * | 2014-04-06 16:20:09
HD Request # 57 - Downloading Historical Daily chart data for GC.20110600.CME_CO. Starting date: 1961-06-30. Service: cts | 2014-04-06 16:20:09
HD Request # 57 - Waiting for security definition. | 2014-04-06 16:20:09
CTS T4: Sending security definition request for symbol GC.20110600.CME_CO | 2014-04-06 16:20:11
HD Request # 57 - Error downloading historical Daily data for GC.20110600.CME_CO. Security definition not found | 2014-04-06 16:20:11
HD Request # 57 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GC.20110600.CME_CO | 2014-04-06 16:20:11
HD Request # 57 - Daily download COMPLETE for GC.20110600.CME_CO | 2014-04-06 16:20:11
Symbol Error - GC.20110600.CME_CO is unknown, unavailable, or improperly formatted. Security definition not found | 2014-04-06 16:20:11
CTS T4: Received 0 security definitions for underlying symbol * | 2014-04-06 16:20:11
HD Request # 58 - Downloading Historical Daily chart data for GC.20110800.CME_CO. Starting date: 1961-08-31. Service: cts | 2014-04-06 16:20:11
HD Request # 58 - Waiting for security definition. | 2014-04-06 16:20:11
CTS T4: Sending security definition request for symbol GC.20110800.CME_CO | 2014-04-06 16:20:12
HD Request # 58 - Error downloading historical Daily data for GC.20110800.CME_CO. Security definition not found | 2014-04-06 16:20:12
HD Request # 58 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GC.20110800.CME_CO | 2014-04-06 16:20:12
HD Request # 58 - Daily download COMPLETE for GC.20110800.CME_CO | 2014-04-06 16:20:12
Symbol Error - GC.20110800.CME_CO is unknown, unavailable, or improperly formatted. Security definition not found | 2014-04-06 16:20:12
CTS T4: Received 0 security definitions for underlying symbol * | 2014-04-06 16:20:12
HD Request # 59 - Downloading Historical Daily chart data for GC.20111200.CME_CO. Starting date: 1961-12-31. Service: cts | 2014-04-06 16:20:12
HD Request # 59 - Waiting for security definition. | 2014-04-06 16:20:12
CTS T4: Sending security definition request for symbol GC.20111200.CME_CO | 2014-04-06 16:20:14
HD Request # 59 - Error downloading historical Daily data for GC.20111200.CME_CO. Security definition not found | 2014-04-06 16:20:14
HD Request # 59 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GC.20111200.CME_CO | 2014-04-06 16:20:14
HD Request # 59 - Daily download COMPLETE for GC.20111200.CME_CO | 2014-04-06 16:20:14
Symbol Error - GC.20111200.CME_CO is unknown, unavailable, or improperly formatted. Security definition not found | 2014-04-06 16:20:14
CTS T4: Received 0 security definitions for underlying symbol * | 2014-04-06 16:20:14
HD Request # 60 - Downloading Historical Daily chart data for GC.20120200.CME_CO. Starting date: 1962-03-01. Service: cts | 2014-04-06 16:20:14
HD Request # 60 - Waiting for security definition. | 2014-04-06 16:20:14
CTS T4: Sending security definition request for symbol GC.20120200.CME_CO | 2014-04-06 16:20:15
HD Request # 60 - Error downloading historical Daily data for GC.20120200.CME_CO. Security definition not found | 2014-04-06 16:20:15
HD Request # 60 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GC.20120200.CME_CO | 2014-04-06 16:20:15
HD Request # 60 - Daily download COMPLETE for GC.20120200.CME_CO | 2014-04-06 16:20:15
Symbol Error - GC.20120200.CME_CO is unknown, unavailable, or improperly formatted. Security definition not found | 2014-04-06 16:20:15
CTS T4: Received 0 security definitions for underlying symbol * | 2014-04-06 16:20:15
HD Request # 61 - Downloading Historical Daily chart data for GC.20120400.CME_CO. Starting date: 1962-05-01. Service: cts | 2014-04-06 16:20:15
HD Request # 61 - Waiting for security definition. | 2014-04-06 16:20:15
CTS T4: Sending security definition request for symbol GC.20120400.CME_CO | 2014-04-06 16:20:17
HD Request # 61 - Error downloading historical Daily data for GC.20120400.CME_CO. Security definition not found | 2014-04-06 16:20:17
HD Request # 61 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GC.20120400.CME_CO | 2014-04-06 16:20:17
HD Request # 61 - Daily download COMPLETE for GC.20120400.CME_CO | 2014-04-06 16:20:17
Symbol Error - GC.20120400.CME_CO is unknown, unavailable, or improperly formatted. Security definition not found | 2014-04-06 16:20:17
CTS T4: Received 0 security definitions for underlying symbol * | 2014-04-06 16:20:17
HD Request # 62 - Downloading Historical Daily chart data for GC.20120600.CME_CO. Starting date: 1962-07-01. Service: cts | 2014-04-06 16:20:17
HD Request # 62 - Waiting for security definition. | 2014-04-06 16:20:17
CTS T4: Sending security definition request for symbol GC.20120600.CME_CO | 2014-04-06 16:20:18
HD Request # 62 - Error downloading historical Daily data for GC.20120600.CME_CO. Security definition not found | 2014-04-06 16:20:18
HD Request # 62 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GC.20120600.CME_CO | 2014-04-06 16:20:18
HD Request # 62 - Daily download COMPLETE for GC.20120600.CME_CO | 2014-04-06 16:20:18
Symbol Error - GC.20120600.CME_CO is unknown, unavailable, or improperly formatted. Security definition not found | 2014-04-06 16:20:18
CTS T4: Received 0 security definitions for underlying symbol * | 2014-04-06 16:20:18
HD Request # 63 - Downloading Historical Daily chart data for GC.20120800.CME_CO. Starting date: 1962-09-01. Service: cts | 2014-04-06 16:20:18
HD Request # 63 - Waiting for security definition. | 2014-04-06 16:20:18
CTS T4: Sending security definition request for symbol GC.20120800.CME_CO | 2014-04-06 16:20:20
HD Request # 63 - Error downloading historical Daily data for GC.20120800.CME_CO. Security definition not found | 2014-04-06 16:20:20
HD Request # 63 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GC.20120800.CME_CO | 2014-04-06 16:20:20
HD Request # 63 - Daily download COMPLETE for GC.20120800.CME_CO | 2014-04-06 16:20:20
Symbol Error - GC.20120800.CME_CO is unknown, unavailable, or improperly formatted. Security definition not found | 2014-04-06 16:20:20
CTS T4: Received 0 security definitions for underlying symbol * | 2014-04-06 16:20:20
HD Request # 64 - Downloading Historical Daily chart data for GC.20121200.CME_CO. Starting date: 1963-01-01. Service: cts | 2014-04-06 16:20:20
HD Request # 64 - Waiting for security definition. | 2014-04-06 16:20:20
CTS T4: Sending security definition request for symbol GC.20121200.CME_CO | 2014-04-06 16:20:21
HD Request # 64 - Error downloading historical Daily data for GC.20121200.CME_CO. Security definition not found | 2014-04-06 16:20:21
HD Request # 64 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GC.20121200.CME_CO | 2014-04-06 16:20:21
HD Request # 64 - Daily download COMPLETE for GC.20121200.CME_CO | 2014-04-06 16:20:21
Symbol Error - GC.20121200.CME_CO is unknown, unavailable, or improperly formatted. Security definition not found | 2014-04-06 16:20:21
CTS T4: Received 0 security definitions for underlying symbol * | 2014-04-06 16:20:21
HD Request # 65 - Downloading Historical Daily chart data for GC.20130200.CME_CO. Starting date: 1963-03-01. Service: cts | 2014-04-06 16:20:21
HD Request # 65 - Waiting for security definition. | 2014-04-06 16:20:21
CTS T4: Sending security definition request for symbol GC.20130200.CME_CO | 2014-04-06 16:20:23
HD Request # 65 - Error downloading historical Daily data for GC.20130200.CME_CO. Security definition not found | 2014-04-06 16:20:23
HD Request # 65 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GC.20130200.CME_CO | 2014-04-06 16:20:23
HD Request # 65 - Daily download COMPLETE for GC.20130200.CME_CO | 2014-04-06 16:20:23
Symbol Error - GC.20130200.CME_CO is unknown, unavailable, or improperly formatted. Security definition not found | 2014-04-06 16:20:23
CTS T4: Received 0 security definitions for underlying symbol * | 2014-04-06 16:20:23
HD Request # 66 - Downloading Historical Daily chart data for GC.20130400.CME_CO. Starting date: 1963-05-01. Service: cts | 2014-04-06 16:20:23
HD Request # 66 - Waiting for security definition. | 2014-04-06 16:20:23
CTS T4: Sending security definition request for symbol GC.20130400.CME_CO | 2014-04-06 16:20:24
HD Request # 66 - Error downloading historical Daily data for GC.20130400.CME_CO. Security definition not found | 2014-04-06 16:20:24
HD Request # 66 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GC.20130400.CME_CO | 2014-04-06 16:20:24
HD Request # 66 - Daily download COMPLETE for GC.20130400.CME_CO | 2014-04-06 16:20:24
Symbol Error - GC.20130400.CME_CO is unknown, unavailable, or improperly formatted. Security definition not found | 2014-04-06 16:20:24
CTS T4: Received 0 security definitions for underlying symbol * | 2014-04-06 16:20:24
HD Request # 67 - Downloading Historical Daily chart data for GC.20130600.CME_CO. Starting date: 1963-07-01. Service: cts | 2014-04-06 16:20:24
HD Request # 67 - Waiting for security definition. | 2014-04-06 16:20:24
CTS T4: Sending security definition request for symbol GC.20130600.CME_CO | 2014-04-06 16:20:26
HD Request # 67 - Error downloading historical Daily data for GC.20130600.CME_CO. Security definition not found | 2014-04-06 16:20:26
HD Request # 67 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GC.20130600.CME_CO | 2014-04-06 16:20:26
HD Request # 67 - Daily download COMPLETE for GC.20130600.CME_CO | 2014-04-06 16:20:26
Symbol Error - GC.20130600.CME_CO is unknown, unavailable, or improperly formatted. Security definition not found | 2014-04-06 16:20:26
CTS T4: Received 0 security definitions for underlying symbol * | 2014-04-06 16:20:26
HD Request # 68 - Downloading Historical Daily chart data for GC.20130800.CME_CO. Starting date: 1963-09-01. Service: cts | 2014-04-06 16:20:26
HD Request # 68 - Waiting for security definition. | 2014-04-06 16:20:26
CTS T4: Sending security definition request for symbol GC.20130800.CME_CO | 2014-04-06 16:20:27
HD Request # 68 - Error downloading historical Daily data for GC.20130800.CME_CO. Security definition not found | 2014-04-06 16:20:28
HD Request # 68 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GC.20130800.CME_CO | 2014-04-06 16:20:28
HD Request # 68 - Daily download COMPLETE for GC.20130800.CME_CO | 2014-04-06 16:20:28
Symbol Error - GC.20130800.CME_CO is unknown, unavailable, or improperly formatted. Security definition not found | 2014-04-06 16:20:28
CTS T4: Received 0 security definitions for underlying symbol * | 2014-04-06 16:20:28
HD Request # 69 - Downloading Historical Daily chart data for GC.20131200.CME_CO. Starting date: 1964-01-01. Service: cts | 2014-04-06 16:20:28
HD Request # 69 - Waiting for security definition. | 2014-04-06 16:20:28
CTS T4: Sending security definition request for symbol GC.20131200.CME_CO | 2014-04-06 16:20:29
HD Request # 69 - Error downloading historical Daily data for GC.20131200.CME_CO. Security definition not found | 2014-04-06 16:20:29
HD Request # 69 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GC.20131200.CME_CO | 2014-04-06 16:20:29
HD Request # 69 - Daily download COMPLETE for GC.20131200.CME_CO | 2014-04-06 16:20:29
Symbol Error - GC.20131200.CME_CO is unknown, unavailable, or improperly formatted. Security definition not found | 2014-04-06 16:20:29
CTS T4: Received 0 security definitions for underlying symbol * | 2014-04-06 16:20:29
HD Request # 70 - Downloading Historical Daily chart data for GC.20140200.CME_CO. Starting date: 1964-02-29. Service: cts | 2014-04-06 16:20:29
HD Request # 70 - Waiting for security definition. | 2014-04-06 16:20:29
CTS T4: Sending security definition request for symbol GC.20140200.CME_CO | 2014-04-06 16:20:30
HD Request # 70 - Error downloading historical Daily data for GC.20140200.CME_CO. Security definition not found | 2014-04-06 16:20:31
HD Request # 70 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GC.20140200.CME_CO | 2014-04-06 16:20:31
HD Request # 70 - Daily download COMPLETE for GC.20140200.CME_CO | 2014-04-06 16:20:31
Symbol Error - GC.20140200.CME_CO is unknown, unavailable, or improperly formatted. Security definition not found | 2014-04-06 16:20:31
CTS T4: Received 0 security definitions for underlying symbol * | 2014-04-06 16:20:31
HD Request # 71 - Downloading Historical Daily chart data for GC.20140400.CME_CO. Starting date: 1964-04-06. Service: cts | 2014-04-06 16:20:31
HD Request # 71 - Waiting for security definition. | 2014-04-06 16:20:31
CTS T4: Sending security definition request for symbol GC.20140400.CME_CO | 2014-04-06 16:20:32
CTS T4: Received matching security definition for symbol GC.20140400.CME_CO. Requesting historical data. | 2014-04-06 16:20:32
HD Request # 71 - Requesting historical Daily data for GC.20140400.CME_CO from date 2004-04-06 to date 2014-04-07 | 2014-04-06 16:20:32
CTS T4: Received 21 security definitions for underlying symbol GC | 2014-04-06 16:20:32
HD Request # 71 - Receiving historical Daily data for GC.20140400.CME_CO starting at 2012-07-18 | 2014-04-06 16:20:33
Writing historical Daily data for GC.20140400.CME_CO to the file GC.20140400.CME_CO.dly | 2014-04-06 16:20:33
HD Request # 71 - Received 310 records from 2012-07-18 00:00:00 to 2014-04-04 00:00:00 (626.0 days) and wrote 310 records for GC.20140400.CME_CO | 2014-04-06 16:20:33
HD Request # 71 - Daily download COMPLETE for GC.20140400.CME_CO | 2014-04-06 16:20:33
GC.20140600.CME_CO [C] Daily #7: Download is complete for all contract months in chart. Proceeding with data load. | 2014-04-06 16:20:33
Chart #7 has tagged chart #1 for full recalculation. Chartbook: Review.cht | 2014-04-06 16:20:33
Chart #7 has tagged chart #2 for full recalculation. Chartbook: Review.cht | 2014-04-06 16:20:33
Chart #7 has tagged chart #3 for full recalculation. Chartbook: Review.cht | 2014-04-06 16:20:33
Chart #7 has tagged chart #4 for full recalculation. Chartbook: Review.cht | 2014-04-06 16:20:33
Chart #7 has tagged chart #5 for full recalculation. Chartbook: Review.cht | 2014-04-06 16:20:33
Chart #7 has tagged chart #6 for full recalculation. Chartbook: Review.cht | 2014-04-06 16:20:33
Chart #7 has tagged chart #1 for full recalculation. Chartbook: Review.cht | 2014-04-06 16:20:33
Chart #7 has tagged chart #2 for full recalculation. Chartbook: Review.cht | 2014-04-06 16:20:33
Chart #7 has tagged chart #3 for full recalculation. Chartbook: Review.cht | 2014-04-06 16:20:33
Chart #7 has tagged chart #4 for full recalculation. Chartbook: Review.cht | 2014-04-06 16:20:33
Chart #7 has tagged chart #5 for full recalculation. Chartbook: Review.cht | 2014-04-06 16:20:33
Chart #7 has tagged chart #6 for full recalculation. Chartbook: Review.cht | 2014-04-06 16:20:33
Chart #3 is performing a full recalculation because it has been tagged. Chartbook: Review.cht | 2014-04-06 16:20:33
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: Review.cht | 2014-04-06 16:20:33
Chart #1 is performing a full recalculation because it has been tagged. Chartbook: Review.cht | 2014-04-06 16:20:33
Chart #5 is performing a full recalculation because it has been tagged. Chartbook: Review.cht | 2014-04-06 16:20:33
Chart #4 is performing a full recalculation because it has been tagged. Chartbook: Review.cht | 2014-04-06 16:20:33
Chart #6 is performing a full recalculation because it has been tagged. Chartbook: Review.cht | 2014-04-06 16:20:33

Result: I get historical data since 30 Jan 2014 only.
Expected: historical data for the last 1095 days (chart settings - days to display/load)
[2014-04-06 20:27:31]
Sierra Chart Engineering - Posts: 56390
What you need is Sierra Chart package 3 which provides the Sierra Chart Historical Data service to access data for expired contracts. Your package has now been changed 3.

Restart Sierra Chart.

You will have to update the symbols of your Historical Daily charts, following these instructions in help topic 6.7
http://www.sierrachart.com/index.php?l=doc/helpdetails6.html#h6.7

Follow the instructions here to re-download the data for continuous charts:
https://www.sierrachart.com/index.php?l=doc/doc_ContinuousFuturesContractCharts.html


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2014-04-06 20:28:40
[2014-04-06 21:00:12]
T44 - Posts: 150
Thank you this appears to be working correctly except for

Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-04-04 14:54:00. Next Bar Date Time: 2014-03-31 09:30:00. Filename: C:\SierraChart\Data\ES.20140600.CME_Eq.scid | 2014-04-06 16:59:35
Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-04-04 14:54:00. Next Bar Date Time: 2014-03-31 09:30:00. Filename: C:\SierraChart\Data\ES.20140600.CME_Eq.scid | 2014-04-06 16:59:35
Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2014-04-04 15:59:00. Next Bar Date Time: 2014-03-31 09:00:00. Filename: C:\SierraChart\Data\ES.20140600.CME_Eq.scid | 2014-04-06 16:59:35

Will follow http://www.sierrachart.com/index.php?l=doc/helpdetails63.html


This is fixed and so far as I can see everything is working correctly, including user-transparent merging of the CTS and the Sierra symbols (trade and current quote symbol). It is good to have continuous contracts back. Thanks for all your hard work supporting these CTS issues.
Date Time Of Last Edit: 2014-04-06 21:11:01
[2014-04-06 21:07:55]
Sierra Chart Engineering - Posts: 56390
Go to the chart for that particular symbol and select Edit >> Delete All Data and Download. Press Yes at the first prompt.

If you still have a problem do you notice this only on a chart that has the Continuous Futures Contract feature enabled?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2014-04-06 21:11:27]
T44 - Posts: 150

This is fixed and so far as I can see everything is working correctly, including user-transparent merging of the CTS and the Sierra symbols (trade and current quote symbol). It is good to have continuous contracts back. Thanks for all your hard work supporting these CTS issues.
[2014-04-07 20:25:57]
User14266 - Posts: 224
I reset the global symbol list. Now for ES.20140600.CME_Eq, data stops at 2:30am CST on 4/7/14. I am not getting live data.

Requesting market depth updates for: ES.20140600.CME_Eq if supported. | 2014-04-07 15:22:46
Market Depth data has been rejected for symbol: ES.20140600.CME_Eq. MarketDataSymbolID does not match the ID used for the market data request. | 2014-04-07 15:22:46

[2014-04-07 20:33:05]
User14266 - Posts: 224
Never mind post #82. I Deleted/downloaded data, and restarted SC. That seems to have fixed the problem.
[2014-04-07 22:22:14]
Sierra Chart Engineering - Posts: 56390
Market Depth data has been rejected for symbol: ES.20140600.CME_Eq. MarketDataSymbolID does not match the ID used for the market data request.
This is very unusual and we cannot think of a scenario where this would occur. As long as you are not having this problem anymore, we will let it go.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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