Support Board

Date/Time: Thu, 25 Apr 2024 01:35:59 +0000

Post From: Errors using Sierra Chart new Order Routing Service

[2021-11-25 16:41:42] Link To Thread - Link To Post [Go To First Post]
gsoftinnovation - Posts: 13
Hi, I have an account with Advantage (directly with them, not through Stage5). Everything is set up in Advantage (account created and funded) and following the instructions of the doc (Sierra Chart Teton Futures Order Routing: Setup Instructions) with the difference that I put as "Clearing Firm": "Advantage", not "Advantage/Stage5"(because we have an account directly with them, not through Stage5), but I got the following error: "Connection error message from service: SC CME Futures Order Routing \| Connection error: No trade accounts assigned \| Date-Time 2021-11-25 11-19 49" Could you help me pls to solve this issue? Thanks