Support Board
Date/Time: Thu, 26 Jun 2025 09:18:00 +0000
Post From: CHANGED SERVICE PACKAGE...NO LIVE DATA
| [2021-12-06 00:06:04] |
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We have heard some users are having a problem connecting to Rithmic. So that must be the cause. We have to contact Rithmic about this. For now to at least access market data: Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "Ok" And then translate the symbols in your Chartbooks and Sierra Chart: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-12-06 00:06:11
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