Support Board

Date/Time: Tue, 07 May 2024 22:40:41 +0000

Post From: CHANGED SERVICE PACKAGE...NO LIVE DATA

[2021-12-06 00:06:04] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have heard some users are having a problem connecting to Rithmic. So that must be the cause. We have to contact Rithmic about this. For now to at least access market data: Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "Ok" And then translate the symbols in your Chartbooks and Sierra Chart: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-12-06 00:06:11